This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 BMW 325I. While driving at an unknown speed, the passenger seat heater was activated. After five minutes, the contact noticed a burn hole on the passenger seat and smoke coming from the hole. The contact deactivated the passenger seat heater and poured water to extinguish the smoke. The contact also discovered that parts of both the driver and passenger seat were melted. The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 140,000.
2003 BMW 525I with 56K miles. Driver seat heater was turned on while the engine was warming up and few seconds later, one spot on the seat started smoking and burning a whole. The engine and heater was turned off immediately which prevented the fire from spreading. Notified BMW North America and dealer agreed with full seat replacement.
- Tomball, TX, USA
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- Prince George, VA, USA