Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,428 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion drivetrain problems

drivetrain problem

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2011 Ford Fusion Owner Comments (Page 6 of 11)

« Read the previous 20 complaints

problem #120

Aug 252013

Fusion 6-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

We were driving on the interstate and all of a sudden we lost power and the tool light came on. We slowly got off on the side and drifted to a rest area. We turned the car off and attempted to start again. We were not sure if it was going to start. After it started it ran fine until the next day and the same thing happened. I have just be lucky to be able to find a place to pull off and have avoided getting hit.

- Capon Bridge, WV, USA

problem #119

Aug 242013

Fusion

  • 49,372 miles
Car just seemed to go out of gear. Coasted to side of road turn ignition off and it did the same thing again coasted to side and called road side assistance.

- Kearney, MO, USA

problem #118

Aug 232013

Fusion

  • 55,600 miles
This is a known issue with 2011 and other model Ford Fusion and other model Ford cars. According to the media, on Oct 2nd 2012 NHTSA created a defect petition to open an investigation on escape and Fusion vehicles. I was traveling on over the chesapeake bay bridge on I50 in morning traffic ata ~ 60 mph when all of a sudden my Fusion lost complete power. This caused a hazardous situation. I then had to 'limp' over a mile up the to the top of the bridge at less than 5 mph until I could put the vehicle in neutral and coast down the other side. Myself and numerous other vehicles were subjected to a hazardous condition when this occurred. Later troubleshooting revealed my problem was the well known 'Fusion throttle body issue' currently under investigation. Local Ford dealer al packard in white marsh md service dept confirmed the issue as the '2111' fault and problem. After reading all of the details on this problem on the internet, I discussed the matter at length with local and national Ford customer service people. Although this is a well known issue, Ford has no customer warranty program in place for this dangerous problem, nor is it covered until their power train warranty. There needs to be a recall warranty program and have this problem fixed before more people get hurt. In my case I witnessed numerous unsafe conditions while I was limping up the bridge for 20 minutes. The situation could have caused a terrible accident on the chesapeake bay bridge. I work as a flight safety product support manager for a major aircraft engine manufacturer. Any loss of thrust control issue is handled as a safety issue and recall programs are put in place. The same needs to occur here. My brother who also owns a 2010 Fusion had a similar issue where he has lost complete power while traveling ~65 mph in interstate traffic.

- Grasonville , MD, USA

problem #117

Aug 232013

Fusion

  • 60,000 miles

A D V E R T I S E M E N T S

I was driving my 2011 Ford Fusion sel to work this morning and experienced the following.... while accelerating from second to third gear my car would slightly jerk. Suddenly my car stopped accelerating and the wrench light comes on. The car is still running but I cannot accelerate. It was a good thing I was able to pull over because this could have caused a serious accident. Once I pulled over, I placed my car in park and restarted it within 2 minutes. This all happened in the morning during morning traffic. Fortunately, my office was less than a mile away and I managed to make it. During my lunch break, I had a co-worker follow me to the Goodyear about 4 miles away. The same situation happened twice during the drive there. I officially received the cause of the problem, a defective throttle body with the code being P2111. The repair will cost 510.00... I did not realize that there are so many others that has had this issue. Lives could be lost over this. I thank god that I was in the position to get over. NHTSA please address this with Ford. Lives should not have a price.

- Columbia, SC, USA

problem #116

Aug 092013

Fusion

  • 55,085 miles
While pulling out of a parking lot onto a busy road my car began to stall and not run properly, it would not keep even 1000 RPM. The only dashboard light that lit up was an orange wrench. I looked at the temp and it was normal so I slowly crossed the intersection and immediately pulled over and shut it off. I did not try to restart it.

- Lincoln , NE, USA

problem #115

Aug 122013

Fusion 6-cyl

  • 45,500 miles
Drive out of town on a single lane road going 55 mph and without warning the car showed a wrench symbol and lost all throttle response at the foot pedal. Had to pull over on a highway without a shoulder and turned off the car. Restarting the car cleared the wrench symbol and I had throttle response. Tried to drive the 10 miles that I had left to get home and the issue happened 4 more times. Internet search pointed to a bad throttle body and it looks like a major issue on multiple Ford cars/SUVS. Ford dealer ship has a new part number for this throttle body with a 2 month backorder with around 6,534 units on backorder! ordered a new part number from ebay and seems to be working. I did the replacement in 10 minutes, but have read online that people are paying around 500 dollars at the dealership to replace this part. That alone should be a law suit! I was lucky that this did not cause a crash since I had my kids in the car with me when this happened. [xxx] I have the removed part if you need it.

- Wichita, KS, USA

problem #114

Aug 102013

Fusion 6-cyl

  • 17,200 miles

A D V E R T I S E M E N T S

Vehicle lost power three times over a 10-mile stretch. Check engine light came on. We called aaa for a tow to the Ford dealership since we felt like it was too unsafe to risk a trip on the interstate to get to the dealership. Was found to be a throttle body failure.

- Asheville, NC, USA

problem #113

Jun 102013

Fusion 6-cyl

  • 37,000 miles
On June 10, 2013 I was driving on a side street and stopped at an intersection. I went to accelerate to advance into the intersection and it was as if I had lost power. I was able to get the car to the side of the road. The wrench was illuminated on the dash. I turned off the car and started it and it seemed fine. A few weeks later, around July 18th, I was backing out of my driveway and the same thing happened. I limped to the side of the road and turned off the engine and it started fine. On August 9 I was on the highway in the slower speed lane and I felt the car hesitate. It was as if the engine wasn't getting any gas. The car had only enough power to get to the side of the road, a local Ford dealership was close by so we brought the car there. We were told it is the throttle body and air bypass and that the part is on backorder and they can't estimate when the part will be in. Searching the web I found this is a known issue with the 2009-2011 Fusion and there could be a recall. The Ford dealership never said a word about a known problem. We have only owned the car for a year.

- Saugua, MA, USA

problem #112

Aug 092013

Fusion 6-cyl

  • 51,190 miles
Driving down road and lost all power and acceleration. Wrench light came on and when I attempted to crank car it sounded like it was constantly trying to crank. Turned car off and trued again. It started and allowed me to reach my destination, which was a mile down the road. The next day it did the same thing. Took it to the Ford dealership service area and it was the throttle body. Of course it wasn't covered under warranty even though it is a part of the power train. The concern is that this is happening a lot to these cars and had I been on the interstate my family and I could have died due to the loss of everything. I was not able to get car off the road and it stopped extremely fast and sudden. I was out of town and had no other choice to but get it repaired where I was.

- Waterloo, SC, USA

problem #111

Aug 012013

Fusion

  • 69,700 miles
Vehicle stalled without warning in heavy traffic. Pulled off, restarted. Resumed normal operation. Stalled again. Restarted again. Began stalling at lights. Had to trim gas pedal while stopped to keep running. Car stalls on acceleration B/w 2nd and 3rd gear (6 speed manual). When car stalls while underway, major shudder occurs. Has gone into limp mode but after restart will be normal operationally for a short time and then without warning cut out. Extremely dangerous situation, in particular when accelerating from a stop or into traffic or if successful doing that, stalling without warning at speed and with cars/trucks bearing down on you. At one of the above stalls, had tractor trailer bearing down on me without an ability to remove the car from road in that particular area. Throttle body codes P2111 and P2112 indicating bad throttle body. Very common occurrence apparently among the 2010 through 2012 Ford Fusion. Requesting a recall and reimbursement for throttle body which I have replaced.

- Pickerington, OH, USA

problem #110

Aug 082013

Fusion

  • 87,660 miles

A D V E R T I S E M E N T S

I drive a 2011 Ford Fusion, and on August 8, 2013, I was driving on a highway at about 65 mph and I went down to about 5mph. I had to pull over and turn off the car. The check engine light and wrench light came on when this happened. After I shut it off the wrench light went off, but the check engine light stayed on. This happened again after I started the car again. The car is now in the shop. This should be a recall part.

- Burlington, WI, USA

problem #109

Aug 052013

Fusion

  • 72,000 miles
I was doing 55 mph and my car stalled, the wrench and check engine light came on then the car stopped. After a couple attempts the car started and I was allowed to drive although I was scared and got off the freeway. I also have had a problem with my wheels knocking when I turn like one of the tires are going to come off. Now I have to replace the throttle body! I took the car to the mechanic and now all these things have to be fixed and have become quite costly, not to mention the car was made to not have a gas cap" really" I'm starting to wonder if the Ford Fusion is the right car to have and the safety questions are always in my head because if a car stops on the freeway while doing 55 a serious accident can't be too far behind. I pray these issues all get addressed and recalled so no one gets killed! I did research on this website and found that the same issues have happened to many others but when I called Ford's customer relations department I was told there are no recalls for my VIN. I can't imagine I am the only one having these troubling issues taking place but it only affected certain models. Seems to me all Ford Fusion should have these items recalled and replace regardless of what model. I now have to keep my receipt from the mechanic because it was not a Ford dealer who fixed my car and hope that the recall on these issues will allow me to get my hard earned monies back one day soon. Frustrated Ford Fusion owner to say the least.

- Anaheim, CA, USA

problem #108

Jul 282013

Fusion 6-cyl

  • 25,200 miles
As we were driving down a 3 lane freeway, the car just all of a sudden lost all response in the gas pedal and the wrench light on the dashboard came on. Luckily we were able to get to the side of the road and no one was behind us when the car became unresponsive. We restarted the car and everything seemed fine, but as we were almost home, it did the same thing again. After this time, we called the Ford roadside assistance to have it towed to the nearest dealership. The problem was reported to us as the throttle body and motor assembly.

- Bethel Park, PA, USA

problem #107

Jul 082013

Fusion

  • 38,000 miles
While driving on I-95 South approximately 65-70 mph in moderately heavy traffic, at exit 180, the car sounded like it dropped out of gear while accelerating. I was able to merge to the shoulder of the highway. The car continued coasting and the "wrench light" appeared. The car would not accelerate at all. When stopped, the car rattled and idled very hard and was shaking. The service engine light came on. I turned the car off and I waited a few minutes and cranked the car back and all was fine, wrench light and service engine light was off. This has happened 6 more times since July 8th 2013, yesterday it happened 4 times in the 1 hour, almost got slammed by two 18 wheeler trucks. This really should be a recall due to this type of situation can get people killed.

- Dillon, SC, USA

problem #106

Aug 012013

Fusion 6-cyl

  • 41,000 miles
While driving at highway speeds, my Ford Fusion accelerator became unresponsive. It was as if the car shifted into neutral. There was no shoulder and I was forced to come to a complete stop on the highway. After a brief internet search, it was apparent this is a very big problem for Ford Fusion and Ford has done nothing to fix the problem. The malfunctioning part was specifically the throttle body.

- Sherwood , AR, USA

problem #105

Jul 272013

Fusion 4-cyl

  • 65,000 miles
I was traveling down the road going 40mph when all of a sudden the car lost power and went into a limp mode I was getting no reaction from the gas pedal and had to pull off the road. At this time the wrench and service engine light came on when I turned the vehicle off and then back on it ran just fine and there were no lights. The next day it happened again 2 more times. The third day it happened 2 times just on the way to the mechanic 2 blocks away. They told me it was the throttle body box that needed to be replaced and that this is happening so much the part is actually on back order and would not be available for 3 weeks. Very upset and want this issue addressed by Ford. They need to stand behind their product and if there is an issue take responsibility and just get it fixed before someone gets hurt when there traveling down the road and their vehicle suddenly loses power.

- Tempe, AZ, USA

problem #104

Jul 272013

Fusion 6-cyl

  • 41,000 miles
While driving at a highway speed of 65 mph, vehicle suddenly lost all ability to accelerate and the wrench light on the dash became illuminated. Driver was in outer fast lane of the interstate and had to proceed to change several lanes with no acceleration in order to remove the vehicle from the highway as quickly as possible. When the vehicle came to a complete stop, the engine rpms started to rev up and down continuously.

- Chesapeake, VA, USA

problem #103

Jul 252013

Fusion 4-cyl

  • 29,900 miles
Driving on the interstate when the wrench light came on and the engine stalled. Had to coast the car over to the roadside. Car was running very rough. Turned car off and restarted. Car idled normally. Drove about 1 mile and the car repeated the same problem. Problem occurred 4 times until I got off the interstate. Was able to drive the car to a safe place at about 30 miles an hour. Making arrangements to take car into dealer. Very dangerous situation as I was on a high speed interstate and could have been hit by oncoming traffic.

- Cincinnati, OH, USA

problem #102

Dec 292012

Fusion 4-cyl

  • 38,000 miles
As I was driving down a crowded highway the vehicle lost power and refused to accelerate. It was later determined that the throttle body had malfunctioned.

- Corpus Christi, TX, USA

problem #101

Jul 202013

Fusion

  • 33,000 miles
I was entering the freeway on ramp at approximately 25-30 mph when the car suddenly started stalling. The wrench-shaped warning light came on and I could not accelerate even though I attempted to step on the gas pedal. The car started jerking, shaking, and slowed down significantly to about 10/15 mph. The car behind me almost hit me as well because I couldn't control the car's speed any longer. Luckily, I was able to maneuver the car to the right-hand shoulder. However, this is an extremely dangerous car to be driving and there really shouldn't be any severe problems such as this because we just bought this car less than 3 years ago! I don't know what's wrong with the transmission. Looking back on it, I also do not understand why this occurs while shifting between the 2nd and 3rd gears. I have also observed extremely high rpms at lower speeds. I hope the government will ask Ford for a recall because I don't want anyone else to end up in this type of dangerous situation that could potentially kill someone. Definitely a transmission problem. Took this to the dealer, who told me it was a throttle body problem and they are still working to fix it. Granted, I don't drive like a grandma. However, if I pay 25K for a car, I expect its transmission to last me longer than 3 years.

- Torrance, CA, USA

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