This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front passenger door latch periodically does not close - making it impossible to securely close door. So far, it has corrected itself sometimes after one or two attempts and often after many more. So far, this has only happened when car was parked (not yet moving). I noticed there is a recall underway for Ford up to year 2016 (so far).
Door latch handles on all exterior door positions do not return to the 'home' position, possibly due to a weak or poorly adjusted latch handle spring or other part of the mechanism. When in this position it is possible to push the door open without touching the release handle for the door latch(ES). This can create a hazardous situation when the door opens unintentionally while the vehicle is under way, or an occupant leans on the door, causing it to open without warning. This condition is replicable on all doors, and could be replicated while vehicle is moving, but safety dictated that we not attempt a moving replication of the hazard. A comparison to a different vehicle of the same model, but one year older indicates the door latches on the subject vehicle require extra force to operate. Vehicle is scheduled for diagnosis and repair at an authorized Ford dealer on 3/20/16.
Several times after pulling the exterior door handle to open the door and get in after the car has been parked, the exterior door handle has stuck in the open position, so that when you get inside and try to shut the door, the door does not latch shut and the door is not securely closed though you may think it is.
- Brooklyn, NY, USA
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- Seattle, WA, USA