This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My check engine light came on at 5:30 pm on 8/11 and, when I got home, my husband saw that the car had been leaking oil and I was low on oil despite the fact that I had an oil change one month prior. While I was driving to the dealership at 10:45 am on 8/12, the car was not accelerating normally and the mpg readings were all over the place. As I was getting off the highway, the car began to lose its ability to accelerate well, the steering wheel began to shake and eventually the car lost the ability to accelerate completely. I was driving through a toll booth at the time the car lost the ability to accelerate so I coasted through and saw a parking lot for toll booth operators. As I was trying to make my way to that parking lot, smoke began to fill the car through the vents. I coasted into the parking lot and shut off the vehicle. I turned off the vehicle and ran out at which point I noticed that there was a fire under the hood of the vehicle and flames were escaping through the grill, under the hood and out the bottom. The state police arrived immediately thereafter and used a fire extinguisher to put out the flames. No warning notice came across the dashboard until the car lost acceleration ability completely at which point the screen said to shift to "P" and manually restart. At that point, however, the car was filling with smoke so I immediately vacated, shut off the vehicle and ran away from the vehicle. I do not know what caused the problem. I have filed an insurance claim and am awaiting contact.
At 100 miles car went into limp mode no warning lost accelerator prdal no response sewrvice engine immediately turn car off on side of the road restarted did it again at about 3800 miles and then at about 11500 miles. Dealer doesnt know whats wrong with it. Had to turn car off and on find neutral and restart while driving at highway speeds. Dealer replaced several electrical components that were bad but cannot reproduce issue. This vehicle is going to kill someone. You lose fly by wire throttle. Last time I had my 14 year old son in the car. I am done with it. Ford says drive it as is and keep payting for it. I surrendered the irrepairable vehicle back to bozeman Ford. I am affraid this car will end up in some young moms hands and there will be fatalities.
The 2.0 ecoboost engine in my 2017 Escape has stalled twice at low speeds. On 6/18/17 while backing out of my driveway, the vehicle moved approximately six feet and the engine stalled in reverse. On 6/24/17 the Escape stalled in a shopping center parking lot. The SUV was in drive, moved about ten feet, and stalled. After both incidents, I took the Escape to Ford dealers for the mechanics to look for the cause of the stalling. The dealerships can not find the problem and my vehicle is not fixed. Thankfully stalling hasn't occurred at highway speeds, but if it does I dread the thought of trying to bring the vehicle under control without any power steering or brakes. There have been no accidents or injuries as of today.
A rodent chewed on the cables to my turbo sensor plus started chewing on my oil pan cover. I had to replace my turbo sensor cable because my check engine light was on and lose power of my turbo. Which cost me over $500 in repairs on a vehicle less then 6months old.
While driving on a highway the car began to decelerate and I was unable to accelerate. A warning message came on advising me that the auto start/stop was not working and I must put the car in park and and restart the engine. This occurred while on the highway.
A D V E R T I S E M E N T S
- Glenmont, NY, USA