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10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
14,334 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Escape steering problems

steering problem

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2015 Ford Escape Owner Comments

problem #9

Sep 192016

Escape

  • 46,554 miles

A D V E R T I S E M E N T S

Power steering went out at 46554 miles. Total cost of repair: $2019. Ford service department explained that this part was "in high demand" and repairs took eight days to complete. First time power steering went out, car was stationary, driven to destination in town w/O power steering, restarted and power steering resumed. Dealership was notified and decision was made to see if it happened again. Second time power steering went out, car was in motion on city street, drove to dealership without power steering, hooked up to computer. Because this part is "in high demand", does this signal time for a recall? I would hope so!

- Lawrence, KS, USA

problem #8

Sep 232016

Escape

  • 27,000 miles
In last 10 days "steering assist fault service required" error came on screen and steering get locked, can't turn the steering. This happened when the speed was very slow immediately after engine start and started driving. After turning off the engine error goes and steering start working. Took the car to dealer, couldn't find any problem and returned the vehicle to me. Again next day and day after same issue appeared.

- Morrisville, NC, USA

problem #7

May 252016

Escape

  • 15,000 miles
When accelerating the car pulls to the right, the more power the harder the pull. When accelerating in the rain or wet roads the car breaks traction and slides into the right hand lane or off the road

- Destin, FL, USA

problem #6

Jun 012015

Escape

  • 15,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Ford Escape. While braking, the steering became difficult to maneuver and the vehicle veered into the other lane. The vehicle was taken to several mechanics, but the cause of the failure was not determined. The manufacturer stated that the vehicle was safe to drive, although the failure occurred daily. The tires were also checked and were verified as safe and in good condition. The VIN was invalid. The failure mileage was 15,000.

- Bangor, ME, USA

problem #5

Feb 212016

Escape 4WD 4-cyl

  • 3,400 miles
I was driving in Maine. I'm not sure if I hit a patch of ice or if the steering froze up. I was traveling 35 in a 40 mph zone and on a curve, the vehicle veered off the road into a bog. The vehicle started to sink and I was unable to open the door for a few minutes. Then I noticed a flame coming from the back of the vehicle. It took all of my strength but I pushed the door open and began swimming away from the vehicle. As I was about 20 feet from the vehicle, it exploded. I was in the water and ice for approx. 10 minutes. The fire dept, police, and emt's arrived and pulled me from the water and took me to the hospital. I have 2nd degree burns on my arm and legs. My insurance company has deemed the vehicle a total loss and the adjuster said the only thing that could be salvaged was 1/2 of my license plate. I asked what could have caused this and the adjuster said that perhaps it was an electrical problem and water mixed with the electrical problem may have caused the fire. Although he did state that he was speculating and he did not know what caused the fire and explosion. The vehicle is sitting and I have asked that it not be destroyed (what's left of it) until the cause can be determined. This concerns me greatly because I do not want this to happen to anyone else. I believe if anyone else had been in the vehicle, they would not have had time to Escape. There was no smoke - only fire and then the explosion. The shock is starting to wear off and I keep asking myself how in the world a car could "just explode". please let me know if anyone else has had any problem like this or if anyone can suggest what may have caused this catastrophe. Thank you.

- Portsmouth, NH, USA

problem #4

Feb 212016

Escape 4-cyl

  • 3,400 miles
I was driving and I'm not sure if I hit a patch of ice or steering froze up. I was traveling 35 in a 40 mph zone and on a curve, the vehicle veered off the road into a bog. The vehicle started to sink and I was unable to open the door for a few minutes. I tried putting the vehicle in reverse to get out of the water and ice. Then I noticed a flame coming from the back of the vehicle. I pushed the door open and began swimming away from the vehicle. As I was about 30 feet from the vehicle, it exploded. I was in the water and ice for approx. 10 minutes. The fire dept, police, and emt's arrived and pulled me from the water and took me to the hospital. I have 2nd degree burns on my arm and legs. My insurance company has deemed the vehicle a total loss and the adjuster said the only thing that could be salvaged was 1/2 of my license plate. I asked what could have caused this and the adjuster said that perhaps it was an electrical problem and water mixed with the electrical problem may have caused the fire. He did state that he did not know what caused the fire and explosion. The vehicle is sitting and I have asked that it not be destroyed (what's left of it) until the cause can be determined. This concerns me greatly because I do not want this to happen to anyone else. The shock is starting to wear off and I keep asking myself how in the world a car could "just explode". please let me know if anyone else has had any problem like this or if anyone can suggest what may have caused this catastrophe. Thank you.

- Portsmouth, NH, USA

problem #3

Nov 172015

Escape

  • 15,700 miles

A D V E R T I S E M E N T S

While backing into a parking space, the ABS and traction control lights started flashing and audible warnings sounded. The car started shaking. I was unable to stop or steer my car. I had a low speed collision with a properly parked car. Thank god no one was injured. Had this happened on an open road the outcome would have been different. I had reported this problem to my dealer previously. They applied an existing recall saying that it fixed the issue. That was on the 20th of October 2015. The car is being towed to my dealer's body shop for inspection by usaa. I never want to drive it again. I am told to trade it in. How in good conscience can I do that??

- Columbia, SC, USA

problem #2

Nov 122015

Escape

  • 2,500 miles
When going down the interstate with the grooves in it the vehicle darts back and forth when I took it to the dealer and checked aleinment said was ok drove for a while bought it back again was told to like it or sell it or go to another dealer ship they did not even atemped to check tires hatton Ford N dak 1 more time going to turn it in to the lawyer for the N dak lemon law

- Buxton, ND, USA

problem #1

Jul 302015

Escape

  • 450 miles
While turning left from a stop sign, the steering wheel locked, causing the vehicle to veer into the lane of oncoming traffic. The driver yanked the steering wheel hard to the right and the vehicle returned to the correct lane. This happened again on 7/31/15 while making a right hand turn. The vehicle was taken to the dealership on 8/8/15 and the tech indicated there were no codes; however the vehicle had an active recall out, which they fixed. It happened on three additional occasions between 8/8/15 and 8/21/15. It should be noted, the vehicle was sold when there was an active recall.

- Cheyenne, WY, USA

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