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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
61,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 23 of 40)

« Read the previous 20 complaints

problem #358

Jul 112013

Fusion 4-cyl

  • 54,000 miles

A D V E R T I S E M E N T S

After entering the highway going down an onramp, reached about 55 mph and suddenly power cut out. Car was in drive, yet I could rev engine like it was in neutral. Orange wrench warning light appeared and I was able to turn on hazard lights and pull over to side of the highway. Turned the car off and restarted and warning light was gone. The next day on the freeway traveling at about 60 mph the car suddenly repeated although now was no longer in neutral, power died. Again able to pull over and restart. This morning (3rd time in 4 days) the car repeated the problem turning into a store stalling at about 20 mph.

- Zionsville, IN, USA

problem #357

Jul 082013

Fusion

  • 115,000 miles
While driving the car loses power wrench light comes on and the car will not go. It will die as U coast over to the side of the road hoping the whole time the person behind you is not going to rearend you. This was very dangerous. I took it to my local Ford dealership and was advised that the throttle actuator control was struck open they could try cleaning it and reset codes or I could purchase a new throttle control. The technician advised me that cleaning them using fixes the problem and thr throttle control part would be on back order and did not know when they could get it. I asked what if it doesnt fix the problem how much money am I out and then have to buy a throttle control. I feel this is a problem Ford should be fixing when I can google it and there is a known problem.

- Paris, TN, USA

problem #356

Dec 152012

Fusion 6-cyl

  • 29,841 miles
I was cruising along about 65mph on I-89 on a slight uphill grade when engine suddenly misfired a little then rapidly lost power. The little yellow wrench icon was on in the instrument panel.I had to pull over on the shoulder without getting nailed from behind. The engine was still idling but not smoothly. I could push the accelerator to the floor but it just continued to idle a little roughly. I then turned off the ignition and waited wondering if it would start and when I tried it the engine started, but the idle was a little rough and the RPM's went up a bit then smoothed out and ran normal and the wrench icon went off. It was driven for several weeks without a repeat but then did it again. It has happened several more times since under a variety of driving conditions and speeds. When it was first brought to the dealer there was no code showing in the computer log. ( I don't think they tried very hard as they didn't even listen very well, stating on the repair order that I said the check engine light had come on. No..... I said the wrench light had come on. When it was brought back to the dealer a second time, they found the culprit as the throttle body being defective and needing to be replaced. When I questioned them about what specifically was wrong with the throttle body, they played like it was the first one they had ever seen go bad and it was some big mystery. Afterward, I spent a grand total of about two minutes on the internet and found dozens of page references about Ford Fusion throttle body failures alone, some with hundreds accounts written by owners who had the same recurring problem. I will go out on a limb here and say this seems to be a widespread problem as it is also being reported in several other Ford models and is obviously, in my humble opinion, a grave safety issue.

- Milton, VT, USA

problem #355

Jun 272013

Fusion 6-cyl

  • 113,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving 70 mph, the vehicle stalled with the illumination of the check engine light on two separate occasions. The vehicle was taken to an independent mechanic for diagnosis where it was stated that the throttle body needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 113,000.

- Fort Mitchelle, KY, USA

problem #354

Jul 082013

Fusion 6-cyl

  • 44,200 miles
The morning of July 8, 2013 I was driving at approximately 70 mph on a major interstate (with construction) when my car stalled. My check engine light was flashing and the throttle control/transmission wrench flashing. I at least had enough momentum to go about 100 feet to where there was a shoulder that they were not doing construction on. I ended up shutting my car off and waiting a few seconds. I then turned my car back on to see if it still had the problem. Everything appeared to be working fine. I ended up getting back on the interstate and about 5 miles down it happen to do the same thing. At this point I got off the freeway ' shut my car off again. This time I turned my car back on and my check engine light was still flashing. I was about one mile from a Ford dealership. I took it there and found out that it was throttle body. The part is on back order and the dealer ship will not receive the part for 7 to 10 business days. This doesn't include the days that it is going to take them to install the part. I am nervous to drive my car even after this part is fixed. I was driving at 70 mph and could of easily got into an accident with all the construction that was going around. I hope that Ford takes these complaints serious and takes some action. Someone can get seriously hurt with this issue and I hope it doesn't take that for Ford to take action!

- Lakeville, MN, USA

problem #353

Jul 102013

Fusion

  • 77,233 miles
Driving car approx. 50 to 60 miles an hour, engine just stops, no accelerator pedal pressure. Wrench light comes on(Ford owners manual shows it to be throttle body/drive-train). This has happened several times previous to yesterday's occurrence. We brought the car from drivetime and took it to their mechanic and he said he could not find a stored code, was I do not believe to be true. After searching online concerning some incident, we noticed that owners of the same model car have had the same problem. Very dangerous while traveling and the car just quits. Apparently Ford knows about because a car a local dealer and the parts department has parts on back order. Yesterday, 7/10 the check engine light came on and the code was P2112(throttle body stuck closed). Something needs to be done about this problem. Thanks for your time.

- Austin, TX, USA

problem #352

Jul 102013

Fusion 4-cyl

  • 84,500 miles

A D V E R T I S E M E N T S

During morning rush hour traffic, my 2010 Ford Fusion began to lose acceleration and shake violently while I was traveling at approximately 65 miles per hour. Fortunately, I was already in the far right travel lane so I could put on my flashers and pull off the road. I cut the engine and waited for a few minutes. I restarted the car and was able to get to my workplace. Based upon my preliminary research, this appears to be a widespread problem that has serious safety implications. I strongly encourage investigation and study of this issue with Ford to institute a recall to resolve such issues.

- Charlotte, NC, USA

problem #351

Jun 042013

Fusion 4-cyl

  • 41,475 miles
I was driving on a city street and the car lost power. The wrench light came on. I glided to a parking lot and turned the car off. I waited a minute and started the car and it seemed fine. I drove it a week and the exact same thing happened. We brought it to a Ford dealer who had no idea what the problem was. The diagnostics showed no recordings. They performed some maintenance and now I see on my bill a statement that says "may need throttle body if concern happens again" it happened again on the 4th of July 2013, on the expressway going 70 mph. The car stopped accelerating, the wrench light came on, we were able to move over two lanes and get on the shoulder. The car bucked and coughed a few times and we turned it off. We were able to start again and go home, all of us visibly shaken and now very angry at the dealer.

- Homer Glen, IL, USA

problem #350

Dec 042012

Fusion 4-cyl

  • 51,000 miles
Driving down the road, lost complete power and steering, wrench came on dashboard light, struggled to pull over. Told nothing showed on computer- thought likely throttle body. Repaired- not covered under 60K drive train warranty. Today 7/9/13, went to start parked car- rolled forward when in park and released emergency brake. Put brake back on, would not start. Towed- told transmission linkage issue and would require 3-4 hours of investigation to diagnose as nothing again showed on computer. Car w/ 59,200 miles- again they noted may again be throttle body.

- Northfield, , CT, USA

problem #349

May 012013

Fusion

  • 63,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle stalled while driving 55 mph without warning. The service engine light illuminated after the failure occurred. The failure was experienced several times; however, the vehicle regained some acceleration after it was restarted, but continued to stall during acceleration. The vehicle was taken to the dealer for diagnostic testing and the throttle body system was reset; however, the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 63,000 and the current mileage was 64,000.

- Dover , DE, USA

problem #348

Jul 062013

Fusion 6-cyl

  • 45,500 miles

A D V E R T I S E M E N T S

Engine appeared to cut out at 2 different instances today. First time was when turning right out of the neighborhood and the 2nd time was when merging with traffic. In both cases, the car lost all power and did not seem to even coast well. I had a blinking wrench on the dash and was lucky to have not been in an accident. Car was able to restart after pulling to the side of the road and putting it into park. This has been a sporadic ongoing issue for the last few weeks and will eventually cause an accident unless it is fixed.

- Austin, TX, USA

problem #347

Jun 232013

Fusion 4-cyl

  • 56,100 miles
June 22nd driving with my family to church along major highway at a rate of 60-62 mph the vehicle just went limp and I was barely able to pull the car over into the emergency lane. The car behind slammed its brake and horn. Wrench light came on. I turned off car ignition and waited a couple of minutes. Needed time to compose myself after almost being struck from behind. Started the vehicle and wrench light was off. Placed my emergency flashers on and drove very slowly off the next highway exit. Left car in commuter lot and called my wife to pick me up in the dependable Honda. This vehicle has placed my family's lives in a unsafe position. I will never trust driving it.

- Norwalk, CT, USA

problem #346

Jun 102013

Fusion 4-cyl

  • 56,000 miles
June 10th, 2013 the car decrease from 45 to 5 miles while making a left hand turn crossing two lanes of on coming traffic. Wrench light came on. I switched off car and restarted. Light disappeared. We put a call into dealership service department and reported to Ford motor. No reply back from stamford dealership. Light did not come back on and I was able to drive car home.

- Norwalk, CT, USA

problem #345

May 242013

Fusion 4-cyl

  • 104,000 miles
2010 Ford Fusion SE wrench light comes on and the car stops driving on the highway, street and in an intersection. The wrench light comes on and the car loses its acceleration completely. The car will start to stall and shake.the dealerships can't find out why this is happening. Ford will not call a recall for this issue and Ford stated the part for this vehicle is on back order with no eta. I'm not the only person with this known issue. If you google the wrench light you will see a number of 2010 Fusion owners have this problem. This problem is growing at a rapid rate and Ford has yet to do anything about this situation. What will it take for someone to get killed before Ford Motor Company take this issue serious.

- Cincinnati, OH, USA

problem #344

Dec 142012

Fusion 4-cyl

  • 34,657 miles
Driving on my way home. A wrench light illuminated in the dash and the car lost it power instantly. Slowing down to a complete stop. My latest incident was much scarier. I was on the cross island parkway in the bronx going with the traffic. Thank god I was in the shoulder, it happened again. The car was going about 60 mph and the same thing happened. I was able to get on the shoulder with out anyone running into the back of me. The car came to a complete stop and was jerking like crazy. I turned it off and it started back up and I went from bronx NY to eastern long island scared as hell in the right lane just in case it happened again. And there are other times as well.

- Medford, NY, USA

problem #343

Jul 032013

Fusion 4-cyl

  • 63,000 miles
My daughter was returning from a vacation in northwest Florida and was driving through opp, Alabama, when her 2010 Fusion starting jerking badly. The check engine and throttle control warning lights came on. She pulled over, turned the engine off, waited a few minutes, and restarted. As soon as she put in gear, the car starting shaking and she was unable to accelerate. She had to have the car towed to a Ford dealership in elba, Alabama. The problem was diagnosed as a bad throttle body. She was informed the part was on back order and that it could take a couple of weeks to receive. With no other option, she was forced to rent a car to continue her trip home. The rental car options were slim and it appears this episode will cost her almost $900 including rental car costs (with a $200 one way fee). This doesn't even include the costs to return to the dealership to pick up the car when it's repaired. Based on researching and the learning of many other similar experiences that other Fusion owners encountered with the exact same problem, it is clear Ford has a defective part and should address with a recall.

- Louisville, KY, USA

problem #342

Jun 032013

Fusion 4-cyl

  • 89,000 miles
Car stalled and wrench indicator and check engine light came on.

- Acworth, GA, USA

problem #341

Jun 152013

Fusion 6-cyl

  • 51,000 miles
When driving on a highway, suddenly the engine seemed to lose power and slow down, and the wrench on the dashboard lit up. Switched the transmission to neutral and was able to pull onto the shoulder. Upon putting the car into park, the engine would race and slow down continuously. After turning off the car, waiting a few minutes and then restarting, was able to continue driving without incident for another hour or so. Wasn't able to extract any fault codes from the ECU later that day. Purchased an obd reader and was able to get error code P2112 next time the issue happened. Dealer refuses to cover the expense as I am out of the bumper-to-bumper warranty period, and the part is on backorder for weeks. Complained to Ford corporate who told me they would "likely" make an exception and to bring the car to the dealer to diagnose. Dealer confirmed the issue, called Ford corporate to confirm it would be covered and they denied it. Complete waste of my time, and shocking that Ford doesn't do a recall for such a dangerous issue. I'm lucky I didn't get in an accident any of the 5 times or so this has happened to me.

- Matawan, NJ, USA

problem #340

Jul 022013

Fusion

  • miles
Driving down the interstate and lost power, as if pedal was not connected to engine. The tachometer fell to idle RPM and wrench light came on. Proceeded to glide off to the shoulder where, when stopped, the engine began to shake and shudder. I turned off then restarted my car which took 4 seconds of the engine turning over. Started up and all seemed okay but as I went to get back on the interstate it stalled again. Proceeded to turn off and on again with no problems. Very lucky I was not in traffic on the interstate or could have been in an accident.

- Morgantown, WV, USA

problem #339

Jul 022013

Fusion 4-cyl

  • 49,000 miles
The first incident happened when pulling away from a stop light. When I pressed the accelerator there was no response yet the car was running and in gear. The wrench symbol was on the dash. I cut the car off and restarted. The problem was gone. Later that day I was driving on the interstate at 65 mph and the car just cut off. I pulled over, turned off the ignition and restarted and everything was again fine. Later it happened again while pulling away from a stop light. I shut the engine off mad restarted. This again worked but the engine light stayed on.

- Chesterfield, VA, USA

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