CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
4 / 71
Injuries / Deaths:
6 / 0
Average Mileage:
72,755 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car idles roughly, and has stalled while driving. It has no outstanding recalls, and still happened. A few months ago it was happening, and on my way to a repair shop, overheated, and did over $700 worth of damage. Now, a few months later, it's got a rough idle and stalled on me yesterday as well. I was slowing down to take an exit, but took the exit with no power. Restarted the car and was able to drive it home.
The contact owns a 2013 Ford Fusion. The contact stated while driving at approximately 60 mph, the check engine warning light illuminated. The vehicle was taken to tom wood Ford located at (3130 E 96th St, indianapolis, in 46240) where the vehicle was diagnosed. The contact was informed that there was a misfire on cylinder number 3. the repair was still pending. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 80,000.
Check engine light came on and car gave me warning that coolant system was overheating, then car started to auto slow down until a complete stop on a public roadway. Check engine code came back for cylinder misfire. Had spark plugs and coil changed by mechanic, as well as refilled engine coolant. Next day, turn car on and white smoke billows out of exhaust and engine shudders, then dies, leading me to believe there is a coolant leak in the cylinders. Took it back to mechanic and they said they could not find an exterior coolant leak after running tests. Next day, coolant level drops below minimum after being full the day before. After doing research, there is likely an interior engine coolant leak.
After not being started for a while, car will start to shudder, then will completely shut off. When you restart the car it works. It only works until you get to your destination and let it sit for 15-20 mins and then you try to start it again and it does the same thing. Car would die when car is staionary and while in motion. I had battery checked and it is good. Had fuel pressure sensor on the rail changed and it is still doing the same thing. I searched online and there have been many complaints of the 2013 Ford Fusion having the same problem.
- Evansville, IN, USA
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The contact owns a 2013 Ford Fusion. The contact stated that while driving at 10 to 15 mph the RPM dropped and the vehicle stalled. The contact was able to put the vehicle in park and restart the vehicle. The contact also stated that the vehicle hesitated to start after refueling. The vehicle was taken to an independent mechanic to be diagnosed but was not repaired. The VIN was not included in NHTSA campaign number: 16V621000 (fuel system, gasoline). The manufacturer was informed of the failure. The approximate failure mileage was 100,000.
For about a month now my coolant has been dropping in the reservoir about every 2 weeks. I had the oil changed today and asked the dealership to check and see what the problem is. They informed me it was leaking around the thermostat housing. This is in direct relation to the recalls but of course they say mine is not part of the recall. I wonder what Ford will think if it catches fire and I'm injured and my children sue them! please help I'm on disability and can't afford the $450 the dealer wants to fix it.
The contact owns a 2013 Ford Fusion. The contact stated that while the driver was driving 40 mph, there was an odor of burning wires that was emitted through the vehicle vent. The driver coasted to the side of the road, pop the vehicle hood and noticed smoke and flame was coming from the engine compartment. A person came and extinguished the fire. The fire department also extinguished the fire and file a report. There was no warning lights illuminated. The vehicle was towed tow yard and then to an independent mechanic and was diagnosed and informed the contact that the water pump, the heads crack due to the extreme heat that spill out oil which cause the fire. The water pump the pulley and heads needed to be replaced. The vehicle was not repaired and was not taken to a dealer. Manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall and did not assist. The failure mileage was approximately 90,000.
The contact owns a 2013 Ford Fusion. The contact stated that while driving approximately 15 mph, the check engine warning indicator flashed intermittently, then the vehicle vibrated abnormally and stalled. The vehicle was taken to Ford Lincoln queens service, 92-12 173rd St, jamaica, jamaica, NY 11435, where it was determined that the engine needed to be replaced. The failure was caused by coolant leaking in to the engine which caused the engine block to fracture. The contact also mentioned that the vehicle was previously repaired by the same dealer Ford Lincoln queens service, 92-12 173rd St, jamaica, jamaica, NY 11435, under NHTSA campaign number: 17V209000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was taken to Ford of columbia (115 S james campbell blvd, columbia, tn 38401) where it was repaired per NHTSA campaign number: 17V209000 (engine and engine cooling). After the repair, the vehicle would randomly shut off while driving. The vehicle was taken back to the dealer who indicated that, due to the recall remedy, the engine would automatically shut off when overheating. The contact was also informed that due to the overheating, the engine cracked and needed to be replaced. The manufacturer was notified and provided case number: Cas-25222543, but no assistance was offered. The failure mileage was 146,000.
Car stalls at after stopping at red lights and some times after it been shut and restarted for no reason. The local Ford dealership has had it for 3-4 days and can't figure out what is going on. No codes are being giving from the car. And this has happened multiple times. This is my daughters car and this issue has almost caused her to be in an crash due to it stalling at an intersection!
The contact owns a 2013 Ford Fusion. While driving at low speeds and making turns, the vehicle stalled several times. There were no warning indicators illuminated. The vehicle was taken to roush Ford (5575 keim cir, columbus, oh 43228, (888) 380-0264), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 74,075.
The contact owns a 2013 Ford Fusion. While driving 65 mph on the highway, the engine shut off. The contact was able to glide the vehicle to the side of the road and activated the hazard lights. When the contact removed and re-attached the battery cable, the vehicle was finally able to restart. The manufacturer stated that the vehicle had too many miles to cover the repairs by warranty and there were no recalls. The dealer had not been contacted. The contact felt that the manufacturer was stonewalling after finding numerous online complaints. The failure mileage was 75,000.
While driving at 30 mph light came on that engine coolant is overtemperture. Had to shut down the car as I was loosing power. Contacted Ford and told them that exactly what is in the 2012 recall of the engine overheating is what happened to me. They said at this time there is nothing they can do.
This vehicle was brought to brondes Ford in maumee Ohio several times to report the coolant level dropping. Dealer could never find anything wrong. On 5/9/17 vehicle went in for an oil change and dealer marked coolant level was fine, did not add any. Brought vehicle back on 5/13/17 reporting coolant low. Back in 11/6/17 for low coolant. Dealer found nothing wrong and topped off. 2/9/18 - dealer performs recall 17S09 vehicle brought back again as coolant is dropping. - dealer finds small leak in O-ring and repairs. 11/24/19 - I open the hood to find the coolant bottle completely empty with no warning message, check engine light, nothing. This was the whole purpose of this recall to prevent overheating and fires which is shown as completely ineffective on this vehicle. I request intervention by NHTSA as the fix propsed by this recall is shown as not working. The consumer stated the dealer found that the low coolant and the check engine message were turned off. The were unaware of why or how the messages were turned off.
The engine stalled couple times under low speed in the parking lot. Happens each time after engines starts for 5 to 10 min. Stalls only under low speed. Have no recalls. Saw forums online that many people complaining about this issue when the vehicle hits around 5 years. One of them even got T boned in the parking lot. Went to dealership to troubleshoot many times. As it turns out, like all the people in online forum, the low fuel pressure sensor was faulty. Causing the engine computer to shut off the engine. Changed the throttle body before finding the low fuel sensor issue. Cost a lot of money to trouble shoot power train issue. Not covered under warranty. Very disappointed.
The contact owns a 2013 Ford Fusion. The contact stated that the vehicle overheated and was towed to fox Ford Lincoln (2501 N elston ave, Chicago, il 6047, (773) 687-7800). The vehicle was diagnosed, but the results were not disclosed. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V209000 (engine and engine cooling). The manufacturer was made aware of the failure and provided case number: Cas24812891. The failure mileage was approximately 120,000.
The contact owns a 2013 Ford Fusion. While driving approximately 35 mph, "add engine coolant" displayed on the instrument panel. The vehicle was driven to its destination and parked for eight hours. When the vehicle was restarted, "engine temperature, overheated" was displayed. The contact stopped on the side of the road, checked the reservoirs, and added coolant. The contact noticed that the vehicle was leaking coolant. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 89,000.
A D V E R T I S E M E N T S
- Annapolis, MD, USA