Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
88,588 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion electrical problems

electrical problem

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2010 Ford Fusion Owner Comments (Page 9 of 11)

« Read the previous 20 complaints

problem #51

Apr 152013

Fusion 6-cyl

  • 66,348 miles


1st incident: Car stalled in traffic while going 40 mph, coasted into parking lot, restarted car and drove fine - no warning lights 2nd incident: 6 weeks later with no issues or warning lights car stalled again late at night while going 35 mph up a small rise 3rd incident: 2 days later - still no warning lights, car suddenly lost power, did not stall, but would not go over 5 mph while entering attempting to enter interstate. Sat on side of interstate for 45 minutes waiting on a tow truck. I had the car towed to a Ford dealership. They replaced the throttle body which cost $385. The notes on the invoice state they "retrieved code P2111 throttle system stuck open." I feel certain Ford has some serious issues with these cars as the transmission has already had to be rebuilt.

- Hendersonville, TN, USA

problem #50

May 072013

Fusion 4-cyl

  • 16,002 miles
Just purchased the vehicle used on April 15, 2013. I haven't even made the first payment. I get off work at 11:15 P.M. and go to get in the car and it won't start. Thank goodness for some co-workers that were hanging out. They try to jump it but it wasn't the battery. I am a single mom with no family around and I was extremely stressed at that point. They messed with it for a bit and it happened to be the solenoid (spelling) or starter. I got home and tried to crank it this morning and again it wouldn't start. I am in complete panic as this is my only car and I have to work. I'm new to the area and have no friends or family so I am really hoping since I had to have it towed back to dealer that it is covered and they get it fixed today. This is horrible. I should have stuck with my Toyota but I will say that I have enjoyed the car so far. Just hope nothing more is wrong with it because I can not afford any of this.

- North Port , FL, USA

problem #49

Apr 302013

Fusion 6-cyl

  • 68,000 miles
I pulled out of a parking lot on a highway and the car stalled and gave out in oncoming traffic. The next day, I took the car to the local dealership where I purchased the vehicle, lookout Ford. I was told by their maintenance tech that the electronic throttle body was defective and needed to be replaced as soon as possible. This fix came with a bill of over $450. I questioned as to why this was not recalled or covered under warranty and they had no answer for me.

- Newport, NC, USA

problem #48

Apr 272013

Fusion 4-cyl

  • 47,000 miles


My wife was accelerating through an intersection and car stalled. Luckily an oncoming vehicle was able to swerve out of way and my wife was able to steer the car to the shoulder. It would not restart and I came and switched cars with her. After 5 minutes it started and I was able to drive home after 4-5 more stalls on my 2 mile ride home. Stalled on way to dealer on Monday and they advised needed to replace a throttle body at a cost of over $500. Only had car for 35 mths but since over miles the warranty wouldn't cover it. After checking with other mechanics was able to see about 32 other incidents that required same repair on 2010 Fusion 2.5L engine. But when spoke with a Ford area mgr they claimed would do nothing and there is no issues with this car or part?

- West Bloomfield, MI, USA

problem #47

Apr 182013

Fusion 6-cyl

  • 28,000 miles
I was driving the vehicle home and the wrench light came on and the car would no longer respond to the accelerator pedal. I coasted to a stop the engine still running but no acceleration.

- Mason, OH, USA

problem #46

Jun 222012

Fusion 4-cyl

  • miles
Driving at 70 mph and car lost power.

- Bassfield, MS, USA

problem #45

Apr 112013

Fusion 4-cyl

  • 67,000 miles


At any given time, usually when we are driving the car over 25 miles an hour, the car will abruptly stutter and then stall. This is a very dangerous situation since when I am on the interstate, the vehicle will turn off while we are in heavy traffic. We have researched this issue and several hundred owners have the same problem which appears to be with the throttle body assembly. We called Ford and they said that we need to take it in. For a potential serious dangerous situation, there was a lack of care and concern on their part. I believe that someone should investigate the stalling of this vehicle and mandate that Ford resolve this problem.

- Saint Augustine, FL, USA

problem #44

Nov 232011


  • 40,595 miles
Pulled into parking slot of townhouse complex. Before I could shift into "P" the engine raced and surged forward into a building. I was stunned. $4600 damage to my car. $7000 damage to building. I told the service manager at dean sellers-troy where I bought the car that something was wrong every time I took it in for an oil change. He said everything was ok. When this accident happened I had it towed to crest Ford in centerline, mi. They insisted it was not a mechanical failure. Approx. 2 months later the service manager, [xxx], called me and said they found the problem. The wiring harness to the airflow was misfiring. (dean sellers replaced one just a few months earlier). [xxx] told me to bring it in and they would replace it at no charge. In the meantime my insurance company paid over $11000. My insurance rates are sky high and I have absolutely no confidence in the safety of this car. I'm nearing 72 years old and it took me 3 weeks to write this complaint because I relive the whole ordeal all over again. I drew money out of my retirement account to pay cash for this car thinking I would never have to worry about car problems again. Now I'm stuck with a car I'm afraid to drive. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Warren, MI, USA

problem #43

Sep 112012


  • 37,000 miles
Read in paper that you were looking at Ford throttle body. I was in fast lane on I-66 on a Friday afternoon. Suddenly car stopped. I was lucky there was room on left apron to pull off. Car restarted when I tried--went 1000 feet and stopped again; now in right lane and pulled off. Knew there was an off ramp 1/4 mile ahead and limped on apron with cars passing. The entire situation was very dangerous in my estimation. When restarting, it was hard to tell if auto was running or not. When restarting auto backfired etc. Prior to this incident had reported to Ford dealer that transmission sometime "clunked" when I put auto in reverse in the morning. They found no problem. Have not had this problem since I paid to have the throttle body replaced.

- Moneta, VA, USA

problem #42

Aug 212011

Fusion 4-cyl

  • 40,115 miles
While going 70 mph on the highway I experienced the same issues. My car stalled out shut off the cruise control and started shaking uncontrollable. I shut off the car and waited about five minutes and started it back up drove maybe another ten miles and it started again. On the following day I took it to the dealership where I purchased it from and they made it seem as if I had no ideal of what I was talking about. Once they realized I knew that it was the throttle body assembly that was the problem I was told that this was not a part that was covered under warranty so I would have to pay for it out of pocket. I took the time to talk to several reps at Ford and I was told that if the mechanic did not think it was defective then there was nothing they could do. I talked to the mechanic at the dealership and they told me that it just stopped working. So I ended up paying $479.05 for a new throttle body assembly and having to be without my car for a total of four day. Only to get it back with a cracked windshield, but that is a different issue.

- Charlotte, NC, USA

problem #41

Jan 142013

Fusion 6-cyl

  • 67,400 miles


The first instance I was driving as normal in my vehicle and with out warning going 50 mph my car shut off with no power or ability to do anything besides to try and coast off the road and out of harm. A wrench light flashes when it occurs. The second time I was making a turn at approx 20 mph in a four way light intersection and lost power over the car again with a wrench light appearing again. The only way to gain power again is to put the car in park turn it off and wait a bit to restart the vehicle. When you restart the car the wrench light is gone and the car acts like there was never a problem and runs smoothly. After a 2 day diagnosis by Ford they state that the throttle body is the cause of the problem. In total I have had this happen 5 times with out any warning going various speeds and luckly avoiding multiple accidents. Like mentioned above after starting the car the wrench light disappears performing as usual.

- Mariposa, CA, USA

problem #40

Feb 182013


  • 22,000 miles
I was pulling away from a stop sign when my 2010 Ford Fusion lost all power and stalled. I was able to get to the side of the road with my hazzard lights on. The lights on the dash illiumnitated (battery, check engine light, oil pressure). I turned the car off and waited a mintue then I restarted the car and it was a little rough to start up but once it did it seemed to work fine. I have searched the internet and found that many, many people report the same problem and it seems that it is related to the throttle body part. I don't know this for sure but that is what other posts are saying. I am afraid that the dealership won't be able to repolicate the problem and therefore won't fix it. I wish that Ford would acknowledge the issue with the Fusion and issue a recall, this is a very serious problem when your car loses power without warning.

- Orlando, FL, USA

problem #39

Jan 252013


  • 80,000 miles
Started driving to get home from work and suddenly the service advancetrac light came on, didn't notice anything until I did a turn. The steering felt stiff, not really paying attention to the problem got home shut off the car. The next morning heading to work turned on the car and then the service power steering now light had come on as well. After that the power steering was gone, I couldn't turn the wheels. Did some research and a lot of Fusion are having this problem and so far no results without spending thousands of dollars at the dealer.

- Mcallen , TX, USA

problem #38

Jan 192013

Fusion 6-cyl

  • 47,800 miles
While turning left on a green arrow my accelerator became unresponsive, engine did not stop running but would only coast @ about 2 mph, wrench light icon and check engine light came on. The car was jerking during this slow coast to the side of the intersection. I had to put the car in park and completely shut it off.(as I was hitting my hazard lights and praying I didn't get hit by oncoming traffic as the light had changed by this time.) after a rough restart, it appeared to run fine. I took it to the mechanic and had my fuel system cleaned, but after doing research and finding many owners of the Ford Fusion have had this recurring problem, seemingly with their throttle body, I am very afraid to drive my car as this problem occurs with no warning beforehand and at all different speeds. I did notify Ford customer service and was told that they had no customer service complaints about this problem. When I informed them of all the complaints online, they explained that they only acknowledge "official Ford websites". I pray that Ford will issue a recall and fix this problem before somebody dies.

- Grovetown, GA, USA

problem #37

Dec 052012

Fusion 4-cyl

  • 43,400 miles
Vehicle would lose all response to the accelerator pedal. It would happen at any time without warning, but first happened after speeding up after going over a speed bump. The next day it happened 3 times. On that last day, the day of the appointment at the dealership, it happened 4 times. The vehicle would not react to the input from the accelerator pedal. You would have to pull over, assuming there was a safe place to pull over, and shut the car off in park then restart it. Everything would be normal until it acted up again, anywhere from 1 mile to 5 miles later. Obvious safety issue, you can't power the vehicle to get out of the way of oncoming traffic it were to happen on a turn or merging on a freeway. A wreck could very easily have happened from this failure. It ended up being a bad electronic throttle body. This was not covered under the powertrain warranty and the total cost to replace was $352.40.

- Statesboro, GA, USA

problem #36

Nov 082012


  • 74,500 miles
2010 Ford Fusion on Nov 8 2012 driving approximately 67 miles per hour with cruise control on and set, vehicle suddenly lost all engine power. Repair light (lighted wrench) came on, cruise control went from green to amber. Engine remained on but accelerator no longer worked. When accelerator depressed, engine did not respond. Vehicle coasted to a stop. Brakes, steering, and lights still worked. Once stopped, shifted to park and depressed the accelerator and still no response from the engine. Turned car off. Restarted car. Restart took a few extra seconds but did start. Car operation returned to normal. Cruise control worked. No further issues. Weather was clear, no rain or wind, road was smooth.

- Belleville, MI, USA

problem #35

Oct 292012

Fusion 4-cyl

  • 106,000 miles
Each time (8 times) traveling at 40-67 mph and with traffic around and wrench light comes on along with check engine light; car then loses speed rapidly to only a few miles per hour. Barely able to pull over before completely stopping. Been in shop twice and both times, codes do not show anything nor have they seen the warning light and it happen to them after driving it for a total of 150 miles testing it. After each time it happens able to sit for 10-15 minutes and it start back up and run. Very concerned for my family's safety as we have had several near miss accidents due to the car drastically dropping speed (out of our control) with each occurrence. After research on internet reading several stories of exact scenario (blaming throttle body)and Ford has done nothing about it. Please please please recall the parts and prevent a bad accident happening.

- Duncanville, TX, USA

problem #34

Sep 062012

Fusion 6-cyl

  • miles
I had not had any issues with my car, but I left my house to drive my daughter to tumbling which was 7 miles from my house. I was about 3 miles from my home when a warning sound and the lights on my dashboard stated check power steering. I assumed that I needed power steering. I arrived at tumbling, parked for an hour. When I started the car a new message was on the dash stating service power steering now and service advance autotrac. I put the car in reverse and backed up, but when I turned the steering wheel it was locked, I could barely move the wheel. I was blocking the traffic in the parking lot and had to pull forward and park. I turned the car off and on and received the same message. Therefore I was stranded in the parking lot. We took the car to a Ford service dept. They told us that this is an issue that they have been having with Ford Fusion as well as other Ford but there was no recall. I paid for them to perform a diagnostic test the results were that they would have to replace the steering panel for $1500 and the part was on back order, but first they reset the codes, and the power steering warning was gone the car test drove and drove home fine. The next morning I left to take my daughters to school and the same cycle of events happened I was afraid to turn the car off when I dropped them off at school so that I would not be stranded. I kept the car on and drove the car to the dealership where I purchased the car paid again for a test and was told the same thing. I told them to repair the car. I called Ford co. And they told me that they were not aware of this issue and although I saw numerous complaints on the internet they were not true. Meanwhile my car is ready and I have to come up with 1500 for an issue that Ford knows they are having problems with. I am afraid my car will have problems again, this is a safety issue when it comes to steering.

- Loganville, GA, USA

problem #33

Sep 102012

Fusion 4-cyl

  • 45,000 miles
Was driving in morning traffic on the highway and the car lurched and stalled. Car was dead and accelerator would not work. I was able to coast to the shoulder.

- Cypress, TX, USA

problem #32

Jul 192012


  • 45,000 miles
While driving down the road, my engine lost power. Rpms went down, and the accelerator was not responsive. I pulled the car to the side of the road, and put it in park. The engine idled very roughly. I shut off the car, waited 5 seconds and attempted to restart. The engine did restart after some effort by the starter. I drove down the road, and the car behaved normally. This seemingly isolated incident increased in frequency in the following weeks. Sometimes up to 5 times a day. I took my car to an authorized Ford dealer, and the problem was diagnosed as a faulty throttle body. Cost of replacement is $355. I researched the problem online and noticed that the problem seems to be fairly common among 2010 Ford Fusion owners. The online complaints about Fusion throttle body problems were exactly the same as the symptoms I experienced. The danger lies in the fact that the car basically stalls without warning and must be restarted before normal driving can resume. I have experienced this problem at both highway and city speeds. A stalled engine in the wrong place at the wrong time (middle of an intersection, freeway, while passing, etc.) could have disastrous effects.

- North Manchester, IN, USA

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