This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 BMW 328I. The contact stated that he drove the vehicle and parked the vehicle however, returned to the vehicle after an hour notices smoke coming from the engine compartment. Within two minutes flames were seen coming from under the hood. The fire department was called and extinguished the fire. A fire department report was filed. The vehicle was towed to a friend's residence and approximately 3 days later the manufacturer retrieved the vehicle to do an investigation which took two months. The determination was that the vehicle had an oil leak which caused the fire. The contact was referencing the failure to NHTSA campaign number: 17V683000 (engine and engine cooling). The approximate failure mileage was 102,000.
In 2018 classic BMW dealer diagnosed oil pan gasket leaking and my oil level was low. He recommend gasket replacement at a cost of $1100 I wrote letter & called BMW corporate usa for investigation and resolve the issue. But 1 yr later, they have not resolved the issue & have used my expired warranty as reason for not looking at issue. I have found that this is common issue with BMW cars through my online research. I would like NHTSA to investigate these complaints.
The contact owns a 2011 BMW 328I. The contact stated that the aluminum bolt detached which affected the camp-solenoid switch. The vehicle was taken to an independent mechanic and was diagnosed that the two bolts in the motor under the camp solenoid switch needed to be replaced and the timing needed to be readjusted. The vehicle was not repaired and was not taken to a dealer. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall and referred the contact to NHTSA. The failure mileage was approximately 160,000. The VIN was not available.
The contact owns a 2011 BMW 328I. The contact stated that upon vehicle start up, the low oil pressure oil light had illuminated. The contact took the vehicle to an independent mechanic where the vehicle was inspected. The contact was notified of a defect in the plastic cover on the oil filter, which caused the engine oil leak. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 123,000.
- Edgar, WI, USA
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I brought my car to a local garage when the check engine light came on. The mechanic had spent over 5 hours taking our car apart once he found that some of the bolts on the camshaft were broken and had fallen in the engine as far as the oil pan. I called BMW and they said that although there was an extended recall on this that the would not cover any of the expenses for this major repair which was over $5500! they would have covered the repair if I brought the car into one of their service centers. I would have had to pay my local garage thousands of dollars to give me the car in pieces and have is towed to BMW. I told my mechanic to complete the repair and I would attempt to fight BMW. Contacting you is my first step in fight BMW. I will also look into a class action that may have started against them and join
The back door passenger side wood door panel is off and it was never fixed or replaced when I purchased the vehicle. This will probably cost me money to get the wood panel put back on the door. The same lights always appear on my dash board. The indicator lamps are on: Dsc is deactivated. I do not know how to get this fixed. The brake light stays on and it is illuminating a yellow light. I managed to reset the service engine soon light after reading youtube. I took my car back to dealership twice and they did a diagnostic and couldn't get the service engine soon light to turn off. Also the dealership told me I have new brakes and a new oil change. A friend told me how to check my oil and my oil was a quart low. I drove to the nearest gas station and put in a quart of synthetic blend motor oil. I discovered after driving to Washington from las vegas, Nevada my car leaks from my engine.
Purchased a 2011 BMW 328I used it came with extended warranty the first issue I had was in my foot well module I came in from work parked car in drive way woke up the next morning to no headlights turn signals and car would not start I contacted BMW because there was a recall on the foot well module took car in to get everything checked out BMW replaced foot well module said everything was ok drove car home thinking everything was ok parked car woke up the next morning car was completely dead no power so I took battery to get tested and had to replace the battery also the battery terminal cause saftey terminal went off from there I replaced everything that was needed car has power but will not crank had it diagnostics said it was relay replaced all the relays in the car no start same issue had the crank position sensor replaced still no start battery good looked online to see that the frm could cause electrical issues which is clearly the issue but all problems to this point got worse since module was replaced by BMW dealership and diagnostics by them stating everything was ok. Ive literally exhausted my options of buying and replacing parts and the problem persist when I contacted BMW about the recall on the electrical problems with the foot well module instead of them just replacing a module and saying my electrical was ok when it clearly was not
My BMW does not idle smooth, it hesitates like it is choking on gas, its idle gauge goes from 0 to 15 constantly. At first I thought it was a transmission problem. I had it tunes=D up and the problem still exists. It has little power on and off. You have to accelerate hard to get it to go up hills and it is not a smooth shift when your riding it hard to get the idle up to par to go faster.
The contact owns a 2011 BMW 328xi. While driving various speeds, the vehicle overheated, and the check engine and oil indicators illuminated. On August 26, 2019, the vehicle was towed to rick hendrick BMW (1518 savannah hwy, charleston, SC 29407, (843) 261-5760) to be repaired per NHTSA campaign number: 17V683000 (engine and engine cooling). On August 27, 2019, the contact's vehicle was involved in a crash while being test driven by a mechanic. There were no injuries. The contact was notified of the crash the following day. On August 29, 2019, the contact went to the dealer to speak with a manager and was informed that he would need a police report before they could make any decisions regarding his vehicle. A police report was filed. The contact had not spoken with his insurance company. On September 3, 2019, the contact was provided a repair estimate via email at the cost of $4,751. The contact was informed that the rec eccentric shaft sensor with the valve cover, oil filter solenoids, spark plugs, coils and other oil related failures in the engine needed to be replaced. On October 15, 2019, the contact was informed that his bumper had been replaced by the insurance company of the driver who crashed into his vehicle and that he was "all set to go". upon his return home, the vehicle began smoking and the check engine indicator illuminated. The contact had the vehicle towed back to the dealer. The contact was denied a loaner vehicle. The contact was unaware of the vehicle's whereabouts. The failure mileage was 56,000.
The contact owns a 2011 BMW 328I. The contact stated that the engine made an abnormal rattling noise and was running roughly. In addition, the service engine indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to NHTSA campaign number: 14V176000 (engine and engine cooling). The failure mileage was 85,000.
Was driving home on the interstate at 60-65mph and suddenly the car began to slow down and loose power. No indication that something was wrong until I pulled off the roadway and shut the vehicle off. I exited the vehicle raised the hood. Next, I noticed all the engine oil had began draining out of the vehicle into the ground.
When I turn on my air conditioning my car overheats when I was driving home from work it started to overheat and I was stuck on the highway for about 2 hours I need this problem fixed as soon as possible I am in fear of this happening again
The spark plug coild keep breaking before their servace interval. These are supposed to last somewhere between 60K to 80K miles but they keep failing at around 35K to 40K miles. This makes the engine misfire and it is dangerous to drive in this condition.
3-times the car's engine was turned off by the computer while we were driving on the freeway and the streets. Car info says "fuel pump, service soon" and then the car won't start for an hour. First time we took it to beverly hills BMW center and they replace the fuel pump. Next day, fuel all over our garage. Took it back for them to secure it better.next morning we got gas all over the garage again. I had to secure the fuel pump. I'm not confident in the service at BMW centers but I really have a problem with the car turning off while your in the fast line on the freeway. We were almost hit by a truck the third time it stopped.
The contact owns a 2011 BMW 328I. The contact stated that the vehicle overheated intermittently. The vehicle was not diagnosed by a dealer to determine the cause of the failure. The vehicle was not included in NHTSA campaign numbers: 17V676000 (electrical system), 13V044000 (electrical system), 17V683000 (engine and engine cooling), and 14V176000 (engine and engine cooling); however, the contact felt that the failure may be related to the recall campaigns. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 100,000.
Vehicle showed check engine light and was idling rough during commute. Engine shutoff/stalled while stopped at a stoplight. Was able to restart and return home, but idle remained rough. Attempted to drive to repair shop on another day, idle was rough upon engine start and check engine light remained on. Car again stalled at an intersection while stopped at a red light. Engine would not re-start and vehicle required a tow to get it to shop. Dealership service center explained that vanos bolts had sheared and is the exact issue described in BMW recall campaign vanos sib 14V-176. In spite of my vehicle matching the make, model, year, and engine type described in the recall, BMW informed me that my VIN was not showing any recall. It appears BMW of North America has either intentionally or through negligence omitted certain vehicle vins from the recall bulletin, even though they are subject to the malfunction specified (shearing of vanos bolts).
My vehicle was making a squealing noise, was louder when running but sitting still. Took it to a garage and valve cover gasket was leaking apparently. I know this happens to cars but my BMW is a 2011 with only 65500 miles at the time.. costed me 1000 dollars to fix and a month before this they did a recall on the PCV valve and had it tore apart. Maybe it was someone's mistake when reassembling the PCV valve heater during recall at BMW dealer at towne auto in williamsville near buffalo NY?? idk but that is low mileage for this to happen
A D V E R T I S E M E N T S
- Bayonne, NJ, USA