Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Typical Repair Cost:
Average Mileage:
121,600 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. replace window (4 reports)
  2. not sure (1 reports)
2002 Ford Escape windows / windshield problems

windows / windshield problem

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2002 Ford Escape Owner Comments

problem #5

Jun 292016

Escape XLS V6

  • Automatic transmission
  • 140,000 miles


click to see larger images

back window exploded

My car was parked in my driveway all day. Temperature was in 70's. And the window just exploded all over the place! I am glad no one was nearby. I don't have the money to fix this, I am so angry right now!!!!

- , Sandwich, IL, USA

problem #4

Feb 152014

Escape XLT V6

  • Automatic transmission
  • 130,000 miles

I just got this vehicle 5 days ago, went into nursing home to get my grandparents as they needed to get out and see other people besides old people and we came out to a pile of glass and no rear window. Nursing home had video surveillance so I got to see the whole rear window explode on film....

- , racine, wi, USA

problem #3

Mar 192010

Escape 6 cyl

  • Automatic transmission
  • 120,000 miles

It's bad enough that my back window shattered back in Dec.of 09. Now the passenger window in the back? and my dog was in the car. If it would have been a child, what kind of permenant damage would it have caused? And how may more window will shatter before Ford claims some responsibility for it? Are they waiting for a personal injury or death suit?

- , Reed City, MI, USA

problem #2

Jan 262009


  • Manual transmission
  • 150,000 miles

I was amazed when I googled "exploding read windshields Ford Escape" and found this site with so many reports of Escape rear windows exploding for no apparent reason. Mine blew yesterday on the way to work. It was a frightening experience at 70 mph on the highway in -9 F temps. Plus--the inconvenience was significant in that I started a new job 2 weeks ago, had to miss an important meeting on my new boss' 1st day back from a leave, and had to spend 3 1/2 hours (of 16 allocated for time off use in the 1st 5 months of the new job) waiting to get it fixed. I find it interesting that a few folks noted they had turned off their rear defogger a few minutes prior to the explosion. I turned mine off about 5 minutes before it exploded. Sounds like a design flaw to me!

- , Augusta, MI, USA

problem #1

May 212008

Escape 3.0L

  • Automatic transmission
  • 68,000 miles

after dropping my daughter off at the babysitters, i drove to work at 7am. within 2 hours someone came in to tell me that my back window was shattered. We went out to look at the car and found no obvious reasons that it broke. There were no signs that somebody did it on purpose and it was in a public area. I then drove to the nearest ford dealership and had them look at it and he saw no other damage or any reason why it broke. It was an average day with average elements. not really cold or really hot. there was nothing laying against the back window or anything applying pressure to the window. Luckily i have full glass coverage but it really was an inconvenience and of course it was a rainy day.

- , Salem, NY, USA

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