This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was accelerating to merge onto I-495 in northern Virginia, attaining a speed of approximately 55 mph. When I removed my foot from the gas pedal (because I had reached my desired speed), the car continued to accelerate uncontrollably. I applied full pressure to the break with both feet, but the car continued to surge forward. I attained a speed of almost 100 mph, even with both feet fully decompressing the break. Both shoulders of the interstate had construction, so there was no shoulder to utilize on either side. After weaving in and out of traffic, I finally found a suitable off ramp. After pulling the emergency break, putting the car in neutral, and eventually park, the car came to a very abrupt stop (just before I reached a busy intersection at the end of the off ramp). The breaks continued to smoke for another 45 minutes after coming to a stop and cutting the engine. I do not know how I'm alive, but I am grateful.
Vehicle was parked in garage. The rear hatch window exploded into hundred's of pieces. Low temperature last night 50 degrees, 60 degrees at time of incident.
I was driving at 11 pm on a country road, when my vehicle just stopped, I coasted around a corner and put on my flashers. I was in the middle of no where and it was very dark. This is the third time this has happened to this vehicle. I contacted Ford road side emergency service and they informed my vehicle was no longer under warranty for towing and I would have to pay for the wrecker. I had just got the vehicle out of the shop from the Ford dealer for the same problem, which they had for over two weeks because they said they were waiting on a part because they said it was the fuel pump and no one had one so they had to order it. I got the car out that day about 11am, which I had to pay $176, plus over $30.. for a rental for 5 days, that's all they would cover. I had to sat in the dark and rain for two hours waiting on a wrecker in the middle of the road. I am 67 years old and thank goodness my sister in law was with me, because I don't know what would have happened. The wrecker towed my vehicle to Ford and I am waiting on them to open so I can call them so they can tell me what is wrong.
As I was driving my car lost it throttle. The engine continued to run but I had no ability to accelerate. I pulled the car over. Turned it off, then back on and the car appeared to show no issues. About two weeks later the issue appeared again. Same solution. From my research this appears to be a common issue and could very much endanger anyone in the vehicle
Part broke apart in A/C system and A/C unit stopped working. This is not a wearable part and Ford refuses to fix. The car is just outside of warranty. The vehicle was purchased in winter and the A/C was never tested to see if it was working.
- Cary, IL, USA
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While driving down a road going approx. 50mph, I suddenly, and without warning, lost power to the vehicle. Pulled over to the side of the road and while applying the brakes, it would tend to lunge forward. Once stopped, I placed in park, shut off engine the attempted to start up again. It did start up, however, it happened 2 more times later that day. I would hate for this to happen while trying to make a left hand turn with oncoming traffic....could be deadly!!! Ford needs to step up to the plate and make this right as I have now read far too many complaints about this exact same thing. The next occurrence could be injury or even death. I should note that as of 1 week later, I have not had the problem fixed yet and the incident described above has happened at least 2 times per day now.
A D V E R T I S E M E N T S
- Washington, DC, USA