This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since January 2019, the vehicle oil light has been turning more and more frequently. I was told by Audi dealership that it is normal to add a quart every 1000 miles or so. I am adding a quart per 100 miles. When communicating with Audi dealership my claims were dismissed and I was told work costs to replace piston rings would be over $6000 dollars. When researching class action lawsuit, my engine code is the one that is affected by the oil consumption problem, but when communicating that to Audi of America hotline, I was told that my vehicle has not been rewarded any extended warranty.
My car was purchased on July 20th 2019, with 105K miles...I am having to add oil every 400-100 miles...I am also beginning to see random alerts and cannot seem to rest them when no defects are found. This is very frustrating and causing major confusion and concerns.
I purchased my 2012 Audi from carmax with 20, "?" miles on it. It now has 106,000. I noticed more oil consumption than it should. I am very very on top of maintaining my vehicles. Regular maintenance original Audi parts during replacement.... then my check engine light came on. Had the code checked and it was turbo booster problem and crankshaft. Was told fixing crankshaft may possibly fix turbo booster code without paying $3,000-4,000 to fix. As they were fixing it I was told the crankshaft had red letters on it meaning it came from a junkyard prior to my purchasing it! so it had to have gone bad before 20,000 miles which is ridiculous! so I paid the $500 to fix it and drove it 158 miles and the check engine light came on again. So I just burned $500 for nothing! I love my Audi but I will never ever purchase an Audi that is such an unreliable vehicle again. In doing research I see that 2012 Audi engines are very very bad news! apparently this is happening to a lot of Audi owners. Buyer beware!
Vehicle was in motion on a highway and experienced problems with the turbo underboosting. Error code was P0299 negative pressure deviation, turbocharged excessive wastegate play occurred on Audi with 68K. Requires a new turbo charger to fix.
With normal city driving speed engine rode rough and then stopped. Towed to Audi dealership where they diagnosed a timing chain tensioner problem like many others, but even though mine is the same issue, it is not part of the current settlement class. Cost to repair is more than $6,000.
I am having to add oil every 500-800 miles. I did not have the oil consumption test done due to it sounds like a waste of money and they do not even fix the problem. Is anyone having these problems in the 2013 models? I am thinking about trading it in or maybe I should just go to a different make truck.
Timing chain and/or timing chain tensioner failure on my vehicle. This same issue is iin a class action lawsuit. My vehicle engine size and year are listed but my car is not covered. I have they exact same issue with my vehicle and will have to pay thousands of dollars to have repaired. I feel like this issue should be extended to other VIN #'s that are having the exact same issue but are not being acknowledged by Audi. The vehicle barely starts and does not have any power when moving forward. It was in motion.
Catastrophic engine failure caused by jumped timing chain caused by defective timing chair tensioner. I purchased my vehicle on 12/03/2015 with 45,483 miles. I maintained my vehicle at independent mechanics due to the dismal service at the only dealership in town and its poor online reviews. I frequently added oil to the engine when prompted by the car. On January 10, 2016, I left the gym and started my car. It took longer than normal to turn over, and the check engine light was illuminated. The next day, I took the car to autozone who pulled the P001600 dtc code (crank position sensor and camshaft position sensor correlation). I took the car to my local mechanic, who also pulled the P001600 in addition to the P02900 dtc (turbo under boost). That mechanic also heard noise from engine timing cover area and coolant seepage/leak at the water pump area. They recommended the car be towed to a specialist, which was done. He pulled the P001600 (237) dtc code and a P0562 low voltage code. At this time, I contacted Audi of America and notified them of the issue. I was made aware of the timing chain class action lawsuit regarding the defective tensioner, but informed that my VIN wasn't covered. At their recommendation, the car was towed to an Audi dealership. All service records, oil receipts, etc were provided to Audi. Audi "declined assistance", leaving me with an undriveable car, a $750 bill from the mechanic, $55 tow bill, $150 (and growing) rental car charge, and an estimate of over $8K to re-build the engine. Additional records available.
The contact owns a 2012 Audi Q5. While the vehicle was at penske Audi West covina (2016 E garvey ave S, West covina, ca 91791, 866-713-0688) for routine maintenance, the dealer discovered that the water pump and assembly had fractured. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to call NHTSA. The failure mileage was approximately 42,000. The VIN was unknown. Updated 11/26/18
Water pump broken at 39,000 miles. Broken plastic propeller. Car started "bucking" as I pulled in to get it inspected. I was advised that the car was not drivable...water pump failures are sited on the internet by many. I have talked to Audi customer service without success. Audi owners report that they have been given payment for the pump and extended warranty. Please advise what options I have in this situation.
I drove my car to work, parked in the garage, picked up the car, the garage attendant brought it to me and turned off the ignition. The car was in park when I tried to start the car, but it would not turn over and ultimately the engine never started again. I had it towed to Audi manhattan the next morning. The car has not worked since. It will be a week this coming Friday, August 4, 2017.
While driving car, the engine light came on, there was no noise or indication of a failure. The car did seem a little low on power. Took the car to the deal where the diagnosed that the turbo charger failed after only 45,371 miles. With the vehicle having averaged less than 10,000 miles driven per year, the failure is not from excessive wear or use.
It came to my attention at 70,000 miles that I had to occasionally add oil between oil changes. At 95,000 miles the oil consumption increased. Currently at 100,000 miles oil consumption increased to a quart of oil every 1000 miles. Two auto repair businesses, including shearer Audi of South burlington Vermont, have looked at my car. Each repair business tells me that there are two costly possibilities to fix the car. The bottom line is that it seems to need a new engine block and pistons and all. It seems that shearer Audi service rep should have warned me that there might be a problem with the oil consumption before my Audi's warranty was up. It also seems that the 2012 Q5 should have been included in the class action oil consumption law suit. As you are aware, Audi has been aware of this defect for years and yet the 2012 2.0T engine does not seem to be redesigned to fix the problem.
Entering my garage, about halfway in the car suddenly accelerated forward; I had my foot on the brake while entering and immediately pushed down hard, the car skidded and stopped; I immediately put the car in neutral and the engine revved up to between 4000 and 5000 rpms, and then quickly dropped back to normal idle. Just before reaching the house and the garage incident, the car momentarily speeded up and then came back to normal speed. I was going about 15 mph and it all happened so suddenly I didn't realize what had happened. It wasn't until the garage incident that I realized what had happened out on the street.
- Port Ludlow, WA, USA
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- Deland, FL, USA