This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact took the vehicle to the local mechanic which diagnosed a failure with the ignition coil and spark plugs. The mechanic replaced both the coils and spark plugs; however, the failure continued. The vehicle was then towed to the dealer which diagnosed a failure with coolant leakage into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000
The dealer has determined that engine coolant is leaking into the motor. This is a 2018 model with 24,500 miles. I understand that a number of Ford vehicles with the same engine design have been recalled because this is a safety issue, and I am afraid to drive the vehicle.
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was a coolant leak and an engine replacement was needed. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 61,000
- Cudahy, WI, USA
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- Weedsport, NY, USA