This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
System malfunction regarding the "right side marker light being defective. There was a NHTSA recall campaign #16v642000 that covered some but not all of the Audi Q7 vehicles. The recall should include ALL Q7 vehicles.
The left front marker light is not working and a warning shows up on the dashboard. It's a safety issue as the vehicle may be less visible at night, increasing the risk of a crash. I took my vehicle to an Audi dealership. The person helping me knew immediately what the issue was as he has seen it many times. When I looked up the issue online, I saw many other Audi owners (not only Q7 either) have the same issue of a side maker light not illuminating. I also saw that there was a recall for side marker lights, however, it seems my VIN was not included in the recall. Audi should be responsible for fixing this known issue that occurs in many of its cars. The dealership told me it would be $5K-$6K to replace the small light bulb! Truly outrageous!
Getting a warning on my dash. "Front left side marker light defective. See owner's manual." Appears to be an open recall from research online, but does not cover my VIN apparently. That's shady, it's a known issue and dealership wants $4,000 to replace. Heck no, this is a manufacturing defect. Audi recall campaign 97CB (NHTSA campaign ID 16V642000
"front left" or "front right" "side marker light defective" Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall.
Received the following warning: -??front left side marker defective-?? yet light is still functioning. I was told there is a short in the sensor, and In order to get rid of this warning, I would be forced to replace the entire headlamp at a cost of more than $5600. Other VINs from this model have been issued a recall for this very problem, yet my VIN was not included. From my understanding, all that is needed would be a software update. Please include all q7 Audi models in this recall, as this is obviously a more widespread issue after reading the other complaints.
I bought my 2017 Audi Q7 on November 16, 2023 (Used) and a couple of days after putting the headlights on Auto I get a message pop up "Front left side marker light defective See owner's manual". Also kept getting a low oil message. This model have no oil stick so I put about a 1/2 qt of oil in it to see if the message goes away. It goes away for a few hours. The vehicle basically stopped running leaving myself and kids on the side of the road in the winter while we wait for a tow truck. After getting it towed to Mentor Audi dealership, they gave me the bad news that the engine needed to be replaced. My engine has been replaced and documents can be sent upon request. After doing some research, I found out that these are common issues with the 2017 Audi Q7. NHTSA campaign ID 16V642000
Front Left Side Marker Light Defective alert repeating despite there being no identifiable issue with any lights. After checking with the owners manual - it says contact your Audi service. Checking online reveals that several other Audi owners with an AUDI Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to sources online this exact issue is covered by Audi Recall campaign 97CB (NHTSA ID : 16V642000) but only for some VIN numbers and not for many others experiencing the same issue.
Side marker light defective message appears erroneously. Side marker light is intact and functional. Error message is a distraction and will fail to accurately notify of real issues with side marker light.
I got a malfunction alert on my dash that states " Right Side Marker Light Defective - See Owners Manual". Apparently, there is an existing recall 97CB for this item but my VIN is not listed as part of this recall. I have read several complaints that more and more Audi Q7 vehicles are being affected by this malfunction. I would like to see if my VIN can be included on the 97CB recall? Since this problem seems to be shared among tens of thousands of vehicle owners and those affected are growing in numbers. Please advise on this issue since it is a safety related matter and the repair cost from Audi are very expensive. Thanks, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
there is side marker lights issue. it happened 1 one year ago. it was right side. few months later, left side had same problem. I checked up audi q9 with same problem. I found that old model has same issue with recall. I searched audi owner web site, and saw there were so many owner had same problem. however, audi did not declare 2017 Q7.
AUDI 2017 Q7 PREMIUM PLUS: July 25, 2023 - Got a notification "Front right side marker light defective." The car had just passed the 50k manufacturer's warranty. The current mileage at the time was 51,426. Contacted dealership for assistance and they informed there was a recall on this issue but unfortunately my VIN did not qualify for it, also that the vehicle was no longer under the manufacturer's warranty. I then emailed Audi customer support explaining my concern and how I felt this was a safety issue that should be the manufacture's responsibility to repair. I received a call back from them and pretty much what they said was, "we apologize for the inconvenience but unfortunately your VIN does not apply to the recall and the vehicle is no longer under warranty." I got the same response as the dealership. I've taken my car to two different shops and the cost varies from 5k-6k. This is insane for a car that was barely over 50k miles. I've never experienced any other problems with my car in the 4 years I've owned it. This was the very first time. I maintain my car very well and it is always up to date with the maintenance services. This is a safety issue that can affect my safety and others as the purpose of these lights are to inform other drivers about my vehicle when observed from the side. Especially at night. After several attempts with the dealership and no luck I gave up. I found a European Auto Shop to look into this and they are now working with my extended warranty in hopes they can get this fixed for the safety of others and myself. I strongly feel Audi should have made this recall apply to all their 2017 vehicles experiencing this problem. Thank you.
Front Left Side Marker Light Defective. See owners Manual. After checking with the owners manual - it says contact your Audi service. Checking online reveals that several other Audi owners with an AUDI Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to AudiWorld online this exact issue is covered by Audi Recall campaign 97CB (NHTSA ID : 16V642000) but only for some VIN numbers and not for my vehicle
A repeating fault saying "Front right side marker light defective. See owner's manual" keeps popping up in the primary display with an accompanying bell sounding. The Long Beach Audi dealership said all lights were working correctly and failed to fully diagnose the problem in the five days the car was in their shop. This repeating nuisance fault is annoying and distracting to the point of being a safety hazard and should be fixed by Audi.
The right side mark light failed. There was a recall for this problem (Audi Recall Campaign 97CB, NHTSA campaign ID 16V642000) but it did not include my car. It seems many Audi owners have this issue.
Front Left Side Marker Light Defective. This is a known issue with Audi's vehicles. There was a recall for some vehicles but apparently not the Audi Q7. The lack of these lights put the driver and those around them at risk due to limited visibility. People are choosing to completely DISABLE the light rather than pay the exorbitant fees to ensure a simple bulb is working. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The front right side marker light defective. Error Message There is a known issue with this under previous recall (16V642000). Recall needed to add more vehicle to this propblem.
A D V E R T I S E M E N T S
- New York, NY, USA