10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
69,817 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 BMW 330 lights problems

lights problem

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2004 BMW 330 Owner Comments (Page 1 of 7)

problem #134

Jan 052023

330

  • miles

A D V E R T I S E M E N T S

This car has factory HID Xenon projector headlights. Over time the reflector bowls burned and melted from the heat of the light bulbs, causing some wire insulation to melt, and a brown film to cover all surfaces inside the headlight assembly. The brown coating makes the headlights dangerously dim. From various online searches, it appears this is a common failing of these headlights. BMW has not recalled these headlights, and replacements nearly exceed the value of the car.

- Kennewick, WA, USA

problem #133

Jul 172020

330

  • 210,000 miles
Right front low beam headlamp cuts out intermittently and eventually stops working due to cracked wiring inside the adjustable headlamp unit. For awhile, my headlight would stop working while making a right turn but then turn back on when straightened out. After two right turns, the headlight would cease to turn back on. Now (after several weeks of this happening) the headlight does not function at all, and I can see broken wiring if I look inside the headlight unit causing the issue.

- Detroit, MI, USA

problem #132

Jul 162020

330

  • 145,000 miles
The interior wires of the BMW E46 headlight assemblies have insulation material that readily breaks off of the wire, causing the bear wire conductor to be visible. This results in a failure of the headlights as the wires conductors are allowed to touch. This is also a possible source of a vehicle fire.

- New Orleans, LA, USA

problem #131

Jul 202017

330

  • miles

A D V E R T I S E M E N T S

Cheap wiring was used in the headlight units for specific cars with adaptive bi-xenon headlights. The wiring for these cars now has fallen apart, and disconnects. BMW's only way of fixing it is to replace the entire headlight unit, which costs around $2000 to replace a few wires that should cost less than $10. There are many cars on the road that this affects, which is a serious safety concern. Car owners are soldering wires by hand in an attempt to fix it but there is no long term solution.

- Costa Mesa, CA, USA

problem #130

Apr 182019

330

  • 120,000 miles
Passenger side headlight assembly wires break and cause the headlight to stop emitting light or otherwise working. Repeated attempts to repair the wiring harness eventually fail. This occurs with mere normal use of the car and passage of time. The headlight assembly and bulb are still intact, but simply receive no power due to the broken wires. The assembly can fail at any time, whether stationary, in motion, or on back roads or highways. When this issue is googled on this particular car, a 2004'2006 BMW 3 series E46 coupe with bi-xenon adaptive headlights, many many users report the same issue. No matter the condition, location, and service history of the car, the headlight assembly on the passenger side will always stop working simply because of the wiring. See: Https://forum.E46fanatics.com/showthread.php?T=1073501 if repaired enough times, the assembly becomes unrepairable, at which point the user is stuck driving without a headlight, a dangerous situation to be in. Ordering an incredibly costly $1500 part to replace it is not only costly, but will eventually result in the same critical issue re-appearing because the design is inherently defective. This is a serious safety issue. Other costs include mechanics who insist to customers that the issue is both wiring and the bulb too, causing unsuspecting users to be charged extra for replacement bulbs and the associated labor as well. First occurrence on my car was April 2019, second was October 2019, and third was February 2020 at which point the part was deemed unrepairable. 2004'2006 BMW 325ci and BMW 330ci with adaptive bi-xenon hid headlights

- San Jose, CA, USA

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problem #129

Oct 062018

330

  • miles
There is a manufacturing defect in zkw xenon projector bowls used in E46 BMW cars. My headlights have become so dim that I constantly run fog lights at night to be able to see. Driving at night, especially in the rain, is very dangerous for me and other drivers. Zkw projector bowls are made of plastic, which are unable to stand up to the heat of xenon bulbs. Over time, they have become brown and cracked and do not reflect light on to the road. Al xenon projector bowls, also used in E46 bmws, do not have this issue. Zkw seems to have realized that their plastic bowls are not sufficient. The zkw projector bowls for E90 bmws are made of metal and do not have this issue. There is no affordable and sufficient oem repair for this issue. BMW only sells whole headlight assemblies, not just the projector bowls, which run hundreds of dollars each. Even then, replacing with zkw lights would eventually cause the same issue because of the insufficient design of the plastic bowls. The community is well aware of this issue. The only remedies are replace entire assemblies or retrofiting the headlights with aftermarket parts. Headlights are critical to driver safety and should not be this costly to keep working. These have failed prior to the life of the vehicle (mine is at 138K). This thread goes into detail for many people with this same issue: www.zhpmafia.com/forums/showthread.php?3598-the-zkw-burnt-bowls-thread there should be a recall for this dangerous issue caused by neglectful manufacturing of these headlights. The attached picture shows the damage of my headlights.

- Cambridge, MA, USA

problem #128

Jan 152020

330

  • miles

A D V E R T I S E M E N T S

Cheap plastic used in headlight projectors melt due to heat from oem xenon bulbs. This poses a fire safety hazard as well as low and eventually no light onto the road.

- Surfside Beach, SC, USA

problem #127

Jan 012010

330

  • 120,000 miles
Headlamp bulb out and upon replacement it was noted the coated wiring to the xenon system to right and left headlight is brittle (the wires plastic coating is falling off)and in some places exposed wiring was found. Electrical tape need to wrap the wiring to avoid potential fire. Late notice to this site I was unaware to file a report. Others also have complained about the same issues.

- Whittier, CA, USA

problem #126

Jan 122016

330

  • 215,000 miles
The adaptive bixenon headlights use biodegradable wiring. This wiring cannot withstand the headlights adaptive headlight movement. These wires can tear or worse the insulation can crumble off. This leads to a huge fire risk. Furthermore, BMW does not have any form of fixing the problem. They only sell new headlight units that have the same issue. To be clear, no incident occurred to cause this issue other than standard use of the car. It is a ticking time bomb on all cars using this wiring, which also includes the E60 M5 platform. The result is headlights that can turn off at any time or worse they can short and cause a fire.

- Costa Mesa, CA, USA

problem #125

Jun 112018

330

  • miles
The stock zkw projectors have burnt out and significantly reduce the quality of light emanating from the headlights. In order to have any true visibility, I have to hold the "flash-to-pass" lights on while I'm driving (a manual transmission). This is obviously a dangerous situation. The replacement assemblies are over $3,000 for the pair. That cost cannot be justified. I purchased the car a couple of months ago, but I, of course, did not test drive it at night (since it was summer). So I had no way of knowing about the deteriorated condition of the headlights. I cannot say for certain when this happened, but, based on internet searches, it appears to be a known issue that dates back to at least 2011.

- Marysville, WA, USA

problem #124

Aug 192017

330

  • 178,000 miles

A D V E R T I S E M E N T S

The oem xenon zkw brand lights had completely burnt reflector bulbs that caused low light to be emitted. This defect is due to plastic bowls being used instead of metal or another material. The damage could have caused a fire hazard or worse. I was forced to replace the lights at my own expense. I have attached photos of the damage and light output to this complaint. This occurred simply by having the headlights on.

- Woodinville, WA, USA

problem #123

Oct 072016

330

  • 94,000 miles
The contact owns a 2004 BMW 330ci. While driving and/or parked, the rear passenger side lamp turn signal failed. The contact stated that the instrument panel illuminated. The vehicle was driven to a mechanic. The vehicle was not repaired. The VIN was excluded from NHTSA campaign number: 11V438000 (exterior lighting). The approximate failure mileage was 94,000.

- Fredericksburg, VA, USA

problem #122

Jan 022017

330

  • miles
Headlights project almost no light. Just paid $130 to have lenses cleaned, no improvment. I thought it was my eyes and complained to opthamologist twice but my eyes are ok. I've read tht the reflector bowls in this model melt from the heat of the bulb. I need to remedy this situation asap so I will not be able to wait for an investigation.

- Greenbrae, CA, USA

problem #121

Nov 062016

330 6-cyl

  • 125,000 miles
Zkw brand xenon headlamps have defective reflector bowls. The lights burn off all of the reflective surface causing the low/high beams to be so dim that driving at night is impossible. The part (reflector bowl) is not available as a replacement part, it can only be purchased as a whole headlight assembly for $1300 each light. This is a major safety issue, that I have just found out about. As we have been getting into winter and the daylight saving change cause earlier sunset times, I noticed my headlights were not very bright on the road. It hasn't been an issue that I noticed in past years due to my <1 mile commute, but this year I purchased a house 25mi from work and the amount of night driving has increased dramatically. I first adjusted the alignment of the lights to try to correct what I thought the issue was, and also have replaced one of the head light bulbs with no change. I found out about this issue on BMW forums all over the internet, and it seems to be extremely common. There needs to be a recall, or at least an oem replacement part available.

- Northwood, NH, USA

problem #120

Nov 142016

330

  • 114,000 miles
Headlight wiring on my 2004 BMW 330ci degraded prematurely accelerated by heat and high voltage until it caused my headlight to fail while driving on the interstate in the early evening. The symptom was caused by the supply wires to the igniter losing there insulation at stressed harness attachment point, arced over, and caused the copper conductors to become brittle. This symptom was seen on the projector assembly wiring as well as the daylight running light which did not exhibit the copper breakdown. Insulation of both assemblies crumbled to flakes when touched and rendered the headlight assembly unusable. This fault could just as easily cause a fire in the headlight assembly during which the specified headlight fuses may not provide protection to the associated vehicle systems. The only provided solution from the manufacturer is to buy a new assembly for a component which should only require periodic replacement of the lamps when they burn out. Fortunately my car also flood lights which helped to light the way when the headlamp failed.

- Hallandale Beach, FL, USA

problem #119

Nov 062016

330

  • miles
Low beam hid headlight projector made by zkw for BMW are poorly designed/made, unable to handle the heat output from the oem xenon bulbs, the part becomes severely scorched and degraded, reducing light output to unsafe levels. To compensate, fog lights have to be used to safely see the pavement. This is a very well documented issue with this manufacturer's product (zkw). BMW had another manufacturer, al (automotive lighting), which didn't suffer from this problem.

- Des Plaines, IL, USA

problem #118

Oct 152016

330

  • 106,000 miles
I recently purchased the vehicle and immediately noticed the poor light output from the factory xenons. I went online and found out that many people with the E46 sedan with xenon headlights manufactured by zkw have an issue of the projector bowls burning slowly over time due to poor material choice that cannot withstand the heat generated by the factory bulbs. Upon inspection of my headlights, I noticed that the bowls in my headlights were indeed both burnt and cracked and as a result of this, it is extremely difficult to see at night due to poor light output. I have resulted to using my fog lights as a supplementary light source just to see in the evenings and I find this unacceptable and negligent of BMW considering complaints have been made for years.

- Ball Ground, GA, USA

problem #117

Jul 012015

330

  • miles
My headlights are so dim at night it is impossible to see without high beams on at all times. The fog lights are brighter than my new headlight bulbs. Only solution seems to replace the whole assembly but after researching this seems to be an ongoing issue with BMW so why should I have to spend over $1500 when they should have to replace them with a recall.

- Cartersville, GA, USA

problem #116

Jul 192016

330

  • miles
The left tail light is intermittently off. Each time I step on the brakes, the tail light randomly turns on or off. My right headlight is off, too. I switched the bulbs from left to right and they still work. I can't check my fuses because my glovebox doesn't open anymore.

- St. Paul, MN, USA

problem #115

Feb 162016

330

  • 92,000 miles
Vehicle has very poor headlight visibility at night due to burnt out plastic reflector bowls from BMW's sub-supplier zkw. Replacement bowls are not available for purchase from BMW. Only fix from them is replacing the entire headlight assembly which costs thousands of dollars.

- Clifford, IN, USA

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