This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Volvo V70. The vehicle would shut off while driving at any speed. The dealer replaced some of the components. The contact merged into heavy traffic and the vehicle shut off again. The failure has occurred twice and been repaired twice; however, the contact is concerned that the failure will recur. The failure mileage was 110,000.
When I begin to brake and the car slows, it will simply cut off. It is getting progressively worse and cuts off about one-half the time I begin to come to a complete stop. I had this same problem several years ago, and it reached the point where it stalled at as I was driving in a roundabout at approximately 10 mph. I took the car to my mechanic and it was repaired. Now, however, the stalling failure is recurring. Although the field below requires a specific date, this problem is ongoing.
The electronic throttle control module in my 2000 V70 Volvo wagon was defective. The car ran badly, missed and stalled - brakes and transmission shifting was also affected. The situation continued to happen while on an extended trip with no Volvo dealers within range. It took several trays for the dealer where I purchased the car to make the necessary repairs at a cost of about $900. I feel that the company should reimburse me since I understand that this situation is under investigation.
I read about your company in this past Sunday's philadelphia inquierer. The air conditioning in my Volvo no longer works, and I needed to replace the throttle body control. There are technical service bulletins on both of these items. I have not made the air conditioning repair yet because the estimate is $1600. I wrote Volvo a letter on 5/15/03 about the air conditioning problem & asked them to call me. They wrote me a letter dated 5/19/03 & essentially denied any responsibility. I replied on 6/5/03 & again asked that they call me, but they did not. I called Volvo on 7/8/03 and they said they would not change their position. In looking for the tsbs on my air conditioning problem, I also found one on a throttle control problem that I had previously replaced. There were definitely drivability problems with the throttle body before I had the repair made. The problem was once I started getting up to around 55-60 mph, the driving would hesitate. I originally thought it might be a transmission problem, as the problem drove similar to a transmission "'slipping". they replaced the throttle body, not cleaned it like the tsb mentions. My feeling is that if these two items are design flaws, for which the design has since been corrected, then Volvo should repair my vehicle regardless of the fact that it was out of warranty. I bought my Volvo new on 3/16/2000 and it currently has 88,000 miles. The warranty was for four years/50,000 miles.
- Cheshire, CT, USA
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While pulling inside of the driveway, vehicle started smoking. Vehicle was on fire. Dealership was aware of problem. To date, the cause of fire is still undetermined. It appears the coolant over flow bottle exploded and some how set fire to the engine. Volvo wants to take no responsibility for the vehicle although it is still under warranty.
A D V E R T I S E M E N T S
- Boone, NC, USA