This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car body structure was broken into two pieces, and it is not operable. The passenger front side strut tower on my 2001 Pathfinder was completely rusted through. The strut tower was disconnected from the body due to the rust. When the tower finally let go, the steering was affected causing issues steering the vehicle. The problem was not only on the passenger side. There is a significant amount of rust on the driver side under carriage of the vehicle as well as the rest of the frame body structure. It caused also damage to the suspension components. Before my car got broken, I heard a noise from its right side and I was driving it on the highway, for a second I lost the ability to steel my car, but I kept it steady until I could get the next exit. I could have suffered a fatal accident that day. There is a recall for frame/body structure corrosion for this model 2001 Pathfinder registered in New Jersey. As soon I was aware about it, I called to Nissan Consumer Affairs to explain my situation. One of the Nissan repress. Advised me to take my car to the dealership in avenel NJ. My car was not drivable, so I called to the towing truck to pick and drop it off to the dealership on Dec 26, 2013. Since then, I have not had a response from Nissan to help me with my situation. Each time I spoke to a representative, they said that my case is still in process, and I need to wait for a decision. I can not believe it, I have been in a dangerous situation driven my car in that matter. I need a car to go to work for my livelihood and also to take my children to their school. I cannot afford to pay for a car rental. And after all of these, Nissan does not have any sense of cooperation. I requested them to help me with a provisional car to keep my life style on, but they denied it. I need help from the government NHTSA to make Nissan take care about this recall.
The front right suspension coil on my 2001 Nissan Pathfinder failed and broke into two pieces. The widest section of coil shifted off the strut spring perch and came into contact with the nearby tire sidewall causing tire wear which could lead to failure. The ride height also fell as a result of the breakage. The failure occurred during normal Suburban driving. The vehicle is not subjected to extreme operating conditions and the struts were replaced approximately 10,000 miles prior to coil spring failure.
The contact owns a 2001 Nissan Pathfinder. The contact stated that while traveling various speeds, she heard a strange noise and the vehicle failed to respond to the steering wheel. The vehicle was taken to the dealer where it was found that the strut housing had failed. The contact also mentioned that the vehicle was previously repaired under NHTSA campaign number 11V244000 (steering, suspension). The manufacturer was contacted about the failure. The failure mileage was approximately 82,000.
Vehicle has spent its life in upstate New York ware weather conditions wet and roads are salted I washed under carriage regularly to prevent corrosion but after winter the vehicles front support bracket connected to the frame that holds the front axle and lower control arm to the frame separated from the frame causing the front wheel to separate as well I was very lucky I noticed the noise and did not take drive it at any speed because the result would have been catastrophic I feel that it is a flaw in the design and that a recall should mandatory for Nissan.
Traveling down the highway - hit a swoop in the road and the vehicle starting rocking back and forth like a boat in the water. It felt like it was going to roll over until I had to put on brakes going 65 miles per hour. Now can only maintain a highway speed of 50 mph in order not to experience this rocking back and forth.
- Dunwoody, GA, USA
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The contact owns a 2001 Nissan Pathfinder. The contact stated that when the vehicle traveled over a road bump or uneven road surface, the rear of the vehicle would shake uncontrollably. The contact researched online and found that the failure could have involved the sway bars. The contact spoke with the manufacturer and was told to take the vehicle to the dealer for inspection. The vehicle was not repaired. The failure mileage was 134,000 and the current mileage was 144,000.
The contact owns a 2001 Nissan Pathfinder. The contact stated that the vehicle was taken to an authorized dealer for an unrelated problem when they informed him that there were numerous holes in the strut housing. The vehicle was previously repaired under NHTSA campaign id number 11V244000 (steering, suspension). The vehicle was not further repaired. The manufacturer was notified of the defect. The approximate failure mileage was 90,000. Updated 04/30/13 the consumer stated he took the vehicle to the dealer, after receiving a recall notice. The dealer asked for two days to repair the vehicle. However they returned the vehicle two hours later. They stated the consumer should not have any problems with the strut tower. Five months later, the consumer noticed damage to the driver's side front strut tower. The vehicle was taken to the dealer again, where they stated they could perform a second recall, but the consumer would have to contact Nissan to receive permission. After having the vehicle for two weeks, the consumer received a call from Nissan customer affairs, stating they were not going to perform a second recall and cover the cost of the repair. They did not give the consumer an explanation. When the consumer returned to pick up his vehicle, he was informed, it was not safe to drive. Updated 06/06/13
Driver reported rubbing, grinding noise in passenger front end when turning vehicle at speeds over 40 mph. Vehicle taken for repair. Specialist reported major corrosion under entire front end of vehicle. Bracket/mount for passenger side lower control arm 60% erroded. Major seperation at weld point in unibody/frame just behind front passenger side tire. Taken to authorised Nissan dealership. Dealership identified major corrosion on both front strut towers. Both front strut towers repaired iaw recall ntb11-064 R1107 frame damage/corrosion not repaired. Nissan dealership did confirm damage but stated that recall ntb11-064 R1107 does not address/include corrosion damage to frame. Initial repair specialist advised not operating vehicle due imminent failure causing loss of vehicle control. Will contact Nissan usa.
I was driving my 2001 Nissan Pathfinder on a bumpy road and hit a pothole, the right strut punched through the strut tower and I could no longer control the vehicle. I then had it towed to my local shop and found out the whole of both strut towers were corroded beyond belief. I had one repaired after I reported it to my insurance company who then charged me a point on my license for the accident. I then traded the vehicle in order to avoid paying through the nose for the other strut tower repair, I then find out Nissan did a recall on the problem. Now they refuse to pick up the phone. They even gave me a bogus E-mail account to send the paper work for the reimbursement. I feel they at least owe me the amount for the repairs and the surcharge I am still paying.
The contact owns a 2001 Nissan Pathfinder. The contact was driving approximately 30 mph and heard a clicking noise from the front end of the vehicle. In addition, there was difficulty turning the steering wheel and a reduction in the engine power. The vehicle was taken to an authorized dealer where the vehicle was repaired under NHTSA campaign id number: 11V244000 (suspension:front). The remedy consisted of the replacement of the reinforcement plate due to excessive corrosion. The failure continued after the repair was performed. The dealer stated the vehicle was unsafe to drive. The manufacturer was notified of the problem. The failure mileage was unavailable.
I recently replaced the suspension on my 2001 Nissan Pathfinder. I see now that the Pathfinders have been recalled in the northern states for that problem. I called Nissan and they are telling me that my car is not on the list as I did not purchase it up North. I have driven it to charlottesville, va frequently as my daughter attended school up there. I cost me approximately $700. For this repair. I was driving on the interstate for work and could not keep the car on the road as it fishtailed all over. I immediately took it to the shop and was advised my suspension had to be replaced due to rust.
The driver side strut tower on my 2001 Pathfinder completely rusted through. The strut tower was disconnected from the body due to the rust. When the tower finally let go, the steering was affected causing issues steering the vehicle. The problem was only on the driver side. There is a significant amount of rust on the driver side under carriage of the vehicle, whereas the passenger side is not as bad. The disconnection of the tower caused damage to the front end suspension components.
The contact owns a 2001 Nissan Pathfinder. While driving approximately 20 mph, the contact was making a sharp right onto a freeway when he could not control the steering. The contact was able to pull over to the side of the road where the vehicle came in contact with the side rail of the emergency lane causing scratches on the front bumper. The vehicle was towed to a dealer where the technicians stated the driver side strut tower was corroded and broke the steering column. The technicians replaced the strut tower, the ABS brakes sensor and the steering column. The approximate failure mileage was 160,000. Updated 03/03/11 the strut tower separated from the unibody frame because of rust on the bottom/ the steering shaft snapped when the strut tower pushed inside the engine compartment. Updated 09/01/11
The contact owns a 2001 Nissan Pathfinder. The contact stated that the power steering seemed to grind. The vehicle was taken to a mechanic who stated that the strut tower separated and was leaning against the steering column. The vehicle was towed to an authorized dealer and the dealer offered to repair it at the contact's expense. The contact called the manufacturer who offered no assistance as the vehicle was no longer under warranty. The vehicle had not been repaired. The current and failure mileages were approximately 90,000.
The contact owns a 2001 Nissan Pathfinder. While driving approximately 15 mph and trying to turn the steering wheel to the right he experienced heavy resistance. He was able to successfully turn the vehicle to the right but the steering wheel was very stiff. The vehicle was taken to an independent repair shop on four different occasions where they were unable to diagnose the failure. The failure continued to recur intermittently so the vehicle was taken to another independent repair shop where he was informed the strut tower was separated from the frame of the vehicle. The vehicle had not been repaired. The failure and current mileages were 135,000.
I noticed a little pull in the steering wheel when taking a turn, so I stopped in to the Nissan dealership an was advised that the shock tower has failed. This is a problem that Nissan has know about an has done nothing about it. I did contact Nissan and they said they would pay $1100. Towards the repair, which was $2100, I tailed them this is a safety defect and should have been recalled. Lucky for me an other people I wasn't driving on a highway an had this fail completely. The wheel would have fallen off an have lost control of the vehicle. They know there is a problem and have decided not to take action. I have argued with Nissan, they do know there is a problem, otherwise why would they be willing to pay without lots of questions. I have had this vehicle since 2001 and have done all the oil changes, brakes, tires, it is in great shape, an this failed because of a problem in workmanship. You can find many people that own this vehicle and have had this problem, they need to do something before someone really gets hurt or killed with a shock tower failure.
Broken left front coil springs had been replaced. The consumer noticed a slight metallic sound when driving the vehicle. The drivers side coil spring had sheared off at the base but was still resting on the pad.
A D V E R T I S E M E N T S
- Edison, NJ, USA