Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Escape windows / windshield problems

windows / windshield problem

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2002 Ford Escape Owner Comments

problem #5

Jan 142011

Escape

  • 115,000 miles

A D V E R T I S E M E N T S

Our rear hatch window on our 2002 Ford Escape XLS exploded overnight while sitting undisturbed in our garage. It had been sitting for 10 hours in our enclosed garage when it exploded for no reason. The temperature outside was in the single digits. I'm wondering if the rear defrost wasn't cut off when the car was shut off? when I started the car after the window shattered the rear defrost was on. There are other reports on the internet with similar occurrences. Rear window exploding on Ford Escapes sounds common. Insurance company is suppose to be in contact with me, but I imagine we will be paying most of the repair out of pocket since we haven't met a deductible.

- Fishers, IN, USA

problem #4

Jul 092010

Escape

  • 70,000 miles
The contact owns a 2002 Ford Escape. The contact stated that the rear lift gage back window was broken. The dealer was contacted and stated that they could not assist her with any information regarding the parts to be repair the vehicle. The vehicle was not repaired. The failure and current mileages were 70000.

- Lambard, IL, USA

problem #3

Jul 202004

Escape

  • 30,000 miles
While driving 40 mph rear passenger side window shattered. Wi dealership was notified, but did not resolve the problem.

- Canton, MI, USA

problem #2

Jan 192004

Escape 6-cyl

  • Automatic transmission
  • 54,000 miles
For the second time, the rear window on my company-owned Ford Escape has shattered. The truck was parked in a garage during this second occurance, during a night when the temperatures were in the teen's. I'd blame the cold weather, but this also happened less than 6 months ago during the summer while driving at 65mph on a highway. In both cases, the shocks that hold the rear window up when open, have extended to full length, and as a result, scratched the paint on the rear tailgate.

- Ellicott City, MD, USA

problem #1

Jan 142003

Escape

  • 8,000 miles
The rear window shattered, while the vehicle was parked.

- Saint Peters, MO, USA

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