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2019 Subaru Crosstrek
670 Technical Service Bulletins (TSBs)
TSB List for the 2019 Subaru Crosstrek
Technical Service Bulletins (TSBs) for the 2019 Crosstrek are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #12-321-21R
This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated. Read More »
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TSB #12-236-23
This bulletin announces the design change made to the leather wrapped steering wheels. Read More »
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TSB #WUC-88R
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
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TSB #WUC-88R
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
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TSB #WUC-88
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
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TSB #WUC-88R
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
STEERING:ELECTRIC POWER ASSIST SYSTEM
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TSB #WUC-88
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
SUSPENSION
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TSB #05-62-18R
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »
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TSB #5-88-21R
This bulletin announces a design change made to the front stabilizer bushings. Read More »
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TSB #05-88-21
This bulletin announces a design change made to the front stabilizer bushings. Read More »
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TSB #05-88-21
This bulletin announces a design change made to the front stabilizer bushings. Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts. Read More »
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TSB #WRD-21R
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts. Read More »
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TSB #06-82-21
This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps. Read More »
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TSB #12-296-20R
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »
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TSB #12-296-20R
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »
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TSB #05-69-19
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust. Read More »
BRAKES (PWS)
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TSB #06-86-22
This bulletin announces the repair procedure to address rare cases of the brake pedal emitting a squeaking sound during operation. (Applicable to Plug-In Hybrid only) Read More »
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TSB #05-70-19R
This bulletin announces a design change made to the rear wheel / brake backing plates. Read More »
SERVICE BRAKES, HYDRAULIC
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TSB #06-75-20
This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed. Read More »
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TSB #05-70-19
This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a ... Read More »
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TSB #06-68-19R
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »
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TSB #06-68-19
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
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TSB #06-68-19
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »
ENGINE (PWS)
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TSB #02-163-16R
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
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TSB #16-121-19
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. Read More »
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TSB #02-170-17R
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »
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TSB #WTT-79R
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »
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TSB #WTT-79R
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »
ENGINE AND ENGINE COOLING
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TSB #09-110-23R
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
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TSB #09-110-23
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
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TSB #15-282-21R
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
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TSB #15-300-22R
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »
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TSB #15-282-21R
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
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TSB #15-257-19R
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
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TSB #09-90-22R
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #09-90-22R
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
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TSB #09-90-22
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
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TSB #16-102-16R
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE. Read More »
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TSB #02-188-21
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #07-198-21
This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine. Read More »
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TSB #09-77-21R
This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »
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TSB #09-77-21
This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #10-101-21
This bulletin announces a design change made to the heater control assembly in response to a small number of customer concerns of the climate control not producing enough heat when driving in EV mode (engine not running. Read More »
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TSB #09-51-08R
This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure. Read More »
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TSB #02-187-21
This bulletin outlines changes in the service procedure for engine oil pressure inspection. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #WUQ-02R
"This recall (WUQ-02) has been expired and superseded to the WRE-21 recall." Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #09-73-20
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator. Read More »
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TSB #09-72-20R
This bulletin announces availability of new intake manifold assemblies. Read More »
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TSB #09-72-20
This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »
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TSB #WUQ-02R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #11-198-20
This bulletin announces availability of reprogramming files to optimize the enginea??s electronic control module (ECM). Read More »
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TSB #WUW-08R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »
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TSB #WUQ-02R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »
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TSB #WUQ-02R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »
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TSB #Subarunet Announ
The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »
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TSB #07-157-19
This bulletin announces availability of reprogramming files to optimize the ECM. In some cases, when using a Generic Scan Tool (GST) for diagnosis, the vehicle mileage may be displayed inaccurately. Read More »
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TSB #02-163-16R
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
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TSB #0214013
Oil Filler Cap Gasket Coming Unseated Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
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TSB #Announcements-2
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
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TSB #02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs. Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
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TSB #11-198-20R
This bulletin announces availability of reprogramming files to optimize the engine's electronic control module (ECM). Read More »
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
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TSB #WUW-08R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »
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TSB #Subarunet Announ
New stop sale/safety recall: WUW-08 Ascent, Forester, and Crosstrek Hybrid PCV valve Recall. The Positive Crankcase Ventilation (PCV) valve may be defective. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
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TSB #09-110-23
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
FUEL SYSTEM, GASOLINE
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TSB #09-81-21R
This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed. Read More »
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TSB #09-82-23
This bulletin announces design changes made to the fuel tank and vent tubes. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #09-81-21
This bulletin announces design changes made to the fuel injector assembly in response to misfire DTC P030x, engine knocking, and/or DTCs P219C-D-E-F. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
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TSB #09-81-21R
This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed. Read More »
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TSB #09-82-23
This bulletin announces design changes made to the fuel tank and vent tubes. Read More »
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TSB #09-82-23
This bulletin announces design changes made to the fuel tank and vent tubes. An enhanced material has been incorporated into the production of these components. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
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TSB #09-71-20
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area. Read More »
POWER TRAIN
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
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TSB #16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
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TSB #SubaruNet Announ
UPDATE New Safety Recall: WRD-23 12V Inverter Connector Corrosion. Read More »
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TSB #16-131-20R
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
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TSB #16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
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TSB #03-88-22
The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving. Read More »
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TSB #16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
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TSB #Subarunet Announ
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental. Read More »
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TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #03-87-21
This bulletin provides a repair procedure for R152 type rear differentials. Read More »
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TSB #16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #16-132-20R
Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions. Read More »
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TSB #16-131-20R
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #16-131-20
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »
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TSB #16-127-20
This bulletin announces a design change made to the AT selector lever guide plate. (Crosstrek Hybrid) Read More »
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TSB #03-83-20R
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. Read More »
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TSB #16-126-19
This bulletin announces a design change to the leather transmission selector lever grip. The change will address a small number of concerns regarding stickiness and / or roughness felt on a portion (Panel A shown in the illustration ... Read More »
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TSB #09-70-19
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them. Read More »
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TSB #16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #16-103-16R
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #16-121-19R
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound originating from the area where the engine and CVT are joined. Read More »
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TSB #16-121-19
This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound originating from the area where the engine and CVT are joined. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
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TSB #WTT-79R
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »
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TSB #WTT-79
Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
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TSB #16-136-22R
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
ELECTRICAL SYSTEM
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TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
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TSB #15-236-18R
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-219-18R
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »
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TSB #15-257-19R
"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
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TSB #18-225-22R
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »
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TSB #15-251-19R
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #18-232-23
This Service Information Bulletin announces the revised break-in procedure for the A/C compressor. Read More »
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TSB #15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
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TSB #18-225-22R
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
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TSB #15-314-23
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »
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TSB #12-299-20R
This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »
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TSB #18-231-23
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
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TSB #07-221-23
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors. Read More »
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TSB #15-282-21R
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
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TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
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TSB #15-304-22R
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »
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TSB #15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-300-22R
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »
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TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-282-21R
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
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TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
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TSB #15-293-22R
This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »
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TSB #SubaruNet Announ
The WRD-23 Product Campaign Bulletin is now available on STIS. Please refer to the bulletin for detailed service, parts, and claim instructions. Read More »
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TSB #SubaruNet Announ
WRD-23 12 volt inverter connector corrosion video. Read More »
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TSB #WRD-23
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles. Read More »
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TSB #WRC-23
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »
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TSB #15-266-20R
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
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TSB #15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »
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TSB #SubaruNet Announ
UPDATE New Safety Recall: WRD-23 12V Inverter Connector Corrosion. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
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TSB #15-257-19R
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
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TSB #15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »
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TSB #15-242-19R
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »
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TSB #16-131-20R
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #09-90-22R
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches used in the models listed. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-282-21R
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
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TSB #15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #18-225-22R
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-282-21R
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
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TSB #15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
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TSB #18-225-22
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #09-90-22R
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
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TSB #09-90-22
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #18-218-22
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C. Read More »
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TSB #15-192-22R
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment). Read More »
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TSB #15-293-22
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
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TSB #01-175-16
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4. Read More »
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TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U). Read More »
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TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #15-251-19R
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #15-257-19R
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
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TSB #15-251-19R
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #16-103-16R
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
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TSB #WUW-08R
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »
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TSB #15-287-21
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems. Read More »
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TSB #09-81-21
This bulletin announces design changes made to the fuel injector assembly in response to misfire DTC P030x, engine knocking, and/or DTCs P219C-D-E-F. Read More »
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TSB #15-195-16R
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #12-299-20R
This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #07-198-21
This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports of excessive noise while cranking the engine. Read More »
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TSB #09-77-21R
This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »
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TSB #09-77-21
This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »
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TSB #10-101-21
This bulletin announces a design change made to the heater control assembly in response to a small number of customer concerns of the climate control not producing enough heat when driving in EV mode (engine not running. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #11-203-21
This bulletin announces availability of new reprograming files to correct P015A or P015B. (PHEV only) Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #05-85-21R
This bulletin announces a design change made to the TPMS valve assemblies. Read More »
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TSB #15-282-21R
This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
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TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
-
TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
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TSB #15-242-19R
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »
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TSB #15-267-20R
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
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TSB #15-266-20R
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
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TSB #15-219-18R
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »
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TSB #15-257-19R
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
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TSB #15-236-18R
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1I? Audio and Navigation Head Units. Read More »
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TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
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TSB #15-219-18R
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
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TSB #07-184-20
This bulletin announces a design change made to the power window main switches used in the models listed. Read More »
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TSB #07-183-20
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »
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TSB #10-98-20R
This bulletin announces availability of new A/C compressor assemblies designed to address customer concerns of reduced system performance accompanied by a rattling and/or scraping type sound. Read More »
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TSB #05-78-20
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »
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TSB #Subaru Starlink
Update for STARLINK Multimedia Software. (with 7-inch or 8-inch display) Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #15-271-20
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »
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TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »
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TSB #15-238-19R
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition. Read More »
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TSB #15-219-18R
This Service information bulletin provides Telematics system/generation applicability. Read More »
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TSB #15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
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TSB #15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
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TSB #15-195-16R
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »
-
TSB #15-242-19R
This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »
-
TSB #15-264-20R
The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
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TSB #12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
-
TSB #15-195-16R
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
-
TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
-
TSB #15-257-19R
This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises. Read More »
-
TSB #15-219-18R
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »
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TSB #07-174-20
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
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TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #07-171-20
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #01-180-20
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »
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TSB #07-169-20
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed. Read More »
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #11-198-20
This bulletin announces availability of reprogramming files to optimize the enginea??s electronic control module (ECM). Read More »
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TSB #07-168-20
This Service Information Bulletin announces a slight design change to the surfaces of the charging port (saucer). Read More »
-
TSB #07-166-20
This Service Information Bulletin announces part number change information for the ignition coils used on the models listed. Read More »
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TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
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TSB #15-255-19R
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
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TSB #WUQ-02R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »
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TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
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TSB #15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »
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TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
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TSB #15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »
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TSB #15-251-19R
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #15-243-19R
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »
-
TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
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TSB #15-247-19R
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »
-
TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
-
TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
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TSB #15-233-18R
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
-
TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
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TSB #15-256-19
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »
-
TSB #15-257-19
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
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TSB #15-255-19
"On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »
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TSB #WUQ-02R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall. Read More »
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TSB #Subarunet Announ
The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »
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TSB #15-253-19
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customera??s AndroidA? phone / device through the head units (H/U) used in the ... Read More »
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TSB #07-160-19R
This bulletin announces availability of a new combination meter with revised software. Read More »
-
TSB #15-247-19
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »
-
TSB #15-251-19
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
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TSB #07-157-19
This bulletin announces availability of reprogramming files to optimize the ECM. In some cases, when using a Generic Scan Tool (GST) for diagnosis, the vehicle mileage may be displayed inaccurately. Read More »
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TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
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TSB #SubaruAnnounceme
"Authorized Subaru Crosstrek Hybrid Retailers who participated in the Mahle R-134A Hybrid AC unit and manual oil injector purchase program were shipped the incorrect type of compressor oil. Read More »
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TSB #07-159-19
This Service Information bulletin provides a VERY IMPORTANT procedure to follow when disconnecting the Negative/Ground (-) battery cable. Read More »
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TSB #07-156-19
This bulletin announces availability of new High-Grade (color) MFD units with optimized software. The new units will address isolated concerns of the MFD screen going black (blank) and restarting during start-up. Read More »
-
TSB #15-243-19
This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
-
TSB #15-240-19
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head ... Read More »
-
TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
-
TSB #07-145-19
The purpose of this Service Information bulletin is to advise Technicians about DTC B279A12: ?ENGINE IMMOBILIZER SYSTEM CIRCUIT SHORT TO AUX BATTERY?. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
-
TSB #15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
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TSB #15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »
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TSB #15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. Read More »
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TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
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TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
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TSB #15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
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TSB #15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
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TSB #07-159-19
This Service Information bulletin provides a VERY IMPORTANT procedure to follow when disconnecting the Negative/Ground (-) battery cable. Read More »
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TSB #07-145-19
The purpose of this Service Information bulletin is to advise Technicians about DTC B279A12: ?ENGINE IMMOBILIZER SYSTEM CIRCUIT SHORT TO AUX BATTERY?. Read More »
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
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TSB #02-170-17R
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »
ELECTRICAL SYSTEM:IGNITION
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TSB #Subarunet Announ
Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall. Read More »
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TSB #Subarunet Announ
The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS. Read More »
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
-
TSB #0116809R
Replacement Key and Immobilizer Info Read More »
ELECTRICAL SYSTEM:IGNITION:COIL
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TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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TSB #15-314-23
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
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TSB #Subaru Starlink
Update your STARLINK Multimedia Software and Navigation Maps. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
-
TSB #GEN 3-1
Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update. Read More »
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TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
-
TSB #WTT-79
Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »
EXTERIOR LIGHTING
-
TSB #12-276-19
This bulletin announces a design change made to the fog light cover claws to improve their retention. The height of all 5 retaining claws has been increased by .5 mm as shown in the illustration below. Read More »
VISIBILITY
-
TSB #WUG-92 Subarunet
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. Read More »
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
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TSB #12-311-21
This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving. Read More »
VISIBILITY:GLASS, SIDE/REAR
-
TSB #WUG-92
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Crosstrek vehicles to replace the left-side rear door window glass. Read More »
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
-
TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
AIR BAGS
-
TSB #17-18-23
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module. Read More »
-
TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
-
TSB #07-161-19
This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. Read More »
-
TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
SEAT BELTS
-
TSB #WRC-20R
Subaru of America, Inc. (Subaru) is recalling certain 2019MY Crosstrek vehicles to replace the LH and RH Rear Seat Lap-Shoulder Seatbelt Assemblies. Read More »
-
TSB #WRA-20R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH Rear Seat Lap-Shoulder Seat Belt Assemblies in certain 2019MY Crosstrek vehicles. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #WRC-20
Subaru of America, Inc. (Subaru) is recalling certain 2019MY Crossstrek vehicles to replace the LH and RH Rear Seat Lap-Shoulder Seatbeat Assemblies. Read More »
-
TSB #Subarunet Announ
Owner Notification: WRC-20 - 2019 MY Crosstrek Rear LH/RH Seat Belt Replacement. Read More »
-
TSB #Subarunet Announ
New Subaru Safety Recall: WRC-20- 2019 MY Crosstrek Rear LH/RH Seat belt Replacement. Read More »
-
TSB #WRA-20R
This service program (WRA-20) has been superseded to the WRC-20 Read Seat Belt Webbing Locking recall. Read More »
-
TSB #Subarunet Announ
In the interest of cusomer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH rear seat lap-shoulder seatbelt assemblies in certain 2019 MY Crosstrek vehicles. Read More »
-
TSB #WRA-20R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH Rear Seat Lap-Shoulder Seat Belt Assemblies in certain 2019MY Crosstrek vehicles. Read More »
-
TSB #Subarunet Announ
In the interest of customer satisfation, Subaru of America, Inc. (SOA) is initiating a service program to replace the LH and RH Rear Seat Lap-Shoulder Seatbelt Assemblies in certain 2019 MY Crosstrek vehicles. Read More »
STRUCTURE
-
TSB #12-321-21R
This bulletin announces a design change made to the cowl panel. Read More »
-
TSB #12-321-21
This bulletin announces a design change made to the cowl panel. Read More »
-
TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts. Read More »
-
TSB #12-311-21
This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving. Read More »
-
TSB #12-312-21
This bulletin announces availability of new center console armrest covers to address the a wrinkling condition. Read More »
-
TSB #12-310-21
This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing Crosstrek Hybrid vehicles. Read More »
-
TSB #12-293-20
This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding. Read More »
-
TSB #12-296-20
This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »
-
TSB #12-283-20
This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components. Read More »
-
TSB #07-168-20
This Service Information Bulletin announces a slight design change to the surfaces of the charging port (saucer). Read More »
-
TSB #05-69-19
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust. Read More »
-
TSB #12-256-19R
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish. Read More »
-
TSB #12-256-19
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish. Read More »
-
TSB #10-89-18
This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below. Read More »
STRUCTURE:FRAME AND MEMBERS
-
TSB #12-296-20R
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »
-
TSB #12-296-20R
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »
-
TSB #10-89-18
This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below. Read More »
STRUCTURE:BODY:DOOR
-
TSB #12-279-20R
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »
-
TSB #12-277-19
This bulletin describes a design change made to the exterior a??Aa?? pillar cover. The change involves use of materials in critical areas having added rigidity along with an extra strengthening rib. Read More »
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
-
TSB #12-279-20
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »
LATCHES/LOCKS/LINKAGES
-
TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
-
TSB #12-247-23R
This bulletin announces a design change made to the rear gate stay assemblies. Read More »
-
TSB #12-247-23
This bulletin announces a design change made to the rear gate stay assemblies. Read More »
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
-
TSB #05-78-20
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »
WHEELS
-
TSB #05-79-20R
This bulletin announces a change made to the wheel lug nuts. Read More »
-
TSB #05-85-21R
This bulletin announces a design change made to the TPMS valve assemblies. Read More »
-
TSB #05-79-20
This Service Information Bulletin announces a change made to the wheel lug nuts. Read More »
-
TSB #05-70-19R
This bulletin announces a design change made to the rear wheel / brake backing plates. Read More »
-
TSB #05-76-20
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
-
TSB #05-70-19
This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a ... Read More »
WHEELS:HUB
-
TSB #05-76-20R
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
SEATS
-
TSB #12-299-20R
This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »
-
TSB #12-288-20R
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd. Read More »
-
TSB #12-299-20R
This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-299-20R
This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-306-20R
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
-
TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
-
TSB #12-297-20
This bulletin announces a design change made to the rear seat folding center arm rest. Read More »
-
TSB #12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
-
TSB #WRC-23
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »
FORWARD COLLISION AVOIDANCE
-
TSB #18-231-23
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
-
TSB #15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
-
TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
COMMUNICATION:MANUFACTURER TELEMATICS
-
TSB #15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
-
TSB #15-300-22R
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »
-
TSB #15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
EQUIPMENT
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
-
TSB #12-321-21R
This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated. Read More »
-
TSB #15-236-18R
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-219-18R
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »
-
TSB #15-242-19R
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »
-
TSB #15-257-19R
"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
-
TSB #18-225-22R
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »
-
TSB #15-251-19R
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #12-236-23
This bulletin announces the design change made to the leather wrapped steering wheels. Read More »
-
TSB #09-110-23R
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
-
TSB #15-266-20R
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
-
TSB #18-225-22R
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
-
TSB #09-110-23
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
-
TSB #15-314-23
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »
-
TSB #18-231-23
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
-
TSB #07-221-23
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors. Read More »
-
TSB #15-282-21R
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
-
TSB #12-321-21R
This bulletin announces a design change made to the cowl panel. Read More »
-
TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
-
TSB #15-304-22R
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »
-
TSB #15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »
-
TSB #12-249-23R
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
-
TSB #15-300-22R
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »
-
TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »
-
TSB #17-18-23
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module. Read More »
-
TSB #15-282-21R
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
-
TSB #15-293-22R
This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »
-
TSB #SubaruNet Announ
The WRD-23 Product Campaign Bulletin is now available on STIS. Please refer to the bulletin for detailed service, parts, and claim instructions. Read More »
-
TSB #SubaruNet Announ
WRD-23 12 volt inverter connector corrosion video. Read More »
-
TSB #WRD-23
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles. Read More »
-
TSB #WRC-23
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »
-
TSB #15-266-20R
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
-
TSB #15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »
-
TSB #12-247-23
This bulletin announces a design change made to the rear gate stay assemblies. Read More »
-
TSB #15-219-18R
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »
-
TSB #15-242-19R
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-282-21R
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
-
TSB #15-251-19R
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
-
TSB #18-230-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals. Read More »
-
TSB #18-225-22R
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
-
TSB #01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. Read More »
-
TSB #WRE-21R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle. Read More »
-
TSB #15-302-22
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #Subaru Tech Tips
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-282-21R
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
-
TSB #16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
-
TSB #15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
-
TSB #WRC-20R
Subaru of America, Inc. (Subaru) is recalling certain 2019MY Crosstrek vehicles to replace the LH and RH Rear Seat Lap-Shoulder Seatbelt Assemblies. Read More »
-
TSB #18-225-22
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #09-90-22R
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »
-
TSB #18-218-22
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C. Read More »
-
TSB #18-222-22
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #15-293-22
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »
-
TSB #01-175-16
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #02-189-22
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs. Read More »
-
TSB #15-257-19R
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
-
TSB #16-102-16R
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE. Read More »
-
TSB #02-188-21
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines. Read More »
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TSB #09-74-21R
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
-
TSB #15-195-16R
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
-
TSB #18-214-21
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #01-167-08R
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »
-
TSB #09-51-08R
This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure. Read More »
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TSB #18-209-21
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #12-311-21
This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving. Read More »
-
TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
-
TSB #05-76-20R
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
-
TSB #12-312-21
This bulletin announces availability of new center console armrest covers to address the a wrinkling condition. Read More »
-
TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
-
TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »
-
TSB #12-299-20R
This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »
-
TSB #15-267-20R
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
-
TSB #15-236-18R
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1I? Audio and Navigation Head Units. Read More »
-
TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »
-
TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #15-219-18R
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »
-
TSB #12-306-20R
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
-
TSB #15-255-19R
Map update for Harman Gen 3.1 Navigation Equipped Head Units. Read More »
-
TSB #12-296-20R
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #10-19-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #07-184-20
This bulletin announces a design change made to the power window main switches used in the models listed. Read More »
-
TSB #09-73-20
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator. Read More »
-
TSB #07-183-20
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »
-
TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
-
TSB #18-201-20
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #12-297-20
This bulletin announces a design change made to the rear seat folding center arm rest. Read More »
-
TSB #18-200-20
This bulletin provides a description of current changes to Service Manuals. Read More »
-
TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »
-
TSB #14-22-16R
Special Service Tools Cross Reference List. Read More »
-
TSB #09-72-20
This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »
-
TSB #15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
-
TSB #15-242-19R
This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #15-195-16R
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
-
TSB #01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »
-
TSB #07-174-20
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
-
TSB #12-283-20
This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components. Read More »
-
TSB #16-127-20
This bulletin announces a design change made to the AT selector lever guide plate. (Crosstrek Hybrid) Read More »
-
TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
-
TSB #Subarunet Announ
In the interest of cusomer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH rear seat lap-shoulder seatbelt assemblies in certain 2019 MY Crosstrek vehicles. Read More »
-
TSB #WRA-20R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH Rear Seat Lap-Shoulder Seat Belt Assemblies in certain 2019MY Crosstrek vehicles. Read More »
-
TSB #Subarunet Annouc
WUW-08 PCV; There has been an interruption in the supply of part numbers 11810AA230 and X1181AA010 from Japan. Read More »
-
TSB #15-130-08R
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »
-
TSB #01-180-20
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »
-
TSB #15-255-19R
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »
-
TSB #12-279-20
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »
-
TSB #15-236-18R
Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units. Read More »
-
TSB #15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »
-
TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
-
TSB #15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »
-
TSB #15-251-19R
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
-
TSB #15-243-19R
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »
-
TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
-
TSB #15-247-19R
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »
-
TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
-
TSB #15-233-18R
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
-
TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
-
TSB #15-256-19
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »
-
TSB #15-257-19
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
-
TSB #12-256-19R
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish. Read More »
-
TSB #Subaru Tech Tips
Subaru Service and Technical Support Line Newletter. Read More »
-
TSB #15-242-19
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. Read More »
-
TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
-
TSB #14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »
-
TSB #05-68-19
This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency. Read More »
-
TSB #02-178-18R
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »
-
TSB #12-256-19
This Service Information bulletin provides supplemental instructions to follow when repairing chipping and / or peeling-type damage to the Sunshine Orange (Code AK) colored paint finish. Read More »
-
TSB #15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
-
TSB #15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
-
TSB #15-234-18
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
-
TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
-
TSB #15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »
-
TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
-
TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
-
TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
-
TSB #15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »
-
TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
-
TSB #15-233-18
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
-
TSB #15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
-
TSB #15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »
-
TSB #15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
-
TSB #15-230-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
-
TSB #15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »
EQUIPMENT:ELECTRICAL
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #WUQ-02R
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
-
TSB #15-235-18
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
-
TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
-
TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
-
TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
-
TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
-
TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
-
TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
-
TSB #15-231-18R
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »
-
TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
-
TSB #15-233-18
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
-
TSB #15-226-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
-
TSB #15-229-18
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
-
TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
-
TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
-
TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
-
TSB #15-238-19
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »
-
TSB #15-231-18
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-255-19R
Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U). Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
-
TSB #15-221-18R
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
-
TSB #15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »
-
TSB #15-227-18
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT
-
TSB #18-225-22R
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »
-
TSB #18-225-22R
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »
-
TSB #15-304-22R
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »
-
TSB #15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
-
TSB #15-256-19R
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
-
TSB #15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
-
TSB #15-285-21R
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »
EQUIPMENT:MECHANICAL
-
TSB #12-288-20
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
-
TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
-
TSB #12-310-21
This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing Crosstrek Hybrid vehicles. Read More »
-
TSB #18-205-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #15-264-20R
The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature. Read More »
-
TSB #07-174-20
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
-
TSB #15-220-18R
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
-
TSB #18-196-19
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
-
TSB #15-236-18R
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
-
TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
-
TSB #02-163-16R
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
-
TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
-
TSB #WQE41-1
Puddle Light Recall Read More »
EQUIPMENT ADAPTIVE/MOBILITY
-
TSB #16-132-20R
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
-
TSB #15-298-22
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
-
TSB #05-88-21
This bulletin announces a design change made to the front stabilizer bushings. Read More »
-
TSB #15-234-18R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
-
TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
-
TSB #05-76-20R
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-306-20R
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
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TSB #12-296-20R
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »
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TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
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TSB #09-72-20
This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
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TSB #16-127-20
This bulletin announces a design change made to the AT selector lever guide plate. (Crosstrek Hybrid) Read More »
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TSB #Subarunet Announ
In the interest of cusomer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH rear seat lap-shoulder seatbelt assemblies in certain 2019 MY Crosstrek vehicles. Read More »
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TSB #WRA-20R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the LH and RH Rear Seat Lap-Shoulder Seat Belt Assemblies in certain 2019MY Crosstrek vehicles. Read More »
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TSB #12-279-20R
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »
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TSB #Subarunet Announ
Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall. Read More »
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TSB #15-227-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »
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TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
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TSB #15-226-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »
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TSB #15-247-19R
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »
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TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
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TSB #15-233-18R
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
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TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
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TSB #05-68-19
This Service Information bulletin provides details regarding a change made to the front hub assembly retaining bolts to enhance vehicle production line efficiency. Read More »
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TSB #15-228-18R
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
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TSB #15-229-18R
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »
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TSB #15-230-18R
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
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TSB #10-98-20R
This bulletin announces availability of new A/C compressor assemblies designed to address customer concerns of reduced system performance accompanied by a rattling and/or scraping type sound. Read More »
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TSB #SubaruAnnounceme
"Authorized Subaru Crosstrek Hybrid Retailers who participated in the Mahle R-134A Hybrid AC unit and manual oil injector purchase program were shipped the incorrect type of compressor oil. Read More »
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TSB #WTT-79R
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »
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TSB #WTT-79R
Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Read More »
UNKNOWN OR OTHER
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TSB #WQE41-1
Puddle Light Recall Read More »