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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
46,845 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford F-150 steering problems

steering problem

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2011 Ford F-150 Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #95

Jun 012015

F-150

  • 62,000 miles

A D V E R T I S E M E N T S

When driving steering wheel grabs or locks especially but not always at low speeds, this occurs for 1-2 seconds then releases and is "normal" again. It seems to occur more frequently when outside air temperature is above 90 degrees. Definitely a safety issue as you have no idea when or where it will occur and you have no control...

- Aiken, SC, USA

problem #94

Sep 102015

F-150

  • 26,000 miles
The contact owns a 2011 Ford F-150. While making a left turn, the electronic assist for the power steering malfunctioned and the steering wheel became very difficult to turn. The contact indicated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.

- Corona, CA, USA

problem #93

Sep 032015

F-150

  • 95,000 miles
Noticed a sticking spot in long sweeping turns at 35+ mph that was manageable. Turned into concernig clicking sounds while turning wheel in any direction. Scared to drive ended up at dealership and diagnosed as another issue with epas and binding. Replaced rack and pinion assembly. Expecting to see more of this as these systems are now being tested. Hopefully Ford owns up to design/reliability flaws on this safety issue.

- La Crosse, WI, USA

problem #92

Apr 152015

F-150

  • 79,340 miles

A D V E R T I S E M E N T S

Steering started freezing at speeds around 20-25 mph. Not a huge deal at first because of city driving.. it eventually got worse at higher speeds..August 7th 2015, the steering failed at 65mph and sent the truck towards the concrete median. It could have been tragic. I ended up taking it to the shop that Monday and having the electronic power steering unit replaced at $1200 plus. I am really upset that there is no recall on this with the danger it can cause!

- Beaverton, OR, USA

problem #91

Aug 142015

F-150

  • 73,248 miles
Power steering assist fault came on.lost power steering almost got in a accident. Almost hit a semi..took in to shop and they said, faulty gear box...someone is going to get killed.you are recalling 2015 on this same issue..Ford need to step up and fix this problem on all electrical power steering I.am going to seek a lawyer on this problem..they say it going to cost me 2500.00.....I don't have this amount to fit this

- Manchester, MI, USA

problem #90

Aug 092015

F-150

  • 29,000 miles
The contact owns a 2011 Ford F-150. While driving approximately 15 mph, the steering wheel seized. The failure recurred on two other occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000.

- Enid, OK, USA

problem #89

Oct 232014

F-150

  • 57,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford F-150. The contact stated that while driving approximately 50 mph, the steering wheel was hard to turn and a warning displayed on the panel that read 'service advance trap". the vehicle was taken to the dealer. The technician was not able to diagnose the failure. In addition, the contact stated that when attempting to pass another vehicle, the accelerator pedal was activated and there was loss of acceleration as the check engine light flashed on and off. The failure recurred multiple times. The vehicle was not repaired. The approximate failure mileage was 57,000.

- Manteca, CA, USA

problem #88

May 202012

F-150

  • 22,000 miles
The contact owns a 2011 Ford F-150. While driving at various speeds and making a left turn, the steering wheel seized. The vehicle was taken to a dealer, who diagnosed that the electric power assist steering needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.

- Livermore , CA, USA

problem #87

May 122015

F-150

  • 23,458 miles
My 2011 Ford F150, with less than 23500 miles, suddenly developed problems with its electronic steering system consisting of (a) very loose steering, (B) a "service advanctrac" warning message, (C) the control for the left & right blinkers no longer working. I was driving down a dirt at a low rate of speed when the problem struck without warning, and then got onto a paved road where the steering continued to feel very 'sloppy' and somewhat difficult to control the truck. The local Ford dealership diagnosed the problem with the epas (electronic) steering system which was first introduced on the 2011 F150 model. They first quoted $1300 to repair it since I am out of the 3/36 warranty, but later came down to $480 when I complained about it being a safety issue and that it was ridiculous for something like this to happen on a truck with less than 25K miles (mostly highway miles). According to the dealer, Ford covered the cost of the expensive replacement part. There are many online complaints (websites & NHTSA) regarding problems with the Ford epas steering system. Its sudden and unexplainable failure, especially on trucks with low mileage, makes this a significant safety concern in my opinion.

- El Paso, TX, USA

problem #86

Oct 012014

F-150

  • 32,000 miles
At roughly 32000 miles, in October of 2014 I experienced a failure of the electric brake vacuum assist. The symptoms were that the pump constantly ran and could audibly be heard where it was not previously constantly running. As soon as I noticed a change I reported the issue to johnson Ford in pittsfield MA.. the pump was replaced in October of 2014 under warranty. No recall or campaign has been implemented for this condition but numerous reports by Ford owners have been made regarding the same condition. I believed the audible noise I was hearing was a steering component because I was simultaneously having an issue with "notchy" steering. While negotiating a long, gradual turn my steering would lock while turning left. The wheel would lock when the top of the steering wheel was in the area of the 10 O'clock position. No crash occurred but the condition was very unsafe. The vehicle had to be driven erratically to remedy the condition. A hard yank on the wheel was necessary to forcibly increase steering input. The steering components were also replaced in October of 2014 by johnson Ford under warranty. No recall or campaign has been implemented for this condition but numerous reports have been made regarding the same condition. The electric vacuum assist replaced in October of 2014, nine months ago was the same part with no updates as the one that failed. I again hear the vacuum assist motor running almost constant as it was when replaced. The truck is no longer under warranty. I have only had this vacuum assist for nine months. I spoke with Ford customer service. No warranty is available as I have driven the truck in excess of 12,000 miles (12,200 miles at the time I reported the problem). The customer service employee offered no service other than to bring it to Ford at my expense for repairs, $130 diagnosis, $580 pump, $200 labor.

- Windsor, MA, USA

problem #85

Jul 112015

F-150

  • 69,000 miles

A D V E R T I S E M E N T S

I was making a series of turns in a parking lot looking for a building on a college campus and then without warning I lost power steering. A warning light came on and said that there is a braking assist fault. I finally was able to muscle my truck into a parking space and shut the truck off. When I turned the truck back on my power steering was back. It went on for two days without happening again, until today (7-24-15) it occurred twice in one day. The steering wheel is feeling funny especially when turning left. It feels a little lose when turning left. It feels like it is slipping when turning. Again once the vehicle is shut off and restarted the power steering returned.

- Mechanicsburg, PA, USA

problem #84

Jun 222015

F-150

  • 127,105 miles
While making a sharp left turn I heard a loud squeaking sound, and then got the advance trac fault and it reset it self and a few days later got the same sound and fault. About 3 weeks later I heard the same noise and the steering wheel locked intermittently and I wasn't able to turn the steering wheel left direction. Had vehicle taken to local Ford dealer and was told by service tech that the steering gear needs to be replaced, cost $1,750. This is a very dangerous problem that needs to be recalled and repaired by Ford. This can put a driver in an accident resulting in injury or possible death upon failure.

- Drums, PA, USA

problem #83

Jun 232015

F-150

  • 50,413 miles
While driving 45mph down a straight road, my dash displayed the following error "power steering fault" and my power steering stopped working. I pulled over and stopped to read the manual. It says if/when this happens turn your vehicle off for 10 seconds and restart. If the error message appears again, take the vehicle to a dealership immediately. My concern is, how can an electronic error appear for "power steering fault" and stop working instantaneously? I have read numerous blogs and comments online how this is very common and peoples stories of wrecks or this happening on the highway while traveling at high speeds! this needs to be addressed immediately! I unplugged my battery for 10 minutes to clear the error from the "trucks computer". the power steering worked again fine for about a day then it did the same thing. This is an electronic error that can kill somebody if it has not already.

- Tomball, TX, USA

problem #82

Jun 082015

F-150

  • 52,634 miles
When making a left turn at a light, the steering wheel froze and there was no power steering. The advancetrac service light came on and stayed on. Vehicle was hauled to the dealer where it was purchased. They kept the truck 4 days, said they replaced part #el3Z3504be, epas steering gear assembly, and that the truck road tested fine. We picked up the truck and within 20 miles it did the same thing when we attempted to make a right turn. We have owned this truck for 3 years, 4 months and it has less than 53,000 miles. This is clearly a safety issue that Ford should recall. It is also very clear that they do not know what is causing, or how to fix, this problem. This is a serious safety hazard as you cannot steer the vehicle when this happens. Ford needs to step up!!!

- Nuevo, CA, USA

problem #81

Jun 022015

F-150

  • miles
The contact owns a 2011 Ford F-150. The contact stated that while driving at approximately 40 mph, the power steering failed. The vehicle was taken to an independent mechanic who diagnosed that the power steering electronic gear module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Maryville, TN, USA

problem #80

Jul 172014

F-150

  • 130,000 miles
The contact owns a 2011 Ford F-150. While driving 5 mph or higher and making a left turn, the steering wheel seized without warning. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The failure recurred numerous times. The manufacturer was not notified. The failure mileage was 130,000.

- North Oak , MN, USA

problem #79

May 172015

F-150

  • 17,900 miles
While making a sharp left turn I heard a loud squeaking sound, and then got the advance trac fault and it reset it self and a few days later got the same sound and fault. About 3 weeks later I heard the same noise and the steering wheel locked and I wasn't able to turn the steering wheel either direction. Had vehicle towed to local Ford dealer and was told by service tech that the steering gear needs to be replaced, cost $1,750.

- Summerville, SC, USA

problem #78

May 112015

F-150

  • 80,000 miles
Steering had a dead spot at low speed, advancetrac lights came on and stayed on for a few days. Steering was very unresponsive. Took to dealer, was advised of a $2700 repair being needed for the steering gear and a reflash of the computer. 80,000 miles, not covered under warranty or goodwill, haven't even had this truck 2 weeks. So now I'm stuck with a lump, not sure what to do. Ford dealer acknowledged this issue, said that it is likely to be recalled in the future, but until then, there is nothing they can do. This should not happen on a 2011 model vehicle with so few miles.

- Asheville, NC, USA

problem #77

May 012015

F-150

  • 45,000 miles
Second incident with my 2011 Ford F-150. Epas steering gear failed 9 months after purchasing new. Failed again last week. Second replacement of this gear. This is a safety hazard. The first time this gear failed, I was unable to steer, fortunately I was turning at a stop light at slow speed. This most recent time I could still steer but wasn't sure for how long. This is a well known issue with this model truck and should be recalled and properly fixed before someone looses steering at highway speeds.

- Owensboro, KY, USA

problem #76

Apr 172015

F-150

  • 54,000 miles
The contact owns a 2011 Ford F-150. While driving at approximately 5 mph and turning into a parking space, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

- San Antonio, TX, USA

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