Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,018 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape seat belts / air bags problems

seat belts / air bags problem

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2002 Ford Escape Owner Comments

problem #6

Oct 052002

Escape

  • 10,000 miles

A D V E R T I S E M E N T S

My 2002 Ford Escape was bought new in March of 2002. The problem with it accelerating at low speeds started about 6-7 months later. Returned to the dealership many times to have it checked but was told every time there was nothing wrong. I've had one accident as a result of this problem. I still own the same Escape and still have the problem with it. I was told that there were no complaints of this nature with these models but have since learned that there have been many. I also as have many people had the problem with the air-bag light on.again many trips to the dealer and was told nothing was wrong about $300 later for labor costs. Finally on one more attempt to find out what was wrong I returned to the dealer again and was told that a sensor in the seat-belt was the problem and it would cost approximately $300-$400 to repair it and that the air bags may or may not be working because of this sensor. I have personally lost all faith in Ford Canada and their products and some of the employees at the dealerships I've dealt with. I am in the process I buying a new car but it's not a Ford. Never again will I buy a Ford

- Washington, DC, USA

problem #5

Aug 012009

Escape

  • 150,034 miles
The front side harness seatbelt fell apart. Only the lap belt restraint works now. I was driving down the road, noticed the harness felt very loose, once arrived at my destination, went to unfastened the seat belt and it fell apart in my hands, the ends are frailty like it became unsewn. It appears to have come unraveled. I was told by the dealership that this was not under warranty and would cost around $300 to repair.

- Belews Creek, NC, USA

problem #4

Nov 012002

Escape 4-cyl

  • miles
2002 Escape engine accelerates while driving. Consumer was informed of a recall notice (04V574000) and repairs were made. The problem resurfaced again in March 2006. The accelerator cable which was replaced in Feb 2005 was only under warranty for 1 year/12000 miles. The customer service rep advised the consumer that she would be responsible for the cost of repair. The seat belts locked up when in use.

- Middle Village, NY, USA

problem #3

Nov 012002

Escape 6-cyl

  • miles

A D V E R T I S E M E N T S

2002 Ford Escape accelerates while driving. Consumer was informed of a recall notice (04V574000) and repairs were made. Problem resurfaced again in March 2006. The accelerator cable which was replaced Feb 2005 was only under warranty for 1 year/12000 miles. The customer service rep advised the consumer that she would be responsible for the cost of repair. The seat belts locked up when in use. Updated 09/11/06.

- Middle Village, NY, USA

problem #2

Jan 222006

Escape 4WD 6-cyl

  • Automatic transmission
  • 74,000 miles
: the contact stated the airbag light illuminated indicating a problem. The vehicle was taken to the dealership who determined there was a problem with the seatbelt harness. The vehicle is being repaired.

- King George, VA, USA

problem #1

Apr 292004

(reported on)

Escape 9-cyl

  • Automatic transmission
  • 75 miles
The brake light came on while driving. This occurred because the brake master cylinder had a slow leak that progressed. The dealership indicated the leak may be due to a bad cylinder cap. The cap was replaced. Also at 100 miles the steering wheel became loose and felt like it was going to separate from it's linkage. A screw in the steering wheel had became loose and needed to be tightened. The dealership tightened the screw and put a punch mark into the side of the screw to make it stay in place but the problem recurred. The master parts were not working the steering wheel was loose after 50 miles. The master cylinder had a slow leak, which worsened over time and tightening did not fix. The consumer found the back light behind the gear selector and odometer went out, the airbag light had come on, the check engine light had come on, the radio did not start, the vehicle stalled, and the seat belts were inoperative.

- Homer, AK, USA

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