Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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6.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,088 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape electrical problems

electrical problem

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2002 Ford Escape Owner Comments

problem #17

Oct 162006

Escape 4-cyl

  • Automatic transmission
  • 32,000 miles

A D V E R T I S E M E N T S

: the contact stated while driving 40 mph, the vehicle stalled. It was maneuvered off the road and restarted however, the vehicle would not accelerate past 20 mph and stalled again when the brake pedal was depressed. The vehicle was towed to the dealer who determined the PCM, six ignition coils and six spark plugs needed to be replaced.

- East Hanover, NJ, USA

problem #16

Jun 022006

Escape 6-cyl

  • Automatic transmission
  • 37,000 miles
Follow up to an earlier report regarding a 2002 Ford Escape XLT with ignition coil problems. On May 30, the vehicle lost another ignition coil (3 previously had died) after sitting overnight in a rainstorm. This problem seems to manifest itself when it has been raining or very humid. The truck was taken to macquire Ford and was again diagnosed with a failed number 1 ignition coil. The coil was replaced at a cost of $390. The truck was picked up Friday, June 2, driven home and parked. When we went to drive the truck at 6pm that night, the check engine light came on and the truck ran rough. The dealer wasn't happy to see us back Saturday morning. This time coil number 3 had gone. No one knows why 5 coils have now failed at the cost of $1300. The final original coil has also been replaced. No one at Ford can give an answer and I am out a considerable amount of money and I somehow doubt this problem will be resolved.

- Freeville, NY, USA

problem #15

Apr 182006

Escape 4WD 6-cyl

  • Automatic transmission
  • 36,000 miles
I own a 2002 Ford Escape XLT which I purchased new in 2001. Last June, I did not use the vehicle for several days during which time it rained. When I went to start the engine, it ran sluggishly and shuddered. After a few moments, the engine light came on and the truck began emitting smoke. I turned the engine off, called my local dealer, varney Ford, and had the vehicle towed there. I was told that the #3 "spark plug coil" (ignition coil) had burned out. I was told that moisture had entered the coil. No explanation for how that was happening was given. Cost $180 to repair. Yesterday, after several days of rain, I went to once again start my truck. It exactly repeated the previous incident. This time however, I drove the truck to the dealer...it could not travel more than 30 miles an hour. I was told that this time coils number 4 and 6 had failed. Cost this time $325. Once again I was told moisture had somehow gotten into the coil system. So in other words, I own a truck that cannot sit idle for even a day in rainy or damp weather without a coil burning out. From what I gather from reading the travails of other Escape owners is that this is not an uncommon problem. Ford says "there must be a pin hole somewhere that they will never be able to fix". while this wouldn't present a problem if I elected to live in a desert environment, it will continue to be an expense and render the truck useless in inclement weather. Thank you. Heidi robbins.

- Hartland, ME, USA

problem #14

Dec 022003

(reported on)

Escape

  • 35,000 miles

A D V E R T I S E M E N T S

Vehicle lost power without warning. Also, it effected the ability to steer the vehicle. Dealer would honor the warranty. In the tsb that was issued, the diagnostics items were fine. Ford think they need to change the items on the tsb.

- Blue Springs, MO, USA

problem #13

Sep 092003

Escape

  • 25,000 miles
When driving at any speed the vehicle stalls. There are times when trying to start the vehicle takes at least seven minutes. This vehicle has been to the dealer three times, and is at the dealers at this time.

- Saint Louis, MO, USA

problem #12

Jul 232003

Escape 4WD 6-cyl

  • Automatic transmission
  • 21,500 miles
While driving down a hill, I was braking to make a left hand turn when my 2002 Ford Escape XLT 4X4 stalled for no reason.

- East Bridgewater, MA, USA

problem #11

Mar 272002

Escape

  • miles

A D V E R T I S E M E N T S

Vehicle stalled on 4 occasions......

- Winter Springs, FL, USA

problem #10

Nov 232002

Escape

  • Manual transmission
  • 2,000 miles
On my new Ford Escape 2002 bought 8-2002. My gas pedal stuck, my brakes were leaking fluid my ignition has broke. My passanger side rear door will not open or close properly and has opened while the vehicle is in motion. There is a vibration in my left front end and my air bag warning light stays on at times my driver side saftey restraint has sheared and had to be replaced

- Chehalis, WA, USA

problem #9

Sep 042002

(reported on)

Escape

  • miles
No summary listed for above vehicle.

- Sandy, UT, USA

problem #8

Aug 022002

Escape

  • miles
First incident ocurred May 10,2002 driving from work to my home. In a stop light, when approaching an intersection, suddenly at the power system shot off and the vehicle did not re-start for about 20 minutes. Problem was reported to the dealer and no major cause was found. Once again on August 2, 2002 the same thing happened, driving from work to home, suddenly the vehicle shot off all, the systems down and vehicle did not restart for about 20 minutes. Vehicle is taken to the dealer and apparently the is no major problem found. After that there is a complaint with the dealer claiming for a vehicle replacement. They do not find the condition or problem.

- San Lorenzo, PR, USA

problem #7

Jul 152002

Escape 4WD

  • miles

A D V E R T I S E M E N T S

The vehicle has a tendency to stall while it is being driven, creating an unsafe situation. On three occasions I have taken my Escape back to the dealership to have this problem addressed, as per the manufacturerS warranty. Each time I am told that there is no guarantee that the problem has been fixed and that it may happen again. To date, over the span of my ownership, the vehicle has demonstrated this problem six times. Each time it has created an unsafe condition for my family and me. This a very serious issue which the service staff cannot seem to fix. The stalling does not occur with any particular frequency. It has occurred while driving home, while driving to work, while approaching a stop sign, and while driving down a hill approaching a bend in the road. Since I am not able to use this vehicle safely as intended when I purchased it, due to a manufacturerS defect, I am seeking a remedy other than service dept appointments. Ford has left me with no choice but to request a remedy, as per section 59.1-207.13 of the Virginia lemon law.

- Woodbridge, VA, USA

problem #6

Jun 292002

Escape

  • miles
At 30mph vehicle shuts off. This could cause an accident. Cause unknown. Dealer notified.

- Fremount, NE, USA

problem #5

Jun 032002

Escape

  • miles
Car stalled during heavy traffic. Many irate drivers. No warning prior to stall. This has been the 4th time.

- Greer, AK, USA

problem #4

May 242002

Escape 4WD

  • miles
Vechicle stalls for unknown reason while driving.

- Pequea, PA, USA

problem #3

Apr 282002

(reported on)

Escape 4WD

  • miles
My Escape has stalled while going down the street at 40 mph. This is my second Escape to do this (my replacement for my first Escape) I need help before we get into an accident.

- Hilo, HI, USA

problem #2

Jan 092002

Escape

  • miles
The vehicle lost all power; steering, brakes, and electrical while driving at approximately 35 mph. My employee's Ford Escape had the same problem at about the same mileage. Please note that my VIN number is 18 digits and could not be completely entered. ([xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bloomington, IN, USA

problem #1

Nov 262001

Escape

  • miles
2002 Escape stalled while coasting 35-40 mph down-hill. Engine, battery and oil lights illuminated on dash. Loss of power steering and breaks. Vehicle started up immediately after placing in "park" position. Dealership tested vehicle and found nothing out of the ordinary. Vehicle was 3 days old, 164 miles on odometer. This vehicle is the replacement to 2001 Escape that stalled 4 times while coasting. Dealer replaced fuel pump, electronic engine control (eec) relay on separate occasions. Vehicle still stalled. Dealership very "pro-active" and willing to assist by offering rental car while testing both vehicles.

- Parma, OH, USA

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