really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
7,430 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 BMW 328 brakes problems

brakes problem

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2013 BMW 328 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Jul 152013

328 4-cyl

  • 11,000 miles


I was moving very slowly, less than 5mph, in a line of cars waiting to pull into a parking lot. All of a sudden, brake pedal became rock hard. I could not stop the car from rolling. I had to shift into park to avoid hitting the car ahead of me. Restarted the car, brakes felt normal. This has not happened since. I informed the service department at the dealer, but they said they can't re-create the problem, therefore they cannot do anything about it. I read news reports that this is being investigated by your organization and decided to report the incident which took place on 7/15/13.

- Brooklyn, NY, USA

problem #5

Jul 032013

328 4-cyl

  • 1,000 miles
Roughly two months after taking possession of my new BMW 328I, I was driving on the freeway when my car suddenly and without warning lost all braking ability. The brake pedal was hard as a rock. Fortunately, I avoided an accident by coasting off of the freeway and into a hotel parking lot. My car was taken by tow truck to a service department at BMW, where it remains to this day. My service advisor initially informed me that only the vacuum pump needed to be replaced. A week later, however, I am told that the intake camshaft must also be replaced because it is badly damaged.

- Los Angeles, CA, USA

problem #4

Feb 052013

328 4-cyl

  • 7,200 miles
While slowly coming to a stop, the brake pedal became hard yet the car would not stop and seemed to glide for 10-15 feet before finally stopping at which point the engine revved to 6000 RPM, but did not accelerate. The pedal became so hard that I could not press any harder, yet was still slowly moving. Turned the car off and restarted the car and drove to the dealer. The dealer could not find anything wrong. On 7/15/2013 the exact same thing happened again as I was pressing the brake pedal I could feel the car continuing to move forward and the brake pedal became very hard yet still did not stop the car. As soon as the car finally stopped the engine revved to 3500 RPM, at which time I shut it off. Car is back at the dealer and bmwna has been notified of both episodes.

- Prairie Grove, IL, USA

problem #3

Jun 202013

328 4-cyl

  • 1,020 miles


I purchased a new 2013 BMW 328I in late May. Within a week of ownership the brakes failed. The car was towed to the dealership and was there for three days. Then less than a month later, last week, the brakes failed again. I almost got in a bad accident and in fact did scrape the curb. I was told the original problem was a vacuum pump, similar to other reports on this site related to that model of car.

- Atlanta, GA, USA

problem #2

May 292013

328 4-cyl

  • 200 miles
After purchasing this car new, the power brakes completely failed on May 23. I had the car towed to BMW where they replaced the brakes vacuum pump. The car was returned to me where the problem happened again, the day it was returned, exactly the same way as before. When you push on the brake, the peddle is really hard and barely responds. It is very difficult to stop the car.

- Whitinsville, MA, USA

problem #1

Jan 272013

328 4-cyl

  • 2,250 miles
The subject vehicle accelerated unexpectedly when the car was slowly turning into a parking space in a parking lot. The driver had to suddenly press very hard on the brake in order to stop the car.

- Mclean, VA, USA

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