This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I called BMW beverly hills several times since I owning the car. I have taken it in because I received a recall letter and it seemed to have an electrical shortage. I told them I did not feel safe driving the car with a potential electrical issue and air bag defect. I dropped off my car 2 times. Never got an update. No one went over what was done to to the car. They wanted me to buy an extended warranty. After expressing several times and dropping off my car 2-3 times, they never called me back or responded... I had a car accident in late November or early December. Thank god my airbag did not deploy but I feel completely unsafe driving my car because I do not believe the electrical issue I complained about and the airbag I am waiting to be replaced. Electrical: When it is stationary it is having electrical issues. Turning it on is an issue. Airbag: I called several times to request my airbag be replaced because I did drive the car in palm springs where it is very hot. I also recently had a car accident in this car. I feel completely unsafe in my car. - (recall related issue)
- Los Angeles, CA, USA
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- Los Angeles, CA, USA