fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,537 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Volkswagen Jetta engine problems

engine problem

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2014 Volkswagen Jetta Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #8

Mar 282014

Jetta 4-cyl Diesel

  • 26 miles


The car stalls intermittently upon initial acceleration. Brought vehicle to two different dealerships for diagnostic. The responses were: "vehicle is found to be operating normally when compared to same or similar type vehicle." And "compare car to a diff car, both car act the same."

- Walpole, MA, USA

problem #7

Jul 022014

Jetta 5-cyl

  • 15,400 miles
Vehicle is shutting down during operation. Three times now, the car has shut off while sitting at a traffic light. The car will just stall out. Oddly, it restarts with ease when placed back in park. It will sometimes shutter while accelerating from a stop, as if it is going to stall. It has a gas engine, with an automatic transmission. Dealer recently addressed the problem by replacing a relay to the fuel pump. Unfortunately, the problem remains. Yesterday, it stalled while driving along a side street. Car is back at the dealers.

- Warwick, RI, USA

problem #6

Nov 062013


  • miles
Purchased car new in Oct. 12, 2013 with 23 mi on it. On November 6, 2013 I was driving down interstate 65 mph and without warning lost all power to the vehicle; lost power steering and brakes. Able to pull to side of road and veh started right back up. Took veh to dealer they said nothing was wrong with the car. On Dec. 14, 2013, veh stalled while stopped at a light with no warning. Started back up after several attempts. On Feb 18, 2014, vehicle shut down again while at a stop light again with no warning. Took to dealer who performed a system update and assured me problem was solved. On May 31, 2014, power port failed. Took into dealer they replaced fuse. One week later it failed again. Service advisor said to leave the phone charger in the port that it blows fuses when pulled out. On July 2, 2014 vehicle shut down on me again while driving on highway losing all power steering and brakes-this time barely able to safely get to side of road. Taking vehicle in again to dealer today.

- Cumming, GA, USA

problem #5

Oct 282013

Jetta 4-cyl

  • 750 miles


Stopped for pedestrian crossing the street, normal stop, took my foot off the brake, stepped on the gas and nothing! car stalled and I could not move. Traffic was backing up behind me and the car wouldn't move. Put it in park, turned it off and on, after two minutes it finally worked when I stepped on the gas. Did the same thing about two weeks later...twice in one day! took it to the dealer the same day it happened first, told me I had an engine software recall, spent two hours at the dealer. They told me it was "fixed." Two weeks later, at a stop sign and then a red light, did the same thing. Brought it to another deal that night, who told me there was no loaner cars available, took the car for three days! they called back and said they could not recreate the problem, therefore they were giving me back the car. I don't feel safe!! have had numerous other problems with the car since October 2013, has been in the shop 8 times in 6 months.... now affected by the O-ring recall!

- Belle Mead, NJ, USA

problem #4

May 292014


  • 165 miles
On Thursday, May 29th, I was driving my 2014 VW Jetta hybrid sel premium (~165 miles on odometer) when the epc and battery light came on the dash. At the same time, the gas engine shut off. I was able to get the vehicle to restart. Same issue happened two additional times before I got the vehicle to the dealership the next morning. I picked up the vehicle Monday, June 2nd, from the dealership (~387 miles on odometer) stating that the vehicle was in working order and they could not get the problem to duplicate. The dealership put approximately 200 miles on the new vehicle to diagnose it. About an hour after picking up the vehicle (~393 miles on odometer), the vehicle did the exact same thing, except this time I was in a parking lot. The vehicle is back at the dealer and they are having an engineer come and diagnose the vehicle.

- Mobile, AL, USA

problem #3

Apr 162014


  • 160 miles
The contact owns 2014 Volkswagen Jetta. The contact stated that while driving 40-50 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where the technician diagnosed that a unknown sensor needed to be replaced. No repairs were made to the vehicle. The manufacturer was made aware of the failure. The failure mileage was 160 and the current mileage was 210.

- Compton, CA, USA

problem #2

Sep 212013


  • 300 miles
More than 10 time for the past 4 months, car intermittently stalled at stop signs, traffic lights, or ezpass tunnel. It happened when the car is either at a complete stop or at a very low speed. One time it suddenly shut down on a highway during traffic jam. Took to dealer for half day in October but was not able to identify why and did nothing to fix.

- Elmhurst, NY, USA

problem #1

Nov 052013


  • 1,700 miles
At operating temperature, after 20 minutes, engine quits when coming to a stop. Engine also has a hesitation when starting from a stop. Reported to Volkswagen of America and they opened a case number. They also told me to take to dealer which I did and the dealer kept for two days but did nothing to fix. Returned to me. I asked to upgrade to another vehicle, but sales manager said that I would "take a big hit".

- Canton, OH, USA

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