CarComplaints.com Notes: When the 3rd-generation Durango was introduced in 2011 owners almost immediately started having a wide range of issues -- from water pump failure to stalling engines. Turns out the TIPM is to blame and those problems carried into the 2012 model year.

TIPM (Totally Integrated Power Modules) is responsible for controlling and distributing power to all the vehicle’s electrical functions. So when the TIPM starts acting up, so do all sorts of problems in the vehicle.

The problems have been so bad -- and replacement parts became so hard to find -- that a class-action lawsuit was filed against Chrysler focusing on the 2011-2012 Durango. The lawsuit accuses the automaker of ignorning the problem until it spiraled out of control.

10.0

really awful
Crashes / Fires:
3 / 26
Injuries / Deaths:
4 / 0
Average Mileage:
58,341 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Dodge Durango electrical problems

electrical problem

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2012 Dodge Durango Owner Comments (Page 2 of 17)

« Read the previous 20 complaints

problem #312

Apr 152021

Durango

  • 138,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The dealer was notified of the failure and informed the contact that they were overbooked and could complete the recall repair in two months. The contact stated that the failure had been recurring while driving. The contact also stated that the vehicle would no longer start. The contact stated that he contacted a second dealer Bloomington Chrysler Jeep Dodge Ram (8000 Penn Ave S, Bloomington, MN 55431) who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 138,000. Parts distribution disconnect. (Recall Related Incident) -

- Cottage Grove, MN, USA

problem #311

Jun 152018

Durango

  • 71,000 miles
The contact owns a 2012 Dodge Durango. The contact stated the vehicle would fail to start. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The contact stated that as he attempted to turn the steering wheel, the steering wheel was firm. There were no warning lights illuminated. The contact stated he forcefully steered the steering wheel and veered to the side of the road. The contact stated he was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and the fuel relay switch was bypassed as temporary remedy for the recall as per the manufacturer's instructions; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that they could no longer assist as the parts for the recall repair were not available. The dealer also informed the contact that the manufacturer only provided one part per month for the recall repair. The contact stated that he contacted several unknown dealers who advised as the first dealer. The contact also stated the camera that worked in conjunction with the cruise control had malfunctioned. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The manufacturer was made aware of the failure and advised the contact that they could not assist. The manufacturer referred the contact to the dealer. The vehicle was not repaired. The approximate failure mileage was 71,000. (RECALL RELATED INCIDENT) -

- Ocala, FL, USA

problem #310

Sep 032021

Durango

  • miles
Had the recall for shutting down repair again and still having the same problem. I've spent over $2000 In diagnosed fees with dealership and private shops and still having the same problem. Yes the fuel pump relay was replaced 2 times. Still having the same problem it will start back up but locks the steering wheel to where you can't turn it. Which almost was in a accident but was able to stop before. It's happens every month but was told not to bring it back to the dealership as they cant find the problem as all recalls were repaired.

- Portage , MI, USA

problem #309

Aug 122021

Durango

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign number: 19V813000 (Electrical System). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Hemet, CA, USA

problem #308

Jul 072021

Durango

  • miles
My power locks and windshield wiper fluid pump stopped working. I took the vehicle to the nearest dealership over an hour away. After many days and an expensive car rental, the TIPM needed replacing. After researching this issue, it is DIRECTLY correlated to a dangerous issue that resulted in a lawsuit in 2015. Additionally, the recall associated with the TIPM is not fixable at this point because Dodge doesn't have parts. So, the TIPM I was given in this repair is dangerous. This was a $1067 repair for a vehicle that has 80k miles.

- Hailey, ID, USA

problem #307

Jun 012021

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall on several occasions. The failure mileage was unknown. Parts distribution disconnect.

- San Jose, CA, USA

problem #306

Jun 272021

Durango

  • 130,800 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact experienced a failure while driving the vehicle at an undisclosed speed. The failure mileage was 130,800. Parts distribution disconnect.

- Lufkin, TX, USA

problem #305

Jun 112021

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Las Vegas, NV, USA

problem #304

Dec 012019

Durango

  • 93,000 miles
The contact's spouse owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the stalled with the check engine warning light flashing on the instrument panel. The contact stated that the vehicle would eventually restart after multiple attempts. The contact had taken the vehicle to the dealer where he was informed that the vehicle was included in NHTSA Campaign Number: 19V813000 (Electrical System) however, the part for the recall repair was not yet available. The dealer installed a temporary fuel pump relay inside and stated that he would be notified once the permanent fix was available. Eight months later, the contact stated that the temporary fuel pump failed while his spouse was driving at 40 MPH. Due to the failure, the contact had the vehicle towed to the dealer where it remained in their possession. The manufacturer was notified of the failure and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 93,000. Parts distribution disconnect.

- Hyden, KY, USA

problem #303

Apr 192021

Durango

  • 153,000 miles
The contact owns a 2012 Dodge Durango. The contact stated while driving at various speeds, the vehicle stalled. The contact stated no warning light was illuminated. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) and had the recall repair performed at earnhardt Chrysler Dodge Jeep Ram (1521 E. drivers way, gilbert, AZ 85297). The vehicle was repaired however, upon retrieving the vehicle, the vehicle stalled with an abnormal gasoline odor. The vehicle was taken back to earnhardt Chrysler Dodge Jeep Ram (1521 E drivers way, gilbert, AZ 85297) where it was diagnosed with the fuel pump needing to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 153,000.

- San Tan Valley, AZ, USA

problem #302

Dec 022019

Durango

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. Luther brookdale Chrysler Jeep Dodge Ram (8188 brooklyn blvd, brooklyn park, mn 55445, (612) 326-3931) was contacted and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Maple Grove, MN, USA

problem #301

Apr 032021

Durango

  • 107,000 miles
A fire started in the battery compartment under the passenger seat. While the car was parked in the garge and turned off. No one was in the vehicle. About 45 minutes after the fire was extinguished, the passenger seat airbag deployed.

- Norman, OK, USA

problem #300

Oct 012020

Durango

  • 74,300 miles
The contact owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled without warning. After the vehicle was restarted, the vehicle operated as intended. The vehicle was taken to the local dealer sport Chrysler Jeep Dodge located at 200 E. chestnut St, fort bragg, ca 95437, who diagnosed that the fuel pump relay was faulty. The fuel pump relay was replaced however, the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 74,300.

- Fort Bragg, CA, USA

problem #299

Nov 142019

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Napleton's mid rivers Chrysler Dodge Jeep Ram (44951 veterans memorial pkwy, saint peters, mo 63376, (636) 242-1471) was contacted and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Phoenix, AZ, USA

problem #298

Mar 192021

Durango

  • 120,000 miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The vehicle was taken to dan welle Chevrolet Buick Chrysler Dodge Jeep Ram (1505 main St S, sauk centre, mn 56378) for the recall repair however, the failure recurred. The contact stated that while his wife was driving, the vehicle stalled. The vehicle was restarted. The contact informed the dealer of the failure and the contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

- Alexandria, MN, USA

problem #297

May 072020

Durango

  • miles
Satellite radio/cd player sounds goes in and out, regular fm/am does not work and this is the second time getting it fixed

- Rochester, NY, USA

problem #296

Mar 112021

Durango

  • 108,000 miles
My wife was driving her 2012 Durango and the battery light came on and blind spot warning was going off. The engine started making a loud noise. She was 2 miles from home, so I told her to drive home and take my truck. When I got home I investigated the issue. Within 1 minute of me idling the engine to listen for where noise the alternator started smoking and internal were glowing red.

- Hanover, PA, USA

problem #295

Feb 222021

Durango

  • 161,210 miles
While my wife was driving the Durango the battery light came on. Soon after the battery light came on everything shut off. Weren't able to start it or do anything. Checked to see if my vehicle was one with an alternator recall and it isn't. replaced the alternator twice a new battery and still can't drive the vehicle because the put the voltage regulator in the PCM and I guess when it all shut down on my wife it messed that up. She was in motion while the light came on and was driving on a city street but luckily she wasn't far from home.

- Lathrop, MO, USA

problem #294

Mar 022021

Durango

  • miles
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to freeland Chrysler Dodge Jeep Ram (5800 crossings blvd, antioch, tn 37013) however, the vehicle was not repaired because parts were not yet available. The manufacturer was made aware of the issue. The contact was informed that dealers were receiving a limited amount of parts. The contact had not experienced a failure. Parts distribution disconnect.

- Antioch, TN, USA

problem #293

Feb 192021

Durango

  • 165,400 miles
The contact owns a 2012 Dodge Durango. The contact stated while driving at various speeds, the vehicle start to lose power causing several electrical issues. The contact believed that the failure was related to NHTSA campaign number: 17V435000 (electrical system). The contact stated that the check engine light and battery light were illuminated. The vehicle was taken to East hills Chrysler Jeep Dodge Ram srt (2300 northern blvd, greenvale, NY 11548) to be diagnosed. The contact was informed that the alternator needed to be replaced. The vehicle was taken to an independent mechanic where the alternator and battery were replaced however, the failure recurred. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that recalls were VIN specific. The failure mileage was approximately 165,400.

- Hempstead, NY, USA

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