This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my vehicle engine stalled and lost power. I tried to restart while in the middle of the city street with several cars behind and coming from oppisit direction. I placed the car in park and jumped out leaving the vehicle while watching and looking at other cars avoiding from hitting it. Two jentalman can to help me push it out of th the middle of the street. My sister was with me and was telling to to pull to the side but with no power the car was stiff/suff and brakes was also stiff. Very scrary!the vehicle was just released from the dealer 2/26/2019. On a recall blower moter wiring and recall PCV valve heater./check engine light on, engine making knocking sound. According to documents.
The contact owns a 2011 BMW 328I. The contact smelled burning wires and stated that the blower motor turned on and off after the vehicle drove over a bump in the road. The symptoms were similar to those listed in NHTSA campaign number: 17V676000 (electrical system). An independent mechanic verified the failure with the vehicle. BMW portland (2001 sw jefferson St, portland, or 97201, (971) 340-4590) and the manufacturer stated that there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 110,000.
I have a BMW 328I series 2011 4 door sedan vehicle ) I purchased my car 2018 April and since the 1 St day it has given me electrical problems diagnostics nor any mechanic have found soultion the vehicles battery suddenly drains I have gotten 5 new batterys replaced because they end up being bad and I always have a drained battery after 3 or less hours of recently usage also the vehicle in various occasion turns of in the freeway, while driving in the street etc. When it shutsdown lights flicker, and in dashboard theirs shortage noise and in the dashboard the ground picture with the vehicle is red (no check engine ) my brake light is permanently on then after 1-2 min car turns on completly well and the ground logo with the vechile is yellow but it can turn of and do the same in 1-3 min or sometimes it wont do it until 4 hr or the next day but it is a constant thing everytime I drive the vehicle I have started to worry because I noticed my battery full of acid and I replaced it three time because TR scid is melting the metal were the battery goes and it is next to the gas tank
The contact owns a 2011 BMW 328I. The contact stated that the vehicle was included in NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact noticed a strong odor and smoke inside the vehicle prior to receiving the recall notification letter. The dealer (advantage BMW clear lake, 400 gulf fwy S, league city, tx 77573, (281) 557-7000) was contacted. The dealer indicated that they would be able to schedule a diagnostic appointment and that a supervisor would call to determine if there was an option for a loaner vehicle. The contact waited for a call for weeks, but did not receive one. The manufacturer was notified. The failure mileage was not available.
- Texas City, TX, USA
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11/2016 - car stalled on the interstate and wouldn't restart. Complete power failure (engine, brakes, steering) - mechanic replaced a gas valve. The exact same problem happened twice more. BMW replaced the fuel pump and now wants to replace the control module. All this within 3000 miles. Seems like a major fuel system failure. 04/03/18-104795 miles on the vehicle it was brought in for -blower motor recall was performed due to the fact that yours was inoperable -PCV valve recall -check engine light was on and the cause was the fuel pump. Car has been driven 2766 miles in between the next visit. 09/28/18-107561 miles on the vehicle it was brought in for -A/C service due to the A/C not being cold enough. -sluggish running (cause was the differential pressure sensor) an emissions item that has nothing to do with the fuel pump and the vehicle also needed the (charcoal canister) replaced, also an emissions item. Car has been driven 487 miles 10/23/18-108048 miles on the vehicle it was brought in for -AWD/ABS/emergency ebv light is on-( this is controlled by the vtg module) I'm not getting a signal from this module. After inspecting what we could of the module that is when the technician found that there was water in the passenger rear floorboard. -fuel pump message on the screen (cause is the ekps module) the module controls what the fuel pump does. If this module is malfunctioning then the fuel pump isn't operating properly resulting in the 'fuel pump' message on the screen. It is the same issue, yet they have "fixed" two different parts of the fuel system already. What are the odds that a third, even more expensive part would fail so soon?
Takata recall. I have recieved several recall letters regarding my vehicle. I have noticed my car driving differently, and I do not feel safe being in the car or having others in the vehicle. I have read the recalls on my vehicle and it has stated that car can go on fire while driving or not and parts are not available. I would like to return the vehicle my famiy and my safety comes first.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact called herrin-gear BMW of jackson at 601-354-2269 (located at 1685 high St, jackson, ms 39202) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Advantage BMW midtown (1305 gray St, houston, tx 77002, (713) 289-1200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Blower motor recall and PCV valve recall. Hello, I got a recall notification in the E-mail for the PCV valve and the blower motor. I had already taken my car into BMW previously to have my vehicle worked on by BMW and carmax for problems on these parts and relating parts because they were not working properly. I was wondering if you could please take a deeper dive into my issue. BMW has said they will only reimburse about $250 when I paid much more than that before for the parts directly affected and indirectly affected by faulty parts. I look forward to hearing back from you and appreciate all the help.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system); however, the parts were not available. The dealer (BMW of wichita, 11000 E 13th St N, wichita, ks 67206, 316-779-2613) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2011 BMW 328I. While parking the vehicle, the engine suddenly shut off and could not be restarted. The battery was recharged and the engine was restarted, but the vehicle experienced several electrical failures, including the windows not functioning, the instrument panel lighting not illuminating, and the turn signals not operating. The vehicle was taken to an independent mechanic who diagnosed that the footwell module (frm) was faulty. The frm was reprogrammed, but the electrical failures continued. The manufacturer and local dealer (century West BMW, 4245 lankershim blvd, North hollywood, ca) were notified of the failures, but no assistance was offered. The failure mileage was 92,000.
The contact owns a 2011 BMW 328I. While the contact was parking the vehicle, it lost power without warning and failed to restart. The vehicle was jumpstarted by aaa. The vehicle was later taken to an independent mechanic where it was diagnosed that the module under the driver's seat failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer. A dealer was not contacted. The approximate failure mileage was 92,000.
Before any prompts on the navigation screen ever came up, I would often sometimes smell something burning or giving off a hot rubber smell which I addressed as soon I purchased the vehicle from queens auto mall auction, they said it was nothing to worry about if I did not see the check engine light on. While I was driving my BMW 328 xi 2011 the car suddenly lost power and a fuel pump malfunction display prompted on my navigation screen. The car stopped on a bridge in the left lane without me being able to pull over. The car would not start up again at all after several attempts. I waited about 30 minutes and the car started up again. I drove it back home 5 min away and got my vehicle towed to the BMW of manhattan where they say they took care of the problem. Once I picked up the vehicle, I drove for approximately 25-30 minutes before the same exact thing happened again and I was barely able to switch into the right lane so I can pull over and have another tow come and take my car to BMW of manhattan just an hour after I had it serviced. I had the recall for the PCV valve heater replaced at that service so I know the same fire/rubber burning smell can't possibly be from that valve recall. I have seen online many people have the same problem with their 3 series, and I am concerned this may be an underlying issue with all 3 series BMW 2006-2011. In both of these separate instances I was driving and was very scared that I could have gotten into a serious car accident in New York city
After getting my car serviced at tom bush I had several new alerts go off for sensors going out and electrical issues that resulted in more than $3,000 in repairs I was required to pay out of pocket. I came to find out these elements were caused by 2 of the open recalls because the vehicle kept overheating and caused sensors etc to burn out. I called the number provided in documentation I received after repairs had been made and was told there was no remedy available. I asked the customer service rep what to do since my vehicle was already affected and I had to pay out of pocket. The rep said to contact the BMW service center for assistance. I called the service center several times and even called and left voicemails for the general manager of the service center only to never receive a call back from anyone. This ordeal lasted several months and I eventually traded the BMW in for a new car because I was not receiving any communication back from BMW or the dealer service center and could not afford to keep paying for costly repairs due to recalls with no remedies available. This is the first complaint I am submitting related to my 2011 328I BMW. The other complaint I have to file next is for the airbag recall which also caused major damages to the vehicle.
For several months my air conditioner had been blowing warmer air than normal but was tolerable. A week ago, while driving on the interstate I smelled a burning plastic smell. Almost immediately my air conditioner shut off. Following that the radio and display shut off as well. I pulled over to the shoulder of the road and put the car in park. At that point I noticed white smoke coming from the vents in the dash. I grabbed some things and got out of the car. Within 2 mins of notching the burning smell, flames began coming out from under the passenger side of the dashboard. My car was totally engulfed within several minutes before the fd arrived on scene. The car is a total loss with the fire contained from the dashboard back through the cab of the car. After reading about the blower motor recall, I suspect the ac not functioning properly was in direct relation to the issue. I never received any recall notifications about potential fire issues. It was not until my car burned and I started researching that I came across many reports of very similar issues.
My BMW was parked and turned off when it started on fire. It was parked in a soccer field at camp minikani on July 1, 2018 in richfield, Wisconsin. The fire department said the fire was caused in the blower motor under the dash. BMW had a recall on this car, at the time of fire, which they refused to fix. I received an initial notice from BMW in November of 2017. After receiving the notice I phoned BMW who said they did not have a solution to the problem and would contact me when they did. In the meantime my car was a total loss due to the fire.
2 recalls for risk of fire filed in Oct 2017. 17V676 & 17V683. Notice received 12/02/ 2017. To date 8/28/2018 no remedy available! both known fire risk and no action from BMW 9+months later.
After 3 separate recalls, all BMW defects. Now changed battery, and windows and directionals wont work. Now defective footwell part costing 800plus. BMW will replace, but only if I take time off work and huge expense to drive 4 hrs each way to nearest dealership, because they refuse to tow, even tho their part went bad. They are forcing me to drive (cant afford to tow) a car with 2 safety recalls and a bad computer system to another state with no viable options.
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Perillo BMW (1035 N clark St, Chicago, il) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- North Hollywood, CA, USA