The contact owned a 2025 Toyota Tundra SR5. The contact stated that while driving at an undisclosed speed, the vehicle was involved in a three-vehicle crash. The contact's vehicle was between the other two vehicles. The contact's vehicle was crashed into from the front and the rear. The air bags did not deploy. The air bag malfunction warning light was displayed. The contact's four children were occupants of the vehicle. In addition, the contact's adult daughter occupied the front passenger's seat. The contact stated that the Toyota Connect Safety connected and communicated with the contact regarding the crash. The contact sustained injuries to the right wrist and hand, a mild concussion, and pain in both legs. The contact received medical treatment the following day and is awaiting scheduling for physical therapy. The contact stated that the four children sustained minor pains from the crash; however did not receive medical treatment. In addition, the contact stated that the two adult children are now feared for driving because of the crash. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. A Police report was filed. The manufacturer was made aware of the failure. The failure mileage was approximately 4,061.

- Westlake, TX, USA