Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape seat belts / air bags problems

seat belts / air bags problem

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2002 Ford Escape Owner Comments

problem #2

Apr 172005

Escape 4WD 6-cyl

  • Automatic transmission
  • 48,000 miles

A D V E R T I S E M E N T S

I have a 2002 Ford Escape XLT with appoxamately 48000 miles on it. I feel that I need to bring to someones attention what I have learn at my local Ford authorized sevice facility (putnam Lincoln-Mercury) about the pretensioners. I must note that the vehicle had recently hit in the rear bumper causing very minimal damage and not causing the airbags or pretensioners to go off. However, shortly thereafter, I was on a 400 mile trip and the airbag light began to blink on and off, flickering often times. I took the car to the dealershiip upon my return home for diagnosis. The dealership said that it is due to bad pretensioners, a part of the seatbelt, for both front seats and also the harness(s) need replacement as well. The technician said this is a very commen problem and that Ford even has a kit for it. The price that was quoted to properly repair the problem was $460 plus tax. That is a considerable amount of money for anyone, especially since its such a new car. I am a concerned that not repairing it could be bad if the car is ever involved in a head on collision. I am also concerned that the technician tells me this is a common problem and Ford hasn't issued a recall. I am told that this maybe due to most Escapes are still under warrenty and hasn't come to light yet as most people haven't had to pay for it. So far there has been no one hurt. The only negative consequence is that I will be about $500 poorer after getting it repaired. The repair was quoted $460 plus tax (9.38%). the repair is supposed to consist of 2 kits, drivers and passengers side pretensioner kits. I was also told that it may need new seat belt assemblies, not included in the quote, but they may not be nessicary. The technician also said that the mild rear impact had no effect on these going bad.

- Bonanza, AR, USA

problem #1

Feb 072003

(reported on)

Escape

  • Automatic transmission
  • miles
The truck was struck by another vehicle. The driver's seat belt failed to hold which allowed the driver to be thrown in the back seat. Ph see voq#10021715 for repository link to par.

- Eastlake, OH, USA

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