TSB Document:

• SB-10088742-5448.pdf

Affected Component: HYBRID POWERTRAIN: INVERTER

Summary

VOLVO CAR SERVICE AND PARTS BUSINESS QUALITY BULLETIN TITLE : SERVICE CAMPAIGN S39803 : INVERTER GENERATOR MODULE ( IGM ) MODEL YEAR 2016 - 2017 XC90 T8 GROUP:CAT / NO:ISSUING DEPARTMENT : CAR MARKET : WARRANTY UNITED STATES AND CANADA 32 S39803 REFERENCE BULLETINS : ISSUE DATE : STATUS DATE : PB 32 - S39803 , TJ 31949 2016 - 09 - 26 2016 - 09 - 26 SERVICE SERVICE WARRANTY MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 3 A . SERVICE CAMPAIGN S39803 DESCRIPTION B . VEHICLES INVOLVED C . PARTS INFORMATION / PARTS RETURN D . OWNER NOTIFICATION E . VEHICLES IN RETAILER INVENTORY F . RETAILER RESPONSIBILITY G . CAMPAIGN REIMBURSEMENT PROCEDURES H . TECHNICIAN COMPETENCY REQUIREMENT I . RETAILER ALLOWANCE A . SERVICE CAMPAIGN S39803 DESCRIPTION VOLVO CAR USA LLC AND VOLVO CAR OF CANADA LTD ( VOLVO ) ON BEHALF OF VOLVO CAR CORPORATION , HAS DECIDED TO LAUNCH SERVICE CAMPAIGN S39803 ON CERTAIN MODEL YEAR 2016 - 2017 XC90 T8 VEHICLES . VOLVO HAS IDENTIFIED THAT IF THE INVERTER GENERATOR MODULE ( IGM ) IS EXPOSED TO HIGH TEMPERATURES AND VIBRATION , A DIAGNOSTIC TROUBLE CODE (DTC) MAY BE SET INDICATING AN INTERNAL ISOLATION FAULT THAT WILL RENDER THE IGM INOPERABLE . IF THIS CONDITION OCCURS WHILE DRIVING , THE GASOLINE ENGINE WILL START IF IT IS NOT ALREADY RUNNING , AND THE DRIVER WILL RECEIVE A WARNING MESSAGE IN THE DRIVER INFORMATION MODULE (DIM) . THE CORRECTIVE ACTION IS TO CHECK THE VEHICLE’S IGM SERIAL NUMBER AGAINST THE ATTACHED “ IGM HOUSING SERIAL NUMBERS ” LIST , WHICH IS AVAILABLE IN THE TECHNICAL INFORMATION EXCHANGE (TIE ) . IF THE LABEL NUMBER FOR THE VEHICLES IGM IS LISTED IN THE “ IGM HOUSING SERIAL NUMBER ” LIST , REPLACE THE IGM . IF THE LABEL NUMBER FROM THE VEHICLES IGM IS NOT ON THE LIST , NO FURTHER ACTION IS NECESSARY . “ RIGHT FIRST TIME IN TIME ” PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50% WASTEPAPER AND 10%.

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