The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle began to hesitate and jerk. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission, requiring a replacement. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The VIN was not available. The failure mileage was 118,000.

- Chesterfield, VA, USA

The contact owns a 2020 Ford Escape. The contact stated while at a stop light, the vehicle inadvertently shifted into reverse independently. There were no warning lights illuminated. The contact also stated that the driver-€™s seat would go down and go forward while driving. The contact stated she could not readjust the seat after several attempts. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer several times and the dealer test drove the vehicle but could not determine the cause of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 2,000.

- Syracuse, NY, USA