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10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
98,501 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Crown Victoria lights problems

lights problem

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2003 Ford Crown Victoria Owner Comments (Page 1 of 3)

problem #56

Jul 172012

Crown Victoria

  • miles

A D V E R T I S E M E N T S

Takata recall. The head light do not work. I cannot use my car at night time for almost 2 years. It happened in 2012 and I fixed it that time, unfortunately, in summer 2015 the same problem came back again.

- Ypsinlanti, MI, USA

problem #55

Jan 042016

Crown Victoria

  • miles
NHTSA recall 15V861000 still not acted on. Ford Motor Company said in January 2016 they'd notify me when part available so I could set an appointment with the dealer. No such letter has come to date.

- Newtown, CT, USA

problem #54

Jul 062016

Crown Victoria

  • miles
Safety recall notice 15S39 dated January 2016. According to Ford customer service, Ford is designing a new part. I seriously doubt this. It's been 6 months! if I experience a problem, I should have Ford install a new defective part.

- Veneta, OR, USA

problem #53

Jan 012008

Crown Victoria

  • miles

A D V E R T I S E M E N T S

First taka take airbag on Jan.1st 2008 I'm hit a deer and I'm had to replace my whole front even the hood the, airbag light came on in fact it is still on but the bag did not deploy. The lights inside my truck stays on for 30 minutes and the alarm will not set after the vehicle is shut off. My suspension system on the passenger side sounds as if the brake caliber is loose when moving you can hear it when turning I took off the wheel, and I can not find the problem

- Baltimore, MD, USA

problem #52

Sep 092012

Crown Victoria

  • 95,000 miles
While traveling down the intestate at night at approximately 65 mph my headlights went out. I did not have an accident as a result of this failure. The light control module was defective. I replaced the light control module. Ford refused to reimburse me for the repair because a Ford dealer did not do the repair. I saved over $300 by doing the repair myself. The replaced module had to be replaced again in Jan 2016.

- Martine, GA, USA

problem #51

Jan 012013

Crown Victoria

  • 74,000 miles
I bought my Ford crown vic 3 years ago paid 6000 dollars, within two weeks the windshield wipers stopped working, then the transmission went out cost me 2500, then horn would go off and would not turn off till I pulled the positive battery cable off. Two weeks later the blinkers stopped working, then the lighting control module started making a loud beeping sound, then my headlights and tail lights stopped working. I revived a recall letter from Ford and it says take my car to Ford dealership and they would fix it free of charge. I went to dealership and they said I had to pay 85 dollars to check and see if the lighting module was bad or not if it was they said they would replace it for free, but there could be additional cost to pay and I would not get my 85 dollars back no matter what. I have a small business of my own, and if I sold something that did not work I would feel bad and would have to fix or replaced it or be sued.what can I do my name is michael john krantz 629 belland ave vadnais heights Minnesota 55127 my email address is kzjmike@gmail.com and my phone number is 651-703-0248 thank you

- Vadnais Heights, MN, USA

problem #50

Nov 082015

Crown Victoria

  • 215,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Ford Crown Victoria. While driving at various speeds, the headlights turned off without warning. The vehicle was taken to the dealer. The technician diagnosed that the light switch needed to be replaced. The vehicle was repaired, but the failure recurred shortly after. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 215,000.

- Gainesboro, TN, USA

problem #49

Sep 182015

Crown Victoria

  • 132,000 miles
I was driving home late one night and the lighting module went out leaving us out in the country with no lights. We were just driving down a winding country road. No street lights, no way to see. We managed to get home hours later. On 9/22/15 I had the car looked at by my mechanic and he replace the lighting module fixing the problem. Mechanic said there was a 15 year warranty on this unit and Ford new of this problem. He said I should get reimbursed for the part. On contacting Ford they will not honor the cost of the unit even though it has not been 15 years because I did not bring it to Ford. They also claimed they have sent 2 notices to my address which is not true. I have lived in the same place from before purchasing the car brand new. 2 issues to address is #1, the claimed 15 year warranty not honored they reported to the government and #2, the claim of sending out letters that they do not send. Please help resolve this lighting issue and monitor Ford claim to send out letters.

- Lebanon, MO, USA

problem #48

Aug 252014

Crown Victoria

  • 111,000 miles
Severe safety issue with no recall.. I drive a 2003 Ford Crown Victoria. As you can see it's 13 years old. About 6 months ago driving at night my headlights went out. I pulled over and juggled the light switch on & off. They came back on. In the following months it occurred more and more often. Playing with the switch did nothing. One night on I-295 it happened again. On an interstate, with an exit 7 miles away. A sitting target to be hit and killed. Slowly got home. Next day took it to repair my shop. A computer that controls all lights was defective. So I asked him to repair it. "no need" just take it to your Ford dealer. They had issued a warranty for this computer for 15 years. Remember the car is 13 years old. Replaced. No cost. So even though it was a major safety problem, they said no need for recall with the 15 year warranty.. that means they had a safety problem.. how many people died" how many paid for a costly repair" the auto company wins again. No recall issued. Millions $ saved. Lets hear it for honest repair shops ! albert rabassa 12668 creek springs dr. Jacksonville fl. 32246 904 821 8585.

- Jacksonville, FL, USA

problem #47

Mar 122015

Crown Victoria 8-cyl

  • 105,974 miles
Was driving on highway going about 65 when the lights headlights turned off. Took yto electrical mechanic said it was a bad headlight module. Was told Ford had a recall on this.

- West Palm Beach , FL, USA

problem #46

Aug 302014

Crown Victoria 8-cyl

  • 82,000 miles

A D V E R T I S E M E N T S

I took car into miller Ford, provo after receiving recall, they said switch was defective. After 4 months of no communication called and they blamed Ford, called and complained to Ford, case# [xxx],said would get call dist. Mgr. Within 48 hours no calls. Problem headlights go out while driving. Six weeks ago while driving on dark road lights went out as a child ran across street while traveling 45mph, almost hit child. This is a safety recall that Ford is not handling in a time manner given the safety defect. Maybe dot can get these needed repairs ordered in a timely manner, or is a class action lawsuit needed to bring a negligent, uncaring manufacturer to do the right thing. It is sad they do a dangerous recall then fail to follow through, I guess I cannot buy from another american car manufacturer, have 7 other Ford, but planning to sell them. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Salem, UT, USA

problem #45

Aug 192014

Crown Victoria 8-cyl

  • 144,340 miles
My wife tried to turn her headlights on and they would mot go on. All other exterior lights were lit. She tried several times, but they would not come on. She drove home using her high beams, as they were the only ones functioning. She works 125 miles away and brought the car home on the 23rd. Today, the 26th, was the first time I have had to look at them. I tried them and there is neither low beams or high beams now. Only high beams in the "flash to pass" mode, where you pull the turn signal arm back. While researching the problem online, I came across a lot of similar complaints all suggesting the lcm being defective or broken. I also found this comment in place of an actual recall by Ford: "4/172014 *****customer satisfaction program 14N01.... check it out, lighting control module will be replaced or reimbursement made if already had done!!!!*****. I would like to know about this program. We have had a dozen Ford since 19984 and there are four in our yard right now. It seems we have been loyal customers a long time and would like a repair done that is not an isolated problem, but a very dangerous one if the light go out while driving.if this is not a recall, it should be. By the way, had the light switch repaired on a 1989 crown vic I owned and the switch was melted because it wasn't heavy duty enough in the wiring. Probably a recall, but didn't know about it. Thank you for your time.

- Rutherfordton, NC, USA

problem #44

Feb 112014

Crown Victoria

  • 130,000 miles
The contact owns a 2003 Ford Crown Victoria. The contact stated that while traveling 30 mph, the headlights failed intermittently without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000 and the current mileage was 131,989.

- San Jose, CA, USA

problem #43

May 142014

Crown Victoria

  • 194,000 miles
Driving from walmart and my headlights went out when I turned my left directional now after 10 mins of having headlights on they turn off on their own. I had this car for almost 1 year.

- Catskill, NY, USA

problem #42

Apr 302014

Crown Victoria

  • 104,000 miles
The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving approximately 45 mph, the low beam headlights failed. The contact had to use the high beam. The vehicle was taken to the dealer to have a diagnostic performed. The VIN was not available. The manufacturer was not made aware of the failure. The failure and current mileage was 104,000.

- Masnfield, OH, USA

problem #41

Apr 012014

Crown Victoria

  • 97,000 miles
The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at night with the headlights activated, both headlights inttermittenly and independently failed. The vehicle was taken to the dealer for diagnostic testing where the contact was awaiting diagnosis of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 97,000.

- Phoenix, AZ, USA

problem #40

Apr 102013

Crown Victoria

  • 115,000 miles
Sudden headlight failure at night on freeway. Repeated intermittent headlight failures. This is a very dangerous and potentially fatal flaw in the lighting control module (lcm). After reviewing similar complaints online it seems that this part is defective and overheats causing failure. It is expensive to repair and Ford offers no assistance aside from selling an expensive replacement part which happens to be the same defective part as was originally installed.

- Everett, WA, USA

problem #39

Apr 152013

Crown Victoria 8-cyl

  • 172,000 miles
After dark, while driving on a divided state highway, the headlights unexplainable turned off, but returned after a couple of minutes of turning the headlight switch on and off, and activating the high beams. Over the following month, they would sometimes fail to come on when I turned on the switch, but would come on after a few minutes of switch jiggling, high-beam indicator clicking and road vibration. (high beams would, however, activate if I held the lever back as if to flash them.) they also continued to fail while driving. Unable to find a recall, and no knowledge that this was a common problem, I was going to replace the headlight switch. However, after research, I became aware that this is a common problem. The cause is a failed headlight relay in the light control module ("lcm") under the dashboard, which is not a dealer serviceable part. Dealer repair of this common problem (see the other complaints to NHTSA) consists of replacement of the entire lcm plus labor costs. I repaired the problem by removing the lcm and replacing the relay (approximately $6 for the part) on the printed circuit board. Problem is now solved - for me. These headlight relays appear to be lacking in durability, not designed for extended operation.

- Gillette, NJ, USA

problem #38

Aug 012012

Crown Victoria 8-cyl

  • 130,000 miles
Headlights randomly quit working for extended periods of time. I had a mechanic install a new lcm (lighting control module) and the lights now work but it has caused other wiring problems.

- Monroe City, IN, USA

problem #37

Aug 032009

Crown Victoria 8-cyl

  • 67,000 miles
Heating and defrost failed. Ford service co wanted a $1000 to look at it. I didn't have them look at it. Now, I only drive it in the summer months. This vehicle has an original 70,000 miles on it and now the headlights only work intermittently. In 2010 I had to have the gas tank replaced. I have read several reports on 2003 crown vic with the same problems. I live in the South, lots of rain and humidity. Defrost is a must as well as headlights. I do not understand why Ford is giving the option to as to whether or not they will fix their defects or pass them on to the consumer. I have a 1995 Nissan, 140000 miles. The body is falling apart, but the engine runs like a sewing machine and all the electrical works, even the windows. Made in the usa... sad.

- Memphis, TN, USA

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