definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,251 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2012 Volkswagen Jetta Owner Comments

problem #8

Apr 152016


  • 62,000 miles


Car's fuse # 6 keeps blowing which controls the back lights that turns on at night, when fuse blows lights on back go out and cars behind you can't see you and may cause a collision where serious injury and death may result. I think this an engineering flaw where they connected the back lights to other modules in the car, so the short remains and car is not safe to drive at night fuse keeps blowing every time you put a new one in VW is not willing to look at the problem and give me a solution, the short is not in any of the lights on the back of the car, or inside the car, VW is refusing to give me the schematic diagram for that circuit so we can trace the problem, they insist on taking it to the dealer where it is going to be a very expensive fix to track down the short where it is an engineering flaw. Also the air bags warning lights come on intermittently, and seat belts warning lights come on and start chiming while you have seat belts on and properly fastened, do not know if seat belt or airbags are defective which is very unsafe in my opinion, and VW refuses to look at my problem without a hefty dealer charge. Please help

- Jamestown, NC, USA

problem #7

Apr 132016


  • 38,000 miles
My first concern is the seat belt warning light will not stop making an alarm noise. My seat belt is plugged in, and the alarm will not stop and the dashboard views it as un plugged as well. Clearly, it was plugged in. I tried to take it out, inserting it back in slow and fast. Neither was acknowledged by the system. Am I even safe"?? second, there is some sort of delay while driving. I just purchased the car in December 2015. In March 2016, the car has some sort of delay while I'm driving. Not during deceleration or acceleration. But in the 40 -50 mph range. I realize, maybe it has something to do with the turbo injection. It has started happening again sporadically a month later.... ??? please help with clarity on this issue. Is there fuel injection issues with tdi" okw

- Pensacola, FL, USA

problem #6

Jul 122015


  • 51,000 miles
Rear seat belt housings broken, rear seat center location where two housings are co-located. One of the two housings does not latch the belt clip rendering this seat location useless as the occupant will not have a working seat belt. Using a caliper the housing in one area looks to measure at 40/1000 of an inch thick. Look at attached photos for damage and method on how damage occurs. When the short seat is dropped and the two seat buckles are now located over under the longer seat back. They are exposed to a metal bracket inside the longer seat back that is very close to the surface of the seat fabric. As the longer seat is dropped the metal bracket located under the surface of the fabric in the seat in my opinion comes in contact with the buckles and has caused this damage. This damage has effected the seat belts functioning correctly.

- Gaithersburg, MD, USA

problem #5

Jul 162015


  • 51,000 miles


The contact owns a 2012 Volkswagen Jetta. The contact stated that the outer case where the seat belt latched was cracked and prevented the seat belt from securing. The vehicle was taken to a dealer, where it was diagnosed that the rear seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000. The VIN was not provided.

- Gaitherburg , MD, USA

problem #4

Feb 182012

Jetta 4-cyl

  • 5 miles
I was sold a brand new 2012 Volkswagen Jetta without a passenger airbag. Additionally, there were multiple other defects with the vehicle, and by definition, I was sold a lemon. I've tried bringing the vehicle back to the dealership on multiple occasions to repair the problems, and they have yet to be able to correct the issues. The dealership installed a new airbag which has malfunctioned on more than a few occasions, resulting in the airbag light coming on and causing faults in the terminals leading to the tail lights and shorts in the dashboard.

- Littleton, CO, USA

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problem #3

Feb 152013

Jetta 4-cyl Diesel

  • 16,500 miles
The contact owns a 2012 Volkswagen Jetta. The contact stated that the rear passenger and center seat belts were tearing. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure and offered to pay for the cost of parts. The vehicle was not repaired. The failure mileage was 16,500 and the current mileage was 17,608.

- Fayette City, PA, USA

problem #2

Mar 242012

Jetta 4-cyl Diesel

  • 11,900 miles
Rh rear seat retractable belt froze and was inoperable. When rh rear seat was in the fully flat folded position, the inertia portion of the seat belt located inside the seat back froze and would not release. While there was no passenger and the belt was not buckled due to the seat being folded for use of the cargo space, by freezing the rear seat could not be returned to the normal upright position for passenger use. Seat belt was diagnosed as defective by dealer and replaced under warranty after 1 month delay in part availability.

- Derwood, MD, USA

problem #1

Feb 052013

Jetta 4-cyl Diesel

  • 35,600 miles
LH rear seat belt and rear center seat belt receptacles can be damaged by folding rear seat into the fully flat position as described in the owners manual. When folded to fully flat position there is insufficient clearance between floor and folded seat backs. Belt receptacles can rub against each other and be broken from having seats in this position. VW representatives have informed this type of damage is not covered by the factory warranty.

- Derwood, MD, USA

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