BMW 2002 330I 4 door sedan. The rain gutters surrounding both the rear passenger doors have come loose and prevent the doors from closing tight. The warning light on the dash comes on because the doors will not fully close. BMW service confirms that the adhesive hold the gutter clips in place fails as do the clips themselves. In a conversation with BMW they call this wear and tear and refuse to repair the gutters! it is a safety issue when the rear doors can not be properly closed. No death or injury yet but the potential is certainly there. BMW suggested replacing the gutters for $450. Which according to them is the only "cure" for the failure. This safety failure should be a recall.

- Falls Church, VA, USA

I have intermittent problems on hot days unlocking my car doors. My key button does not always open the door. I have to manually open the door. The real problem is when I'm inside the car, the unlock button does not work, even when I manually pull on the door handles from inside the car, the doors continues to be locked. This creates a very dangerous situation and a major safety hazard for all the passengers because the doors do not open. Once the car is cooler, they start to work again. I'm afraid that if I ever get into a car accident, nobody will be able to get out of the car. There is no BMW recall for failed locks. Please help. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Phoenix, AZ, USA