This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When shifting my car into drive the display on the dashboard indicated that the car was in reverse even though the gear selector was in drive. When I shifted the gear selector into park the dashboard display continued to say that it was in reverse even though the gear selector was in park. With the gear selector in park I turned off the vehicle and attempted to take my foot off of the brakes but the car began to roll forward and the only way that I could stop it was to step on the brakes and then put the emergency brake on to keep the car from continuing to roll forward. I called a tow truck driver to take my vehicle to the dealership and he showed that the bushings that connects the gear shift cable was broken. My research revealed that this is same safety issue that Ford had with previous model years of the Ford Escape resulting in a vehicle recalled. It seems that this recall should be extended to the 2016 model year as well, as I am experiencing the exact same safety issue with the Ford Escape 2016 model year vehicle that other consumers experienced with earlier model year Ford Escape vehicles. The only way to keep this car from rolling forward at anytime even if the vehicle is turned off is to keep on the emergency brake. The recall information for the earlier model year Ford Escapes is recall number 18V471000. The description of the safety issue noted in this recall is identical to the safety issue concerning my vehicle.
The vehicle was shifted from park into gear while in a parking lot. The bushing was gone from the shifter cable and the vehicle was stuck in reverse. The shifter lever could not be placed in park.
"takata recall". when driving a loud sound is heard at the rear of the passenger side of the vehicle. This sound goes on and off and then the vehicle starts to shake, the brake goes to the floor and then there is no way you can control the vehicle and everything shuts down. This happens while I was in the middle lane driving on a city street. This was a scary experience. This same sound happen three times before but the car did not shut down, the vehicle shake after the sounds but I continue driving. My last experience was frightening and I don't think that this vehicle is safe to drive because with that sudden stop I could have been rear end. My life was in danger with my passenger and also the truck driver who came up behind me blowing because he did not know what was going on. To be in that situation by seeing a vehicle coming towards you and your vehicle is stationery in the road and in the end the person who rear end you would be at fault. This keep on happening and I think this is a danger to the driver and passengers, the public because this vehicle cannot be controlled when this happens. I am scared to drive the vehicle after that incident
P1450 code- check engine light comes on, uses more gas per our local Ford company there is a recall on the Focus but they see way more Escapes come in with this problem.
When accelerating on a highway (going 55 - 60 mph) vehicle abruptly shifts gear and slows down on its own to the point of thinking the vehicle has stopped. This happened twice and then a few days later, the vehicle started hesitating terribly where the car was hopping down the road and would not go over 30 mph. Then at a light it stalled out completely and I was nearly hit. After restarting, the vehicle would accelerate beyond 30 mph. Had it towed to the dealership. Dealership was able to reproduce the following day where it happened three times to them. No codes present, but a couple historical codes for sensors. They indicated they were unsure if the sensors were the issue, but replaced. Picked vehicle up and the same thing happened today. Thankfully I was not on a major highway this time, but the call completely stalled at low speed with ac on and made a loud grinding noise. No check engine light this time either. Had to have it towed again to the dealership. They are currently unsure of the issue. I have no confidence this will be resolved. This issue seems similar to other reports and should be investigated as it is a major safety concern. I am happy to provide more information. I will be escalating this until appropriately resolved. Seems there should be a recall, based on the volume of reports.
- Front Royal, VA, USA
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I was driving down I25 in Colorado. It was 75 with clear skies with no cars around me. Suddenly I heard a loud sound that sounded like a shot gun went off in my vehicle. We soon realized my sunroof had exploded. Nothing hit it. It just exploded. We later found out this is fairly common. Thankfully we had the shade pulled closed so no one was injured.
On December 13, 2017 I was in the process of parking in front of a place of business, the business was in a public parking lot and I was going at most 25 mph before starting to park. I had my foot on the brake and was 1/4-1/2 way in the parking place when the car suddenly accelerated, the car went thru the plate glass window, thankfully no one was hurt! the police were called and as I was the only vehicle I was found at fault, cause 'excessive speed'. the car accelerated so fast I didn't have a chance to react. The tires did not touch the curb and seemed to fly thru the air. My vehicle was totaled due to the damage to the front end and frame. From what I have read it appears to be a throttle issue - stuck open. I do have a police report if needed but it only says I was at fault, excessive speed and that the building was damaged.
Water leak - when driving in any degree of rain, water leaks into the ceiling somewhere. We have no luggage rack, no sunroof, no obvious sources where a leak might form. The water gathers in the front ceiling-lights and drips on the driver and passenger's legs. Water builds up in the ceiling foam and visible watermarks form on the windshield support arms and near the sun-visors. After extensive research online, it appears this is not a singular event but rather a recurring problem with the Ford Escapes in recent years. Countless people noting that they took their Escapes to Ford dealerships and they were unable to locate the source of the leaks. It has been blamed on everything from extreme condensation levels inside the car to some type of vent into the car being blocked and building up excess fluids...none of which makes any sense.
Rear end knocking sound after and during backing up, also during low speed. The electronic radio, sync3, audio screen will not turn on in mildly cold temperatures (20F degrees).
Driving this rental car in Alaska. One day put on the heater and driver developed severe headache, and passenger felt very sleepy. Windows opened, both felt better, and heater turned off and never used again. No problems afterward.
Constant squealing noise coming from underneath the brakes. This problem was address to the Ford motor people. The car taken in several time for this problem and they could not fix the problem...
The back hatch can be foot activated, but on numerous occasions, such as sitting on the back bumper and putting on golf shoes, I've accidentally slipped a foot backwards while bending over, which has activated the hatch to close, and it's closed on my head several times. Also, with the back seats folded down, and trying to push something as far forward as possible, my foot would slip under the car enough to activate the door, closing on me. It's also happened while unloading groceries if my foot gets too close to the bumper. I've had the back hatch hit my head well over a dozen times since I leased this vehicle. At all times the car was parked, and not turned on. I called the dealership to see if this feature (foot activation only) could be deactivated, but they tell me it cannot be. Somebody is going to get seriously hurt by the hatch closing on their head.
When I back the car up, stop, put the car in drive, move foot to accelerator, the car wants to flood out, or die. The car will not move and when it does move it sometimes shudders again. My 2.5 L engine seems to be having the same problem as the 2.0 engines are having. A rolling reverse to drove engagement shudder on acceleration which continues after you start moving.
Was driving vehicle at 35 mph then engine died, service engine now light came on, message center said contact dealer. Restarted after put in park. Checked for codes with generic scan tool, obd2 code P2112 in memory. Contacted dealer purchased from for service. Was told no codes, but battery had been disconnected, clock was reset and all radio presets erased and bluetooth erased.
I want to report a life/health safety issue for a vehicle that I rented at reagan national airport on 17 July 2016 and returned the vehicle on 20 July 2016. The vehicle that we rented is a 2016 Ford Escape red, plate number nc eal2306 and budget car number 45880623. We only drove the car on Sunday the 17th three of the four occupants had the following symptoms: Headache, dizziness, and nausea after only a few minutes in the car with the A/C on in re-circulation mode. The reason I remember this detail is that the temperatures were very hot and we were trying to keep the car cool inside as the vehcile has black leather seats. We stopped by a restaurant for lunch and my wife thought she had some bad food. She had severe nausea, headache, and other upper respiratory symptoms. Our daughter had similar symptoms. I had sinus drainage, a headache and dizziness. We went out later in the day to check the route for our daughter's volleyball camp and we're in the car for approximately an hour and a half. Same symptoms occurred with three of four occupants.
I bought my 2016 Ford Escape back in January brand new and at 12,000 while driving it on a busy street, the engile light comes on and it starts showing a message that says "engine fault service now". it is very scary when that happens when driving it since it just starts shaking and it won't go anywhere. We have had a 2011 Ford Escape that had the exact same problem and it got recalled for it. You would think that Ford would build their newer vehicles safer after knowing that their older versions had problems with the throttle body. Thankfully we took it to the Ford service center and they are going to fix it hohopefully. But it sucks because it's our only vehicle we use to get to work and they had no loaners available. Hopefully Ford does something about it because this could have caused an accident.
Brought 2016 in November 2015 and check engine light was on and off on streets or highway and stayed on always. Truck been in the shop since 3/22/16 til 4/13/16 than 4/19/16 til date. Reasons replaced computer PCM, repaired wire twice, replace chips, replace wire again. Mccarthy Ford and regional manager not good with follow ups or good faith agreement.
A D V E R T I S E M E N T S
- Pennsauken, NJ, USA