This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello, there is an open recall for my 2001 Audi Q5: Start date: Feb 09, 2016, Audi action code: 69N1 description: Takata has reported that the driver frontal airbag inflator could potentially rupture if the vehicle is involved in a crash where the frontal airbags are designed to deploy. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. NHTSA recall number: 16V078 so the driver airbag inflator has to be replaced. I brought my car to the Audi service (3200 columbia pike, arlington, va 22204). I was told that the airbag inflator replacement campaign is expected to start not earlier than September 2017. Since I am leaving the usa in August 2017 and I am planning to bring my car to my country bulgaria, I would like to ask for professional advice what should I do. I would be grateful if you can assist in connecting me with the producer takata to help me with resolving the issue.
Audi Q5. Consumer writes in regards to no remedy/time frame available to repair air bag replacement recall, fuel pump cracks and engine oil leakage issues. Updated 04/19/2017.
Takata recall I have had a recall for the airbag on my vehicle since Feb 2016. I have been calling Audi dealerships since October 2016 to get the service complete but was initially told it would be available by end of 2016. It is now mid-March 2017 and having just spoken to Audi, they are saying there are no parts available yet. They have said this safety issue is more applicable to hot-humid states and California is not one of them. However, I do drive to other hot-humid states frequently and this is a major cause for concern.
The contact owns a 2011 Audi Q5. The contact received a recall notification for NHTSA campaign number: 16V078000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We have been notified by Audi usa that the airbags on our car might be dangerous. They have not come up with a replacement nor replacement date. We are in the process of selling the car and see that the value of the car is impaired if this recall is not rectifies. What are our options here?
- The Woodlands, TX, USA
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The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We were transferred from Chicago to germany at the end of 2014 and as the Audi recall for the airbag and fuel flange were now available we scheduled the vehicle for service on 11/12 Jan 2017. The dealer had the recalls in the system and printed them out as a service order for repair. On 12th January the dealer called and said Audi ag would not authorize the repairs. I called again today 13 Feb 2017 and the dealers service representative daniel carr said they would not authorize and that the dealer has no way of ordering the parts without Audi ag and that I should contact an american dealership in the us.
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. The VIN was not provided.
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
This airbag recall was issued a year ago and no remedy has been made available while more people have continued to die. An immediate solution needs to be made available for myself and others so that no more lives are senselessly lost
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall after 10 months of receiving a recall notice, the takata replacement bags are still not available from fromaudi dealer. I also received a recall in November regarding fuel pump flange -- after calling my dealer several times, I am told replacement offered by recall notice is not available, may not be for several months - this is fire hazard. Audi leaves me to drive a vehicle with 2 serious defects, which they know about, and make no effort to deal with the recall or offer me a replacement vehicle. How can this be accepted?
Takata recall.. nothing... has happened, and I have been notified of this issue by Audi.. but wanted to record that nothing has need done. There is also a fuel pump flange recall that has not been addressed. No issues at this time.
Takata recall - have not received indication that driver airbag is available for installation. This car is almost 6 years old and we live in a hot humid climate. It is my understanding that these factors increase the likelihood of an airbag problem.
Takata recall I received the safety recall notice from Audi in April 2016. I called my local dealer and was told the "part weren't available yet." It is now November 2016 and when checking on this again I am told the parts still aren't available. I find this unacceptable and I wonder why the NHTSA doesn't find it unacceptable as well. I called Audi customer service and was told they have "no idea when they are getting replacement parts from takata." However, Audi is obviously still making these cars and since they can find new airbags to put in new cars, why isn't anyone pressuring the manufacturer to fix the cars they sold in the past before they use those parts on new cars!!! it seems that they don't care about this since takata will be liable if I die in an accident. However, I hold Audi and the NHTSA responsible because it doesn't appear that anyone cares about people that bought cars a few years ago since the existing supply of good airbags is going into new cars that haven't been sold yet. I also find it odd that in the progress towards completion report on your website, there is no data at all for Audi, which makes me think Audi has done nothing to expedite this recall while all of their competitors have. Why does the NHTSA allow this? please investigate and respond, I would greatly appreciate it. I now have two recalls for my 2011 Q5, the takata airbag and now the fuel pump that could blow up. Sounds like I am driving a very dangerous car and no one is pressuring the manufacturer to fix either item.
The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign numbers: 16V660000 (fuel system, gasoline) and 16V078000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/05/2017 updated 01/17/17.
A D V E R T I S E M E N T S
- Arlington, VA, USA