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10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 1,250 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
suspension problem
Helpful websites
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A D V E R T I S E M E N T S
click to see larger images
excessive rust undercarriage-spindle/knuckle
2016 Escape with Sever and Excessive Rust - Purchased new on 6/2/16 - On Wednesday 6/8/16-Showed rust to salesman- he said “they’re all like that†I said “no, I purchased new and rust is not newâ€, he said look and pointed to a few other vehicles, said it was just surface rust on the rotors, I said “no, this is not from the rotors this part is behind the rotors just behind the wheel and when it rained I had rusty water rolling over my wheels, rotors, wheel bearings and several other items that rusty water would damage and I wanted it fixedâ€. I said “I didn’t pay for surface rust for a vehicle that sat on their lot for a year, I paid for new and I wanted it fixed. He said it had not been there a year and we would tell them about it in service. Took me over to service. Told the service writer (Mike?) and he said “oh all rotors are like that and when it is driven the rust will wear offâ€. I told him this was not the rotors this was a part behind the rotors and wheels and it looked like this part connected to all of my suspension (I did not know at the time the name of the part). I took him out to look at it. He said that he would have them look at it, I also told him that the hands-free lift gate feature was not working, he said it was probably because of the tow hitch, I told him I paid for the power lift gate, he said he would have them look at it, we went back inside and I was pretty sure I saw him write it on the service order.
- Tonya G., Palmer, MA, US