really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
12,992 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Tiguan brakes problems

brakes problem

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2012 Volkswagen Tiguan Owner Comments

problem #8

Feb 222016


  • 35,000 miles


The electronic E-brake appears to have shorted out and engaged from moisture and I was unable to disengage the brake for nearly an hour. The vehicle was stationary, however with the location of the emergency E-brake button in the center console and the potential it can short out or be accidentally pressed while driving this is a very dangerous safety issue.

- Winnipeg, MO, USA

problem #7

Mar 022016


  • 60 miles
My car had two recalls and I brought it in as VW of America recommended and I did have oil change at the same time on 2/19/2016. I went on vacation and when I came back I notice the vehicle drove rougher then before this service. On Wednesday 03/02/2016, I was on the freeway and notice my car lost brake function, I try using emergency brake and try down shift nothing work. I feel bless that I manage to avoid two car accident and it would of been my fault. I manage to hit the curb to stop the vehicle. I shift my car to park and shut the engine right away. Lots of icons indicator was on (airbag, ABS, engine...) and I took a video of the dash. I then call my insurance had it towed back to the dealer service. Next morning I was told that it's going to cost me $3K+ to fix all the stuff they telling me the found and claim it has nothing to do with the recalls or oil changed they did, prior to service I had no problem with my vehicle. I have contacted VW America they said they would look into it and have called them a few time now and nothing word on what they going to do about it. I don't feel safe to get back in my vehicle and also not sure they ensure my vehicle is safe to operate plus they asking for $3K+ to address something clearing defective.

- Seattle, WA, USA

problem #6

Oct 122013


  • 6,000 miles
The contact owns a 2012 Volkswagen Tiguan. While driving approximately 35 mph and attempting to engage the brakes, the vehicle failed to stop. As a result, the vehicle continued into an intersection and crashed head on into another vehicle. The air bags failed to deploy. The contact sustained a concussion, injuries on the left leg, and neck pain, which required medical attention. A police report was filed. The dealer was unable to diagnose the failure. The manufacturer was not notified. The approximate failure mileage was 6,000. The VIN was unavailable.

- Daten , OH, USA

problem #5

Jun 272014

Tiguan 4-cyl

  • 3,500 miles


The brakes first appeared to be sluggish as I was stopping for a light. Once the car finally stopped, the catalytic converter warning light began to flash and the engine died. I put the car in park, turned off the ignition, then turned it back on, and put the car into drive. The engine started, but the car shuddered. It drove less than a mile before the engine died again. I went through the same sequence in order to restart the car, but the engine kept dying. In all, it died five times in five miles, dying faster and shuddering harder upon restart. Now, this car is like new. It was bought brand new 2.5 years ago and has less than 4000 miles on it. It had a clean inspection three months ago, and up until today never showed any mechanical problems. It has been in no collisions. The problems began suddenly without warning. And now the car barely functions. If I had been in fast-moving traffic, I could have been killed.

- Dpo, AA, USA

problem #4

Feb 032014


  • 19,000 miles
The car engine and power has shut down 5 times while driving. Four times on side streets as well as once on the highway. When this occurs the car must be placed into park to restart vehicle. The car looses all power except radio stays on. Highway incident the brakes had to be pumped. We have taken the car into the dealership to be fixed each time it has happened. First time we were told a computer update was needed. Second time the wiring harness and this third time the fuel pump. There are times it happened before we were able to get the car into the dealership. Second time it happened right after I pulled out of the dealership.

- Orem, UT, USA

problem #3

Sep 102013

Tiguan 4-cyl

  • 11,000 miles
The rear brakes seem to be defective in design, they grind and screech when the vehicle is crawling along, we have had the dealer replace them and they still do it and VW says that they don't know how to fix it and we are worried that as it gets worse it will affect the safety of the vehicle. The dealer mentioned that there are several reports of this but VW has done nothing to fix it.

- St Louis, MO, USA

problem #2

Oct 172012


  • 28,700 miles
For no apparent reason many indicator lights signal at the same time indicating tire monitoring system not available, license plate light not working, left turn signal not working, brakes lights do not light up, ESC not functioning. Trunk also will not unlock. It can be reset (I think, it worked on one episode) by multiple (10-15 times starting and restarting car) as this default has only happened a few times and I have been away from home I am unsure exactly what resets it. Starting and restarting the vehicle this many times can not be good for the vehicle engine etc. The vehicle system did this error a few times over a couple of days, stopped then starting doing it again. Vehicle drives differently when the error occurs. It starts out from a stopped position and the vehicle feels more like it is driving with the rear tires and feels like it is slipping. These defaults are extremely dangerous, had to drive home post snow storm with all of these malfunctions, no brake lights and no left turn signal and no ESC. Vehicle only has 28,700 miles on it.

- Evergreen, CO, USA

problem #1

May 172012


  • 680 miles
While slowly rolling to a stop the brakes locked up and did not engage. I had to apply severe force to the brake pedal. When I applied the force the brake pedal resisted and popped back twice before the vehicle finally stopped. Prior to this incident I have reported to VW and taken the vehicle in for issues with the transmission and the engine shaking. The car was returned to me 10 days prior to this incident. The two may or may not be related.

- West Hollywood, CA, USA

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