Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,181 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion drivetrain problems

drivetrain problem

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2011 Ford Fusion Owner Comments (Page 8 of 11)

« Read the previous 20 complaints

problem #77

Jun 162013

Fusion 6-cyl

  • 39,000 miles


While going 75 mph in the fast lane of a 4-lane highway Sunday afternoon, the car shifted hard, the wrench light came on, and the car would not accelerate. As the car slowed, it began lurching back and forth. We were able to pull off the road into a parking lot and the car continued to lurch after it was put in park. I turned car off and then back on. The starter turned over several times before the care started back up, but car made it the final 25 miles home without incident. Same manifestation of the issue Tuesday evening on the way home from work going about 25 mph in traffic. Same recovery. On my way to an offsite work meeting on Thursday I was going ~45 mph when the failure occurred. When I returned from the meeting 45 minutes later, the car had the same issue at ~50 mph. The dealership says the throttle body needs to be replaced, but that there are none available in the usa right now and that there is a 3-4 week back order. Though they seem to be replacing a lot of throttle bodies, Ford contends that this is not a problem.

- Friendswood, TX, USA

problem #76

Jun 212013

Fusion 6-cyl

  • 58,000 miles
I was driving the vehicle on a four lane highway at a speed of 55 mph. The wrench (mechanical) warning light illuminated and the engine rpms dropped. I steered the vehicle to the shoulder of the road. The vehicle would not accelerate when the accelerator pedal was depressed. I parked the vehicle and turned the engine off. I restarted the car and the wrench warning light no longer illuminated. The vehicle accelerated when the accelerator pedal was depressed. The engine rpms increased and decreased while the vehicle was at idle. I have dropped off the vehicle to the Ford dealership to get the problem diagnosed. I had another issue on or about 16 May 2013. I was driving the vehicle on a four lane road in heavy traffic at a speed of 45 mph. I was accelerating the vehicle up hill. The rpms on the engine surged and the vehicle accelerated to about 65 mph. The vehicle speed continued to increase. I quickly removed my foot from the accelerator. The rpms did not decrease when I removed my foot from the accelerator. I had to brake with my left foot and tap on the accelerator pedal with my right foot in order to get the accelerator unstuck. I almost rear ended the vehicle in front of my vehicle and was lucky I was able to get the accelerator unstuck before I reached a red light and would not been able to stop the vehicle. I did not take the vehicle to the dealership, because the vehicle seemed to drive fine without further instances until today.

- Hope Mills, NC, USA

problem #75

May 092013


  • 29,300 miles
My wife in busy traffic at rush hour felt her car begin to shake badly, then lose power, she coasted to the side of the road nearly being hit by passing traffic. At the time the wrench light came on, we brought the vehicle to Ford on May 10th, picked it up on June 10th, on June 11th the same problem... this car is again at Ford dealership with what is being called a throttle body issue. We were scheduled to travel over 900 miles each way at the end of this month and have chosen an alternative. We're not even sure that we'll have our vehicle back. This is a very scary situation, in researching I'm finding many complaints for this same issue and it doesn't appear close to having a solution.

- Shreveport, LA, USA

problem #74

Apr 152013


  • miles


The contact owns a 2011 Ford Fusion. The contact stated the vehicle stalled without warning and the wrench light illuminated on the instrument panel when the failure occurred. The vehicle was taken to the dealer who determined there could be a problem with the throttle body. The throttle body was cleaned and the failure occurred within two weeks. The vehicle was taken back to the dealer, but the vehicle was not repaired. The VIN was not available. The failure mileage was unknown. The current mileage was 15,797.

- Arnold , MO, USA

problem #73

Jun 122013


  • 34,100 miles
As I was driving down the road at 55 mph, with cruise control on, my car suddenly lost its ability to accelerate. I pushed the gas pedal and nothing would happen. As I slowed down on the side of the road the car began to shake. I turned the car off and started it back up and it ran fine for about 5 miles and did the same thing. After seeing all the complaints regarding the same thing, this car needs to be recalled!

- St Stephen, MN, USA

problem #72

Jun 052013

Fusion 6-cyl

  • 49,250 miles
Driving on highway, left lane at 72 mph, car made a clunking noise and shuddered, instantly lost ability to accelerate engine, tach dropped to 720 RPM, transmission acted as if it was in neutral. Pulled off highway to shoulder. Engine continued to run, but no response from accelerator.

- Overland Park, KS, USA

problem #71

Nov 082012

Fusion 4-cyl

  • 54,000 miles


While driving on the freeway, the engine stalled. A wrench symbol came on the dashboard. The car started lurching forward and was nearly hit by two other vehicles from the rear. I was able to stop. I turned off the engine and after a few tries, the car started up again. This has occurred at least another 20 times since then. I've spoken with Ford over the phone repeatedly and explained that there are numerous web sites discussing this as a throttle body problem. But Ford refuses to acknowledge the problem and have told me that they're not even sure if it would be covered under the power train warranty.

- Glendale, CA, USA

problem #70

May 212013

Fusion 6-cyl

  • 40,500 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 75 mph, the vehicle would not accelerate when depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer where the failure was unable to be replicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 40,500.

- Gordon , KY, USA

problem #69

Jun 032013


  • 42,666 miles
I was driving home from work when my car started to slow down and wouldn't speed up after applying the gas pedal. Then it started to lurch, or jerk forward, and the 'wrench' indicator light came on. I was able to pull over and apply the brakes, which worked but were grinding. I left the engine running while waiting for a tow truck, for fear of not being able to get the engine started again. The problem was a bad/faulty throttle, which was repaired. I have seen similar complaints on the NHTSA website and, due to the dangerous nature of these incidents, I urge a recall be issued for all applicable vehicles.

- Dunkirk, MD, USA

problem #68

Jun 052013


  • 42,600 miles
Vehicle loses all power while driving. Wrench light appeared the first 7 times, but after turning the vehicle off and restarting, it goes away and car drives like normal. Today while driving it happened at around 60mph. Both the wrench light and check engine light came on and after a restart the check engine light stays on. Vehicle barely limped the rest of the 5 miles to my house. This has happened at high speeds on the freeway as well nearly causing multiple accidents. Currently waiting on dealership to come back with a quote to replace the throttle body. Ford needs to issue a recall notice and warranty the cost of the replacement before someone gets killed due to this issue. They are just weighing the cost of a lawsuit due to fatality vs. The cost of warranting the malfunctioning part. Paying a few million to a family is cheaper than paying to fix ~725,000 vehicles. Work with the throttle body supplier, get your qa/qc under control, and fix the issue guys. ## VIN failed ##

- Spring, TX, USA

problem #67

Feb 072013

Fusion 6-cyl

  • 38,281 miles


On the morning of February 7th 2013, I noticed the vehicle's acceleration and deceleration was ridged and jumpy. Prior to this problem, the vehicle has shut off randomly approximately three times while in drive and in motion. This prompted me to bring the vehicle in for maintenance at a Ford dealer auto center. They determined the power takeoff unit and drive shaft were faulty, replaced both parts and returned the vehicle to me on February 15th 2013. On March 18th 2013, the vehicle shut off again while driving at highway speeds on a busy road, forcing me to navigate cautiously to a shoulder. The engine light and wrench light were illuminated this time. I shut the vehicle off, waited 5 minutes, and restarted. The engine light remained on and the vehicle was drivable. I quickly returned the vehicle to the previous Ford auto center, in which they discovered the throttle body was faulty. They replaced the throttle body and returned the car to me on March 21st 2013. On March 22nd 2013, the engine cover fell off while the car was in motion, I immediately returned vehicle to the previous Ford auto center, they replaced with new engine cover. As of today, the vehicle is again showing hesitation at acceleration and deceleration, RPM dash meter needle bounces plus minus 500rpms during acceleration and deceleration. Breaking is not smooth or instant, the vehicle tends to jump during breaking. At coasting speeds, the vehicle also jumps. These are similar problems that occurred prior to the vehicle spontaneously shutting off. This problem is alarming and an extreme safety hazard to yourself and others around you, notably at high highway speeds. Ford has been presented with the issue and has claimed that the issues are all unrelated, even though the vehicle shuts off each time. I am concerned for my safety and the safety of others driving this model, 2011 Ford Fusion sel AWD.

- Gainesville, VA, USA

problem #66

Jun 032013

Fusion 6-cyl

  • 44,496 miles
I was driving 30mph down a busy street, with back-to-back traffic, when the car jolted forwarded at which time the wrench light became illuminated on the dashboard, the car immediately started bucking (going forward and backward) and I lost all control of the accelerator. The car immediately slowed to a crawl while continuing to "buck." This incident forced everyone behind me to slam on their breaks and I was nearly hit from behind. I was able to maneuver the car to the side of the road safely. My children were in the car and had I been going any faster, they may have suffered from whiplash when the car jolted forward, started bucking and slowed to a crawl simultaneously or this incident could have lead to a several car pile up since this happened during the busiest time of day. A tow truck was dispatched and towed the car to the nearest dealer. The dealer advised that the throttle body motor failed and when it did, the throttle was forced shut (error code: P2112).

- Rome, NY, USA

problem #65

May 062013

Fusion 4-cyl

  • 24,000 miles
After it sits for a day 1st and second gear slip but after it warms up its fine and the transmission fluid is black.

- Mantua, NJ, USA

problem #64

Jan 312013

Fusion 6-cyl

  • 24,238 miles
While driving my car lost power. I was not able to accelerate. I stopped the car, turned it off and turned it back on again. I was able to continue driving. Took the car into the car dealer for investigation. They did not find a problem. On 5/8/2013 I was driving down the highway at a speed of 73 mph, all of a sudden my car lost power and started jerking again. I was not able to accelerate. I pulled over, turned the car off and turned it back on and was able to drive the car home. The next day I took it to the dealer and they said the throttle body was sticking. They cleaned it and said if it happens again it would have to be replaced. On 5/31/2013 I was driving down the highway at a speed of 70 mph. My car lost power again and starting jerking. I turned the car off for about 1 minute, turned it back on and was able to drive home.

- Dexter, MI, USA

problem #63

May 302013


  • 71,296 miles
I was driving home from school (this has happened before, just not as bad) and my car stopped responding. The wrench light came on and the check engine light came on. I was on a really busy road, so I had to pray that I would not get hit. I turned off the car, and tried to restart it, but it did not want to restart. I sat for a few seconds and was finally able to get it restarted. This happened numerous (probably 6-8 times) on my 12 mile trip home. I took it to the shop this morning and found out it is the throttle body. I just looked it up online and have found out this is a common issue, and that the dealerships (when the car is under warranty) act like they don't know what it wrong. This is not right. There needs to be a recall! I don't have a warranty now, and I took my car to the dealership before the warranty was up and they said there was nothing wrong with it multiple times!!!!

- Columbia, SC, USA

problem #62

May 242013


  • 49,600 miles
When driving at 65 mph after approximately 15 miles, the car stalled and wrench light appeared on dashboard. I was able to pull onto the side of highway and turned off the car. Restarted the car and continued driving. While approaching intersection at 25 mph the same issue occurred. Took to the dealer and paid $114 for a diagnostic test only to find out that the car wasn't spitting out any codes. Dealer drive it on three separate occasions and could not replicate the problem. Same problem is happening with Fusion car owners and the throttle body is fixing the problem. Ford needs to issue a recall to correct this problem before it results in accidents or deaths.

- Easton, CT, USA

problem #61

May 092013

Fusion 4-cyl

  • 45,000 miles
On May 9, after exiting the interstate and coming off the ramp onto another highway, my car had no power when I went to accelerate. I managed to get to the side of the road. When I placed the car in park, it began to jerk. I cut it off and sat there for a minute. I started the car again and it didn't jerk anymore, so I decided to try and drive home. Luckily, I did make it home (only had @3 miles to go). When the car was started the next day and while it was sitting in the driveway, the rpms would go up and then down and the car cut off. When I was taking it to the dealer for repair, it would surge while sitting at a stop light. Had the car repaired. Invoice says the throttle body was replaced. This is apparently an issue with this model car and Ford should be made to fix this problem. It's definitely a safety issue!

- Sutherland, VA, USA

problem #60

May 112013


  • 60,000 miles
Driving 70 mph on road heading home, car stalled/no power, gauges died, was in right lane and able to pull off to right shoulder without getting rear ended. Once stopped, put car in park and turned off key. Wrench light also showed in dash before turned off. Sat for a few minutes with car off, then restarted car. No lights in dash when restarted, so put car in drive and took off down the road. As I accelerated, car stalled/lost power again, gauges died, dash lights of engine and wrench appeared this time, steered to right shoulder and again was able to get off without being rear ended. Turned key off again. Sat for awhile. Started car again, engine and wrench light were on in dash, pulled out onto the road again, driving slowly. Turned car around and headed to repair facility. Drove slowly without going above 50 mph, lights stayed on in dash and made to repair facility that was about 3 or 4 miles away, driving slowly, not the usual speed limit for the road. Repair facility read the code which came up throttle body and suggested contacting the Ford dealer. Waiting for return call from Ford service manager at this time. Found investigation opened by NHTSA in March of this year regarding faulty circuit board for the throttle body.

- Sandia, TX, USA

problem #59

May 132013

Fusion 6-cyl

  • 103,000 miles
I was on the expressway with the cruise set at 72. The car itself shut off the cruise and began immediately de-accelerating. Pressing the gas pedal had no effect - the engine remained in idle. The wrench bar indicator lit up. I pulled off the side (huge potential safety issue had there been traffic around) and shut the car down in neutral. Restarted - same issue - would not accelerate - it was as if the throttle was disconnected. I put the car in park, shut down, waited 2 minutes, and restarted. All functioned normally. Ran the vehicle health report test and no indication was made of an electrical issue..

- Allenton, MI, USA

problem #58

May 082013

Fusion 6-cyl

  • 41,123 miles
I was stopped at a light and when the light changed the car got up to around 15mph when the car stalled. I then put the car in park and was able to restart it. It ran fine for a few days and then there was another incident. I was at another stoplight and made a right hand turn. The car stalled again and was able to be restarted after placing the gear in park.

- Riviera Beach, FL, USA

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