This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 15 MPH, there was dark smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant leaking into the engine block. The contact stated believed that the vehicle was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 132,000.
I currently have a 2016 Ford Fusion SE with the 1.5L engine. Upon starting the car, the check engine light came on and idled roughly. After scanning the codes for the check engine light, it was determined that it was experiencing a cylinder 3 misfire. I took the car to the dealership and upon repair, they uncovered there was a coolant intrusion coming from the engine and either a "band-aid fix" was needed for $3,500 dollars or a full engine replacement for $8000+ dollars was needed. The dealership confirmed that they have seen this being a known issue for this type of vehicle/engine but there was no relief for the repair. After moving forward with the $3,500 repair to replace the head gasket, it was determined that even then the car was inoperable, and I was left without a vehicle and a bill to pay.
The 2.0 liter Ecoboost engine developed a cracked block at the seven year, 94,000 mile point. The cracked block leaked coolant into the number 2 cylinder thereby causing the check engine light to illuminate. The cracked block necessitated a full engine replacement. The cracked block could have caused a catastrophic engine failure while in operation, putting the driver and other drivers on the road at risk. Research indicates this is a known problem with this engine.
Engine started running very rough, hesitating and surging. OBD-2 computer codes indicate cylinder misfires. Engine is very hard to start. Coolant level is rapidly dropping, and engine overheating frequently. White smoke seen from exhaust. Acceleration is very slow and merging into moving traffic is difficult and dangerous. Reading that engine fires have been reported. Refer to Ford Technical Service Bulletin 22-2229 regarding coolant intrusion into cylinders. Took to local repair shop and they diagnosed leaking coolant reservoir and failed fuel injector. These were replaced at a cost of $2,000. See uploaded invoice.
- Houston, TX, USA
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The contact owns a 2016 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled. The driver was able to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the throttle. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who replaced the coil valve, but the failure recurred. The vehicle was taken to the local dealer, where it was diagnosed that the module needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 65,550.
Car was having difficulty starting and occasionally overheating. Check engine light came on and read that 1st ignition coil and spark plug needed to be replaced. The repair was done and the problem persisted. Car continued to overheat and lost coolant rapidly. Brought the car back to the shop and was told that the coolant was emptying into the engine and the engine needed to be replaced.
Coolant leak into engine causing over heating 24/7, damaging and leaking into combustion chamber, spark plugs had to be replaced, engine needs another replacement after I had replaced it the first week I got it with the vehicle-??s warranty, engine is at risk for engine fire and failure. Transmission shifter cable replacement, became detached and damaged, car was stuck in reverse twice and had to be towed to mechanic. Current Recall on breaks because of possible fluid leak for ford fusions, at risk for crash. Engine currently is shakey when you first start it up.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day there was white smoke coming from the exhaust. The contact stated that the vehicle was taken to an independent mechanic. The contact stated the independent mechanic replaced the spark plugs and replaced the number two fuel injector. The failure reoccurred. The vehicle was taken back to the independent mechanic. The vehicle was then diagnosed with fuel intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
I was driving to this morning and the check engine light started blinking and the car started to shake i looked it up and it said the engine was misfiring and what not. But it would shake when idling and driving. I had a loss of power and had to pull of the highway to avoid danger.
one day my car randomly showed a sign that my engine was over heating. So I pulled over and was able to Uber to an auto part get more coolant for the car. Since that day forward I had to replenish the coolant at least every two weeks when I went to get a diagnostic they told me I had an internal coolant leak and that I was going to need a new engine and then also my head gasket was blown. I only had the car for a little under two years. As I did reasearch I realized this is a major problem among ford fusions and other ford cars in general. I believe ford knows all about this issue and the engine design being faulty.
Vehicle stalled multiple times at traffic lights in heavy traffic. Took vehicle to dealership and was told that engine coolant is leaking into the engine and the entire engine would have to be replaced at a cost of over $10,000. Called Ford Customer Service and was told that even though it's a known problem which is being reported by many customers they will not replace the engine or help with the cost.
The engine failed ( I was told by Lithia Springs Ford Dealership that coolant was leaking into the engine and now I have to replaced the whole engine). The guy "Richard" at the dealership immediately pointed out that coolant could be leaking into the engine when I told him that fluid was found on one of the spark plugs. He said that Ford Fusion with the size engine 1.5 have been having this problem alot. It is available for inspection. My safety and the safety of every other vehicle on the road was put at risk as I was driving and then my check engine light started blinking. My vehicle started vibrating hard and fast causing me to impede the flow of traffic on the interstate and almost get rear ended why driving in the far left lane (the fast lane). I immediately got off the interstate and slowly drove 5 mph to a Autozone and had the scanner check the vehicle. The code P0302 came up with fuel injectors and misfire in cylinder 2. The vehicle was towed to the dealership a few days later because it was not driveable. The dealership called me and confirmed the cylinder 2 was misfiring and it was due to coolant leaking into the engine. The vehicle was only inspected by Lithia Spring Ford Dealership. There was no warning lights, the engine went immediately to blinking and the engine started vibrating hard. This incident happened on Sunday 9/3/2023.
TSB 19-2172 Check Engine light lit due to a rough startup condition. ODB codes indicated the vehicle had a misfire of cylinder three. Replaced 4 spark plugs and the 3rd cylinder coil pack. 2 days later the car began to overheat to low coolant levels. "Engine Coolant Over Temperature" Added 3/4 gal of coolant and took to dealership. Dealership confirmed engine was compromised due to coolant intrusion after performing the pressure test.
I have a 2016 Ford Fusion SE Ecoboost wth 1.5 engine. In December 2021, while driving a block from my home, the engine overheated and I pulled over to find no coolant. There has been no coolant leaking under my car. Coolant was added that day, but has continually needed to be refilled. My check engine light had been coming on stating the sensor 2 ignition cable was bad, but we had replaced it along with spark plugs, but it kept coming up as a bad sensor and we confirmed it wasn't a defect part, it always showed sensor 2 as the problem. I took the car to my mechanic in June 2023 and he found that the fuel injector under that sensor wasn't being fed fuel continually, but skipping. He replaced the fuel injector and discovered the coolant leak was in the engine. I paid for a new gasket, then he discovered the coolant freeze plug was cracked, so ordered a new one from Ford. After being told the part is still on back order for over 8 weeks, I called my local Ford dealership and was informed they aren't making the coolant freeze plug for the 2016 Ford Fusion Ecoboost 1.5 at this time due to quality issues. I then called Ford manufacturing and was told they had those plugs, so they sent one to my mechanic. He currently is attempting to install it but says it appears it will just create the same problem. I am reading online countless individuals with Ford vehicles from 2013 to 2019 with Ecoboost engines having a problem with coolant leaking into the engine, causing car fires and numerous dangerous issues. I have not had use of my car for 10 weeks and if this plug goes in place, I will be afraid to drive it as I'm reading about cars catching fire. All these vehicles need recalled and Ford Motor Company needs to fix these engines or provide us with safe vehicles. I am disabled and cannot afford another car and am still paying for this 2016 Fusion. I've spent a lot on rental cars and ride shares to my appointments and am basically home bound because of this.
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the check engine and the power train warning lights illuminated, and the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic. The independent mechanic determined that there was coolant intrusion into the engine, causing a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 71,000.
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 25-28 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who determined that coolant was leaking into the engine. The dealer diagnosed that the engine needed to be replaced due to a misfire in cylinder #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 60,000.
The coolant warning system came on, I added coolant. Several weeks later the car began white smoking from exhaust. I towed it to a mechanic. He informed me the head gasket had blown. He began to repair, and found the block was cracked. I did not repair the vehicle and it was towed to my home.
The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. Additionally, there was coolant leaking into the engine. The check engine warning light was illuminated. The vehicle was diagnosed and confirmed the coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty. The failure mileage was approximately 50,000.
A D V E R T I S E M E N T S
- San Diego, CA, USA