This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Volvo XC90. The contact stated that while operating the vehicle, the air bag and check engine warning lights intermittently illuminated. Additionally, the message "Pullover Engine Overheating" was displayed. The vehicle was taken to the local dealer who diagnosed that failure was caused by the drain hose for the air conditioning leaking into the passenger-??s side compartment due to a drain hose installation error during manufacturing. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V690000 (Equipment, Air Bags). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 92,000.
The contact owned a 2017 Volvo XC90. While driving approximately 35 mph, the vehicle suddenly shut off and caused the steering wheel to seize and the electronic gauges to shut off. The driver lost control of the steering and crashed into a pond. The front end was severely damaged and the vehicle was deemed destroyed, but the air bags did not deploy. There were no injuries. A police report was filed. The vehicle was towed. The cause of the failure was not determined. The manufacturer and local dealer (weaver brothers Volvo, 4409 capital blvd, raleigh, nc) were notified of the failure. The failure mileage was 10,000.
- Apex, NC, USA
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- Princeton, NJ, USA