This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 BMW 330ci. While making a left turn at a traffic light, the contact's vehicle was involved in a crash with an oncoming vehicle. The contact stated that the air bags failed to deploy. A police report was filed. The vehicle was towed to an independent facility. The contact sustained injuries to the upper body that did not require medical attention. The vehicle was included in NHTSA campaign numbers: 15V318000 (air bags) and 14V428000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 147,000.
Takata recall - notified July 2015 - a year ago - about driver's side airbag, still no parts available and I live in one of the most humid states in the South. It is irresponsible and ridiculous that we have to wait over a year for part replacements that if ruptured, could cause serious injury or death. BMW North America website states: Remedy available but global imports atlanta is reporting they still do not have any replacement drivers side airbags.
Takata recall: In July, 2015 I received a letter from BMW (recall notice 15V-318) stating that my driver side air bag should be replaced, but that there was no remedy available and I would be contacted when one is. I've had a couple of service appointments at my local dealership (perillo BMW in Chicago) and each time asked if there was any update on resolution and each time I was either referred to BMW's corporate customer service or politely told that there was no update. I have also called the 1-800-525-7417 BMW service center multiple times over the course of the last year, most recently today (7/1/16), and they have not been able to resolve the issue. At this point, I am frustrated by the lack of resolution and would appreciate any assistance helping me with this recall notice. Thank you.
The contact owns a 2004 BMW 330ci. The contact received a recall notification for NHTSA campaign number: 15V318000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 BMW 330ci. The contact received notification of NHTSA campaign number: 15V318000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/13/16 updated 07/25/16.
Takata recall. The contact owns a 2004 BMW 330I. The contact stated that the recall notice for NHTSA campaign number: 15V318000 (air bags) was received in June of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Takata recall. The contact owns a 2004 BMW 330ci. The contact received notification of NHTSA campaign numbers: 14V428000 and 15V318000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
In July 2015 I received a notice of recall campaign no. 15V-381: Driver side front air bag module. It said if deployed metal fragments could strike the driver or other passengers causing death or serious injury. It said I'd get a 2nd letter when the parts were available. I've never gotten the second letter, and when I called my dealer at the beginning of this month to schedule the repair they said that the parts were still not available! that's almost a year later. I'm afraid to drive the car but I have no choice!
Takata recall. The contact owns a 2004 BMW 330ci. The contact received notification of NHTSA campaign number: 15V318000 (air bags). The dealer was unable to supply the part within a reasonable time frame. The manufacturer was unable to provide a time frame that the part would be supplied to the dealer. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2004 BMW 330xi. The contact received a recall notification for NHTSA campaign number: 15V318000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
The contact owns a 2004 BMW 3 series. The contact received notification of NHTSA campaign number: 14V428000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure.
Takata recall-I found out in Sept 2015 that my car was part of the airbag recall. I contacted hendrick BMW in charlotte, nc to have them replaced. They told me both the passenger and driver bags were recalled but they only had the passenger available to replace. I'm not in charlotte full time and do not drive it when I'm away. They said I would be called when it was ready. Dec I contacted them again, same story no driver. Feb called BMW usa, the air bag service light had come on and the car is a sport model with low profile tires that drives like a tank and some else had just been killed in an air bag accident. They first said they would arrange for a loaner, then backtracked and offered a "interim replacement" until the "real" replacement drivers side was available which almost 6 months since my first call, no one has any clue when they will be available. Ok....a week or so later got a call from BMW saying I should have gotten a call from hendrick that they have the "interim " bag. I called hendrick, and was told they only have the passenger side, have no idea what I'm talking about, put me in a manager vm that cut off before I could leave message. I called BMW back, left a message in that tone only dogs can hear, and now several weeks later not a word from anyone.
The contact owns a 2004 BMW 330I. The contact received notification of NHTSA campaign number: 15V318000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of this failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2004 BMW 330xi. The contact received notification of NHTSA campaign numbers: 11V438000 (exterior lighting), 15V318000 (air bags) and 14V428000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2004 BMW 330I. The contact received notification of NHTSA campaign number: 14V428000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 BMW 3 series. The contact received a recall notification for NHTSA campaign number: 15V318000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect. Updated 2/4/16 updated 02/16/16
The contact owns a 2004 BMW 330ci. The contact received notification of NHTSA campaign number: 15V318000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/19/16 updated 10/24/16.
The contact owns a 2004 BMW 330I. The contact received notification of NHTSA campaign number: 15V318000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.
A D V E R T I S E M E N T S
- Phoenix, AZ, USA