Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,958 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Escape windows / windshield problems

windows / windshield problem

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2009 Ford Escape Owner Comments

problem #2

Aug 022014


  • miles


The rear glass hatch hinges have completely disintegrated and my rear window is ready to fall off. Ford has basically told me to suck it up and pay for the repair. This has been a clear issue on Ford SUVS dating back to at least 2002. The vehicle is only 5 years old. I am being forced to pay $260 for parts and then whatever labor might be when my window is ready to come crashing out.

- Hampton, CT, USA

problem #1

Dec 082013


  • 47,916 miles
We got in the car ready to go to the store and the passenger side door was shut and the back rear window exploded. Glass shattered everywhere. Luckily no one was injured.

- Macomb, MI, USA

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