This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The dealer (bobby rahal BMW of South hills, 2610 Washington rd, canonsburg, pa 15317, 1-(724) 746-2600) was contacted and provided no option of a loaner vehicle in the event of a failure. The manufacturer was contacted and stated parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328I. The contact stated that the vehicle was included in NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The manufacturer was contacted and stated that parts were not available. The dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
Manufacturer has not remedy the safety recalls in a timely manner as it's been almost a year since the recalls and there are still no parts/fixes available. There are 2 recalls from Oct 2017 and as of today Aug 2018 there are no parts available to fix the issues: Positive crankcase ventilation (PCV) valve heater and blower motor wiring. Safety risks: Over time, it could deteriorate and, in rare cases, could lead to overheating. And connection between the wiring and this system could deteriorate and, in rare cases, could lead to overheating.
- Coconut Creek, FL, USA
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The contact owns a 2008 BMW 328xi. While driving at an unknown speed, an odor of burning plastic emitted through the air vents. In addition, the contact stated that the vehicle overheated. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to princeton BMW (3630 quakerbridge rd, hamilton township, NJ 08619, (609) 570-1520), but was not repaired because parts were unavailable. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer. The approximate failure mileage was 110,000. VIN tool confirms parts not available for NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). - (recall related incident)
"BMW recall" on 8/20/18 Monday morning I drove my 2008 BMW 328I approximately 2.3 miles and parked the car at 7:00 am. At approximately 7:10 am I was notified that my car was on fire.
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (cain BMW, 6461 whipple avenue nw, North canton, Ohio 44720, 330-494-5588) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
As we were pulling on to our street, smoke appeared from the dash. Smelled like an electrical fire. The ac made some weird noise as well. We promptly stopped the car in our driveway (about 100feet from when it started), stopped engine, took out key. Windshield wipers started going back and forth. Windows started going up and down by themselves. Within minutes the entire cabin filled with dark black/grey smoke. The car then set ablaze. 2 loud pops were heard. The entire cabin charred. The back of the engine was all ablaze. Fire dept used jaws of life to extinguish car. Totaled. We do have videos of the smoke starting and are available - they are on my wife's phone, as well as lots of pictures.
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Circle BMW (500 NJ-36, eatontown, NJ 07724, (732) 440-3640) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
I contacted BMW multiple times before the recall notice and have been stonewalled since. Just two days ago my blower motor stopped working suddenly and got hot under the glove box. I have been trying to get this fixed for over 1 1/2 to no avail. The dealer and manufacturer have not helped and I need to consult the NHTSA for help. I want this problem fixed and I wanted it yesterday. Due to the fact that BMW has not provided a solution/remedy fast enough, I have had to travel with no air conditioning in the Florida heat, what makes it worse is wuen it rains. They refuse to offer alternate transportation and I have been rudely yelled at and discouraged from trying to reach corporate. I tried to explain my situation and the seriousness of my situation to no avail. BMW has a long history of good and bad, yet they refuse to help a customer or to help relieve the burden of the recall or offer extra assostance or satisfaction in this particular case. I wish to have something done about this.
I've been trying to get this taken care of for a while now, and the manufacturer is saying that the remedy isn't available. I feel unsafe, especially now during the summertime when I'm using my heating and ac. I experienced better customer serivie back when I had a Chevy.
There have been 2 wiring recalls. One for blower motor and one for pvc wiring that have still shown no remedy available. Since oct2017. My engine service light on my dash has been on for a month now. My code trader is indicating the blower issue. Any way to find out when this will be fixed ? thank you
Received 2 recall notices from BMW usa 11/17 and 11/17 for issues with the blower motor wiring and the engine PCV valve heater. Contacted my local dealership to have them fixed. Was advised that they did not have authorization from the national office to perform the repairs. When questioned about having the parts the service representative admitted that they could get the parts but would not be reimbursed for the repair because the national office had not authorized their use. Repeatedly check with them over the next several months. Received the same answer again and again. Contacted BMW usa directly through their customer service and spoke with their representative who stated that they did not have the parts to repair the known safety issues and were hoping to have them fixed later this year. When I informed them that the local dealership said they could get the parts they finally admitted that yes they had them but not enough to cover all the recalled vehicles so they were not authorizing repairs yet.
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (plaza BMW, 11858 olive blvd, creve coeur, mo 63141, (314) 720-6045) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328I. The contact received a recall letter from BMW in November of 2017 for NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact called classic BMW (2571 som center rd, willoughby hills, oh 44094, (440) 585-9990) six months ago and was informed that the parts were not available to complete the recall repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
BMW recall campaign nos.17V-683 (PCV valve heater) and 17V-676 (blower motor wiring) were issued in November 2017 and to date replacement parts are not available. What is the holdup? luckily, I have not yet had any problem but, as noted in the recalls, failure of either of these systems could lead to a fire.
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system), 17V683000 (engine and engine cooling), and 16V071000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rallye BMW in westbury, New York was made aware of the recalls and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for NHTSA campaign number: 16V071000 (air bags). VIN tool confirms parts not available for NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling).
A D V E R T I S E M E N T S
- Houston, TX, USA