This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My steering column started lock up about 2 months ago. It happening more often now. I have to turn the engine off and it reset itself. I was told by mechanic that is is the steering column and would have to fix by dealership because they have the special tools. I also searched Y-tube and their was recall on the power steering sensor back in 2009 through 2011- I did not purchase this truck until 2016. This is dangerous and can cause an accident. I should not have to pay for repair, when it was not fixed accordingly during the recall. I see there has been several of these complaints over last 3 months. I used this car to travel out of town, but thank goodness it start happening in city street. This is a accident awaiting to happen.
While driving down a road at 45 mph, the "power steering sensor fault" light came on the dashboard. I was able to make it to work safely, however, once I attempted to start the vehicle again, I noticed a loss of steering. There have been a previous recall on this very issue, yet my VIN number on the car was not under the recall list. Had the loss of steering occur while driving, I would've caused an accident. There are many curved roads where I live in Florida. Another recall needs to happen before someone gets seriously injured. Please look into this. I have only owned the car for a month.
The contact owns a 2009 Ford Escape. The contact stated while driving 40 mph, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 140,000.
The contact owns a 2009 Ford Escape. The contact stated that while the vehicle was parked, an unknown warning light illuminated and the vehicle became difficult to steer. Roadside assistance was contacted and towed the vehicle to greenway Ford (9001 E colonial dr, orlando, fl 32817, (888) 984-4895) to be diagnosed. The contact was informed that the power steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure however, offered no assistance. The approximate failure mileage was 175,000.
Power steering intermittently not working when car is started and operated. There is recall 14S05 out for this problem for Escapes built in the Kansas City plant which this one was. Obviously my vehicle should have been part of the recall.
- Lewiston, NY, USA
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While driving the steering wheel locks up where I cannot steer the vehicle. I have to pull over and then turn it off, restart the car to continue. It happens quite often. It happens both going straight and making a turn. It seems like it happens when I'm slowing down or coming to a stop. It happened many times. I will list the last time it happened. I haven't driven it since.
The contact owns a 2009 Ford Escape. The contact stated while starting the vehicle, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the power steering sensor needed to be replaced. The contact called local dealer dorian Ford (35900 gratiot ave, clinton twp, mi 48035: (586) 792-4100) and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V284000 (steering) however, the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was approximately 150,000.
The contact owns a 2009 Ford Escape. The contact stated that the steering wheel was difficult to steer while driving. There were no warning lights illuminated. The contact stated that the failure was intermittent. The vehicle was not taken to a dealer. The contact stated that the vehicle was not included in NHTSA campaign number: 14V284000 (steering). The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 57,658.
When driving power steering goes out. Power assist light comes on. Called Ford and they state this VIN is not affected and its only on a select # of VIN's. find this hard to believe when there are 591 complaints with the same issue. Mileage is at 122,000 for this issue. Vehicle has not been repaired yet at this time.
The contact owns a 2009 Ford Escape. The contact stated while driving 45 mph, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was driven to her residence. Valley Ford located at 910 S 1st St, yakima, wa 98901, (509) 453-3125, was contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of failure. The failure mileage was approximately 107,000.
My Escape's steering wheel began locking up when I would start the car. I was able to get it working after restarting it a couple times, and thought nothing of it. After awhile I took it to my mechanic, who told me the steering column would need to be replaced at some point but it was not urgent. He greased my wheel to make it less susceptible to locking up, which worked for a bit. The wheel started locking up again when I would start the car, and it got harder to fix it over time. It eventually started locking up while I drove, so I had it towed to a different mechanic near me. They told me to take it to a Ford dealership in lexington, ky, where it was not serviced. I was told again I need a new steering column because my power steering was out by both mechanics. I took it to yet another mechanic, where I was told the same thing. It still has not been fixed. My Escape has already been fixed under the previous steering recall, but this is happening to a lot of people that own Escapes recently, and it will result in a horrific accident if not fixed.
Vehicle loss of steering power assist while driving at low speed, hard to steer vehicle after shut off engine and restarted the steering control worked again but it continue having the problem. The vehicle was in motion when it lost control of the power steering causing my wife to struggle with steering wheel to get off the road. It happened on a city street. Several youtube videos explained that this happens to other vehicles as well as my wife. This vehicle was taken a few years back to a Ford dealership to be worked on on a pscm for the steering wheel motion sensor when this issue happened the first time.
The contact owns a 2009 Ford Escape. The contact stated while his friend was starting the vehicle, the steering seized with the power steering assist warning light illuminated. The vehicle was not drivable. The vehicle was towed to hennessey Ford atlanta located at 5675 peachtree industrial blvd, atlanta, ga 30341, (470) 602-2073. The dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. The contact was informed that the vehicle was serviced in 2014 under NHTSA campaign number: 14V284000 (steering) prior to him owning the vehicle. The failure mileage was approximately 137,850. The consumer provided reports, repair orders, as well as recalls for this vehicle.
Was driving and all of a sudden the power steering stopped, talked to dealership to work with me said there is no recall but II did find it the number is 14V284000. Or recall 14S05. The Ford company is monarch Ford in exeter, calif. Please help I drive for my business.
The electronic power steering went out completely while driving. Luckily I was close to home and able to veer into my driveway. If this had happened when I was driving downtown it would have caused a serious accident. There is not recall for my VIN number, however, other recalls have happened for power steering failure on other vehicles. This should be a recall asap before someone is killed and Ford has a big lawsuit.
The contact owns a 2009 Ford Escape. The contact stated that while driving 35 mph, the steering wheel stiffened without warning. The contact stated that excessive force was needed to steer the vehicle. The contact spoke with webb Ford, Inc. (9809 indianapolis blvd, highland, in 46322, (219) 924-3400) by phone and was informed that the vehicle was previously repaired under NHTSA campaign number: 14V284000 (steering) but offered no further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
When driving, the power steering goes out completely, thus making it very difficult to steer the vehicle. The vehicle steering failed in motion. This dangerous condition occurred a couple of times until it finally failed permanently. Checking for recalls, my mechanic noted a recall for this vehicle model and year, but it did not include this VIN..
A D V E R T I S E M E N T S
- Princeton, IL, USA