This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car was running, but placed in park, and I was running to grab something from my home. After I exited the car, I noticed my car was rolling down my slanted driveway, and I ran to stop it. Unfortunately, the car hit me and ran me over resulting in a broken ankle. I believe the car slipped out of gear while it was running, and reversed down the driveway.
The contact owns a 2017 Ford Escape. While driving 20 mph exiting a ramp the front driver side wheel separated from the vehicle. The brakes were applied, but failed to stop the vehicle. The vehicle was able to coast to a stop. The vehicle was towed to a dealer, but the cause of the failure could not be determined. The vehicle was being repaired. The manufacturer was called and informed the owner that they had not heard of the failure. The contact did not file a complaint with manufacturer. The failure mileage was approximately 4,400. Updated 06/29/17 vheicle has been in the repair shop for over 6 weeks.
The contact owns a 2017 Ford Escape. While attempting to turn at 10 mph, the contact heard a grinding, clicking noise coming from the rear driver side wheel. The vehicle was taken to a dealer and the sound could be heard, but the origin of the sound was undetermined. The dealer declined to repair or replace any parts, but stated that the vehicle was safe to drive. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,500.
- Tustin, CA, USA
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- West Hollywood, CA, USA