Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,462 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion body / paint problems

body / paint problem

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2010 Ford Fusion Owner Comments

problem #8

Feb 112015


  • 108,000 miles


Driver's side door cannot be opened from the inside. In the event of an emergency I cannot open the drivers side door unless I roll down the window and open from the outside of the vehicle.

- Snellville, GA, USA

problem #7

Jan 272015

Fusion 6-cyl

  • 25,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while at a traffic light and releasing the brake pedal, the vehicle accelerated independently to 60 mph. The contact lost control of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the front driver side floor mat interfered with the accelerator pedal and needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 25,000. Updated 4/6/15 updated 4/29/15 the consumer stated there was something more than the floor mat causing the vehicle's failure. Updated 10/9/15 11/15/2015

- Philadelphia, PA, USA

problem #6

Sep 102014

Fusion 4-cyl

  • 80,100 miles
Interior driver side door handle broke when attempting to open. Normal pressure was being applied to handle when the break occurred. Able to open door from exterior handle if window can be rolled down. This causes great concern if there is an emergency and unable to exit vehicle. Part is made of a low grade brittle plastic, replacement parts are of the same brittle plastic material. Same part as used on the 2006 Fusion to the 2012 Fusion, which all have this failure of the component which is a genuine safety concern.

- Beaverton, OR, USA

problem #5

Jun 132012

Fusion 4-cyl

  • 57,000 miles


I opened the storage console that sits on the dash and the lid broke off the hinges. Parts are made of that hard plastic the heat and sun bakes till brittle.

- Rockport, TX, USA

problem #4

Oct 312009


  • 0 miles
Safety issue. Design/engineering defect. 2010 Fusion hybrid. Foot space between the knee airbag housing and brake pedal is severely and dangerously restricted by the physical presence, bulk, and location of the knee airbag. This delays response for instant brake deployment for emergency deceleration. Vertical clearance is ~4" and is less if approached at an angle, swiveling on heel from accelerator to brake. Lifting foot with leg from hip bumps foot against airbag housing, stopping smooth transition to pedal with either foot. Foot then must slide horizontally into narrow space to engage brakes. Foot space is dangerously restricted even with driving mocs. I have excellent reflexes and 60-year safe driving record with no moving violations. But in congested freeway conditions during a 3600-mile road trip I felt required to drive with left foot poised above the brake pedal to limit emergency response time. With only short trips for 1500 miles, I at first thought I might get used to this problem. This limitation and the extraordinary driving practices required for safety only became painfully apparent during the road trip. This safety issue was reported to Ford Motor Company today. Desire physical removal of knee airbag with all mounting hardware and reprogramming of software to ignore its absence. Note: The required "incident date" on this form is the approximate date of manufacture, listed on the rocker panel as 10/09. This is an engineering design defect which appears to have been an afterthought. No accident has resulted only because I have devoted assiduous attention to mitigating the problem by shoe choice and extremely careful driving practice.

- Spokane, WA, USA

problem #3

Aug 012009

Fusion 4-cyl

  • 11,300 miles
Ford Fusion 2010 S - when the brake was depressed the car accelerated until I depressed a second time much harder. The consumer first began to notice the vehicle would intermittently not start in August. He took the vehicle to the dealer, but they were unable to duplicate the problem. The consumer insisted there was a problem and eventually, they found a technical service bulletin that addressed the issue. The problem was attributed to radio frequency intermittently corrupting the crankshaft position sensor and a new ground strip was installed. The problem seemed to be rectified. The weather stripping surrounding the rear window was loose, there was loose metal around the passenger rear wheel.

- Silver Spring, MD, USA

problem #2

Oct 152009


  • 2,000 miles
Our 2010 Ford Fusion is starting to split to split at the seams literally. On the passenger front door on the armrest where the window switch is, the panel is starting to separate & come apart. The top of the panel bulges upwards as if something in the door is pushing it up. My concern is especially here in NJ with the recent snow & rain, moisture & dust could come in through the crack & either short out or disable the electrical wiring in the door (speakers, window, etc). The failure stared at 2000 miles & the split gets bigger each day & current mileage is 5300 miles. I'm sorry but I've bought Ford for the last 15 years & this is probably the worst quality I've seen in Ford cars.

- Barnegat, NJ, USA

problem #1

Nov 282009

Fusion 6-cyl

  • Automatic transmission
  • 300 miles
The contact owns a 2010 Ford Fusion. The contact was unable to read the speedometer due to the reflection of the sunlight glare through the tinted windows in the vehicle. The vehicle was taken to an authorized dealer for inspection. The technician stated the problem experienced was a manufacturer design. The manufacturer was notified and there was concern of the safety risk involved. The failure mileage was 300. Updated 02/19/10

- Torrance, CA, USA

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