This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 BMW 328I. While the vehicle was idling, there was an abnormal burning odor in the vehicle. The contact received notification of NHTSA campaign number: 17V676000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Roadshow BMW (405 germantown pkwy, cordova, tn) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 120,000. VIN tool confirms parts not available. * (recall related incident)
Pulled into driveway, smelled melted plastic, parked car and turned it off. Looked and saw flames from under the passenger side glovebox area. Car ignited in flames. Attempted put out but fire spread rapidly and called 911.
The contact owns a 2008 BMW 328xi. The contact stated that the vehicle stalled more than once without warning. In addition, there was a burning odor inside the vehicle from the vents when the air conditioner or heat function were used. The vehicle was not inspected by a dealer. The vehicle was inspected by an independent mechanic. The contact later received a recall notice. The manufacturer was notified of the failure and the contact was waiting to determine when the recall would be scheduled with a dealer. The VIN, recall information, and failure mileage were not available.
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called BMW of minnetonka at (952) 236-1263 (15802 wayzata blvd, wayzata, mn 55391) and was informed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Received letter in November. I am experiencing issues likely related to the recall as my heater is not working and I'm having electrical malfunctions. Each time I call BMW to have the recall addressed I am told there are no parts to resolve the issue, but that I can come in and pay $175 for an inspection.
- San Diego, CA, USA
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The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (BMW of middleburg heights, 6976 pearl rd, middleburg heights, oh 44130) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Princeton BMW of princeton, New Jersey was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact stated that smoke entered the vents of the dashboard. The failure mileage was unknown. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 BMW 328I. While driving various speeds, the vehicle overheated and smoke appeared from the engine. The contact coasted the vehicle to the side of the road, added water to the radiator, and was able to resume driving. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags), 17V676000 (electrical system), and 17V683000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to braman BMW (2060 ne 2nd ave, miami, fl 33137, phone: (305) 571-1200), but the parts were not available. The vehicle was not repaired. The manufacturer informed the contact to take the vehicle to the dealer and did not assist. The approximate failure mileage was 112,000. Parts distribution disconnect and VIN tool confirms parts not available.
The contact owns a 2008 BMW 328xi. While driving various speeds, an abnormal odor was present coming from the front vents. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V696000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of North houston in houston, Texas was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recently I got a letter from BMW that my vehicle was recalled for two issues which I have been experiencing since a year. 1 overheating 2. plastic burning smell inside the compartment. I brought this to their BMW's notice many times which they ignored. And recently when I got this recall letter from BMW I gave them a call(princeton BMW), they gave me an appointment saying they will fix that. I told them crystal clearly that I was there for the two recall issues only and nothing else. And to my shock, let alone repairing the mandatory recall issues, they gave a big list of other things, which I did not even ask for, and they charged me around 170 dollars(attached copies). I am bringing this to your notice for solely one reason, and that is there are millions of unsuspecting people who are unaware of this malpractice who will be falling into this kind of trap. BMW is trying to make money out of this situation too. I am attaching all the copies. Please look into this matter and please make them realize there is an authority watching. I felt like somebody stole money from me. Hope to get a response from the department. Thank you very much.
The contact owns a 2008 BMW 328I. While driving 40 mph, smoke appeared under the glove compartment. The contact stopped at a fuel station and the vehicle caught fire. The fire was extinguished by the fire department. A police report was filed. The contact suffered injuries from excessive smoke inhalation. There was no medical attention required. The vehicle was towed to the contact's residence. The manufacturer and dealer were not made aware of the fire. Aaa was notified and stated that the wiring of the vehicle was in poor condition. The contact recently received notification of NHTSA campaign number: 17V676000 (electrical system). The failure mileage was unknown.
Takata recall. The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The interim recall notice indicated that the remedy and repair parts were unavailable. The contact was uncertain as to when the second letter would be sent from the manufacturer, indicating that the part was available. The vehicle was included in NHTSA campaign number: 16V071000 (air bags) and was to provide the repair. The dealer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
I locked the car doors while driving using the dashboard switch. Upon arriving at my destination and placing the vehicle in park, I was unable to open the driver's door with the dash switch, key fob or interior/exterior door handle. I had to exit the vehicle by crawling over the console between the driver and front passenger seat. Had an accident occurred preventing egress via the passenger door, I would have been trapped in the vehicle. The repair involved replacing a 15 amp fuse with a 20 amp fuse and has occurred with some BMW cars. BMW needs to address this issue via recall.
The contact owns a 2008 BMW 328xi. On several occasions, while driving, the RPM needle dropped and then returned to normal. The vehicle shook and stalled. On several other occasions, the vehicle failed to start. The contact mentioned that the passenger side air bag and seat belt indicator illuminated. The contact was concerned that due to NHTSA campaign number: 16V071000 (air bags), the passenger side air bags could also be defective. The vehicle was taken to an independent mechanic who diagnosed that the key needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer was not notified. The contact referenced NHTSA campaign number: 13V044000 (electrical system). The contact was concerned that the stalling would occur and could cause a crash. The manufacturer was notified of the failure and stated that the vehicle was not included in the recall for the electrical system and no parts were available for the air bag recall. The manufacturer informed the contact that she would receive a notification letter when the part was available. The approximate failure mileage was 100,000.
According to fire fighters the car's electrical system caused a fire. The smoke and burn patterns indicated the fire began in the front dash area. The vehicle was stationary, nothing was on, no electrical devices plugged in. It hadn't been driven in several hours, no one was in the car (doors were still locked, the electrical system no longer operated and the windows had to be broken to get into the vehicle). The fire melted the front dash, especially on the passenger side, smoldered for quite a while, and was hot enough to crack the front windshield. There is extensive fire and smoke damage to the car.
On June 24th 2017 as I was backing out of my driveway at my house in my 2008 certified pre-owned BMW 328xi, the car was in motion, with my 3 year old son and he noticed smoked coming from the vents. I turned my head around to see what he was talking about and noticed smoke billowing from the vents and glove box area. I immediately unbuckled him from his car seat and told him to get out. I exited the vehicle, dialed 911, and got him to a safe distance. I could see an electrical fire (based on location and smell) coming from under the passenger side dash board near the glove box, within 4 minutes the entire vehicle was engulfed in flames. Luckily no one was physically injured. The fire investigator says the fire originated from the glove box area where a fuse panel and battery cable are located as identified in the fire report attached. It is my belief that the fire was caused by an electrical malfunction at the fuse panel located under the glove box. I did some research and in 2013 there was a recall (NHTSA campaign number: 13V044000) for the vehicles power cable attached to the fuse box that was fixed; however, I believe that it was either fixed improperly by BMW or the recall didn't fix the issue.
The contact owns a 2008 BMW 328xi. While the vehicle was parked in the garage, a fire started without warning. The contact was able to notify the fire department and a fire inspector extinguished the flames. A fire inspection report was not provided at the time. The fire began near the instrument panel and the front passenger side of the vehicle. The insurance company and manufacturer were notified and the contact was waiting for them to investigate the cause of the failure. The dealer was not contacted. The vehicle was parked at the contact's residence and was unable to be driven. The failure mileage was not available.
The contact owns a 2008 BMW 328I. While the vehicle was stationary, none of the doors (except for the driver's side door) would unlock or open. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 116,000. The VIN was not available.
A D V E R T I S E M E N T S
- Cardova, TN, USA