10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
47,718 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford F-150 steering problems

steering problem

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2011 Ford F-150 Owner Comments (Page 4 of 9)

« Read the previous 20 complaints

problem #106

Nov 202015

F-150

  • 38,500 miles

A D V E R T I S E M E N T S

I was driving down a state highway, and signaled for a right turn. As I slowed and began my turn the power steering system quit and because of the increased turning effort I wound up on the wrong side of the road onto which I was turning. A warning message appeared on my dash that I had a power steering failure. I muscled the truck over to the side of the road. I turned off the engine and restarted it. The power steering worked for about 1-200 feet, then failed again. Fortunately, there were no other vehicles heading in my direction when I went into the opposite lane. I was able to "muscle" the truck to the side of the road and stop safely. I got the truck to the dealer and was told it need a new electronic power steering assist unit at a cost of $1,600+. this seems like a safety issue to me. What if an inexperience driver had been driving or someone without my size or strength?

- Roy, WA, USA

problem #105

Nov 172015

F-150

  • 23,000 miles
2011 Ford F150 ecoboost with 23,000 miles: While travelling at speeds 45 mph and greater, the steering becomes difficult to maneuver or correct during at speed turns, (ie. Driving on twisting highways). The local Ford dealer inspected the problem and stated that the epas system needed replacing and that the vehicle was unsafe and to not drive it. The estimate called for a $1160 steering gear part, and $80 "adjust toe in" and labor for a grand total of $1370!! after reading so many other complaints with the same issue, and recalls present for different model years, it is concerning that this is not a recall issue for the 2011's as well.

- Missoula, MT, USA

problem #104

Nov 052015

F-150

  • 47,000 miles
When I drive my power steering will go out as I'm turning it will be fine one min and the next min I'm in the grass trying not to die

- Citrus Springs, FL, USA

problem #103

Sep 012015

F-150 4WD 8-cyl

  • 50,121 miles

A D V E R T I S E M E N T S

This concerns Ford Motor Company safety recall # 14S09. Ford Motor Co. Internal letter from [xxx]. dated June 10, 2014 to dealers. A "do not drive warning." This letter applies to only select 2014 F150 models. My Ford F150 FX4; 2011 has an "identical" problem with the same required part number and repair needed. Only instead of being a recall it is classified as a repair at a cost of $1,641. I have documentation from a dealer "uftring Ford automall" stating the identical problem. Dated today November 9, 2015. In Ford's letter I referred too, above. It warns dealers that the epas gear motor position sensor magnet may lead to impaired steering, loss of steering control, which could increase the risk of a crash. Why is my vehicle not covered" note: On the internet there are more F150 owners complaining about this problem. A warning pops up on the dash monitor screen. In bold orange letters. "service advance trac." This happens when turning the steering wheel to park at a slow speed. It appears randomly when driving and the turn signal cannot work. Plus the steering wheel can vibrate. If the reset button is depressed the warning on the screen disappears. But you have to shut the vehicle off and restart it to get the turn signal to work again and the vibration to end. The effected part # is: El3Z3504be. The same part number and procedure to repair the 2014's. this can happen to 2011 trucks at any mileage and other years. Ford even admits it is a "do not drive situation." I want Ford to fix my vehicle at their cost. It is a defect that they admit too. I would upload the Ford letter. Also the dealer analysis. I do not know how to upload it. " it is a pdf file. Please reply thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Normal, IL, USA

problem #102

Oct 312015

F-150

  • 43,000 miles
At speed when turning left the steering sticks, and does not return to center when you let go of the wheel. Most noticeable on highway in a left hand turn.

- Phoenix, AZ, USA

problem #101

Sep 202015

F-150

  • 58,000 miles
My 2011 F150, at just under 60,000 miles, started to have the steering lock up. It can still be turned, but only with considerable effort. This seems to happen mainly on the highway after the wheel has not been moved for a few seconds. The dealer said the rack needs to be replaced (a $2K job), and it is not covered under warranty, which seems unbelievable.

- Norwalk, CT, USA

problem #100

Oct 132015

F-150

  • 56,275 miles

A D V E R T I S E M E N T S

While driving the vehicle at approximately 40mph, down a windy, canyon road, I noticed a loud squealing noise as I was rounding a left turn at two different intervals of my steering to the left. At each interval/squeal, I noticed the vehicle was not actually turning, causing me to almost miss the turn and go off the road. I was able to slow down to about 15mph, and with continued force pulling the steering wheel harder left, I was able to make the turn. This continued for the remainder of my 8 mile drive into town, with problems persisting when turning either left or right. I also noticed, as I got into town, that my blinkers suddenly stopped "staying on." They would blink once and turn back off. This was true for both the right and left blinker. I drove straight to the dealership, and in parking noticed that the squealing and the lack of "turning during the squeal" was even worse when the vehicle was moving at a slower speed -- pulling into a parking spot. After diagnosing my truck, they found the gear assembly - steering needed replacing. On my invoice it says "1 el3Z*3504 gear asy - steering". my truck has 56283 miles on it. I have found numerous cases online of people that the same thing has happened to, even some who have actually gotten into an accident because of the same electronic power assisted steering failure.

- Durango, CO, USA

problem #99

Jun 172015

F-150

  • miles
When my truck hit about 40K miles, the steering started periodically "locking up". it can still be turned but it takes some muscle and is very choppy. When it does this and I'm in a turn, when you release the wheel it will hold position in the turn rather than returning to center. You have to physically turn it back to center. The frequency of this seems to be increasing. My mechanic says it's the electronic steering module( eaps ) and cost almost $1800 to repair parts and labor. Forums are full of people having this issue. This will be a lawsuit coming and someone is going to get hurt. Some models have a recall for this issue. Mine does not.

- Chatsworth, GA, USA

problem #98

Sep 012015

F-150

  • 29,000 miles
The contact owns a 2011 Ford F-150. The contact stated that while operating the vehicle the power steering would momentarily malfunction and the steering wheel would become very difficult to turn. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000.

- Oklahoma City, OK, USA

problem #97

Sep 262015

F-150

  • 56,000 miles
The contact owns a 2011 Ford F-150. While driving 15 mph, the steering column seized. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 56,000.

- Bakersville, CA, USA

problem #96

Sep 142015

F-150

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford F-150. While driving at approximately 20 mph, the steering wheel seized. In addition, the vehicle drifted slightly to the left and the brake pedal was hard when depressed. The vehicle continued to drift and crashed into the front of another vehicle. The contact stated that the "service advancetrac" warning message displayed. The air bags did not deploy. The vehicle was not diagnosed or repaired. A police report was filed and no injuries were reported. The approximate failure mileage was 75,000.

- Gladstone, OR, USA

problem #95

Jun 012015

F-150

  • 62,000 miles
When driving steering wheel grabs or locks especially but not always at low speeds, this occurs for 1-2 seconds then releases and is "normal" again. It seems to occur more frequently when outside air temperature is above 90 degrees. Definitely a safety issue as you have no idea when or where it will occur and you have no control...

- Aiken, SC, USA

problem #94

Sep 102015

F-150

  • 26,000 miles
The contact owns a 2011 Ford F-150. While making a left turn, the electronic assist for the power steering malfunctioned and the steering wheel became very difficult to turn. The contact indicated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.

- Corona, CA, USA

problem #93

Sep 032015

F-150

  • 95,000 miles
Noticed a sticking spot in long sweeping turns at 35+ mph that was manageable. Turned into concernig clicking sounds while turning wheel in any direction. Scared to drive ended up at dealership and diagnosed as another issue with epas and binding. Replaced rack and pinion assembly. Expecting to see more of this as these systems are now being tested. Hopefully Ford owns up to design/reliability flaws on this safety issue.

- La Crosse, WI, USA

problem #92

Apr 152015

F-150

  • 79,340 miles
Steering started freezing at speeds around 20-25 mph. Not a huge deal at first because of city driving.. it eventually got worse at higher speeds..August 7th 2015, the steering failed at 65mph and sent the truck towards the concrete median. It could have been tragic. I ended up taking it to the shop that Monday and having the electronic power steering unit replaced at $1200 plus. I am really upset that there is no recall on this with the danger it can cause!

- Beaverton, OR, USA

problem #91

Aug 142015

F-150

  • 73,248 miles
Power steering assist fault came on.lost power steering almost got in a accident. Almost hit a semi..took in to shop and they said, faulty gear box...someone is going to get killed.you are recalling 2015 on this same issue..Ford need to step up and fix this problem on all electrical power steering I.am going to seek a lawyer on this problem..they say it going to cost me 2500.00.....I don't have this amount to fit this

- Manchester, MI, USA

problem #90

Aug 092015

F-150

  • 29,000 miles
The contact owns a 2011 Ford F-150. While driving approximately 15 mph, the steering wheel seized. The failure recurred on two other occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000.

- Enid, OK, USA

problem #89

Oct 232014

F-150

  • 57,000 miles
The contact owns a 2011 Ford F-150. The contact stated that while driving approximately 50 mph, the steering wheel was hard to turn and a warning displayed on the panel that read 'service advance trap". the vehicle was taken to the dealer. The technician was not able to diagnose the failure. In addition, the contact stated that when attempting to pass another vehicle, the accelerator pedal was activated and there was loss of acceleration as the check engine light flashed on and off. The failure recurred multiple times. The vehicle was not repaired. The approximate failure mileage was 57,000.

- Manteca, CA, USA

problem #88

May 202012

F-150

  • 22,000 miles
The contact owns a 2011 Ford F-150. While driving at various speeds and making a left turn, the steering wheel seized. The vehicle was taken to a dealer, who diagnosed that the electric power assist steering needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.

- Livermore , CA, USA

problem #87

May 122015

F-150

  • 23,458 miles
My 2011 Ford F150, with less than 23500 miles, suddenly developed problems with its electronic steering system consisting of (a) very loose steering, (B) a "service advanctrac" warning message, (C) the control for the left & right blinkers no longer working. I was driving down a dirt at a low rate of speed when the problem struck without warning, and then got onto a paved road where the steering continued to feel very 'sloppy' and somewhat difficult to control the truck. The local Ford dealership diagnosed the problem with the epas (electronic) steering system which was first introduced on the 2011 F150 model. They first quoted $1300 to repair it since I am out of the 3/36 warranty, but later came down to $480 when I complained about it being a safety issue and that it was ridiculous for something like this to happen on a truck with less than 25K miles (mostly highway miles). According to the dealer, Ford covered the cost of the expensive replacement part. There are many online complaints (websites & NHTSA) regarding problems with the Ford epas steering system. Its sudden and unexplainable failure, especially on trucks with low mileage, makes this a significant safety concern in my opinion.

- El Paso, TX, USA

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