This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 BMW 535D. The contact stated while driving approximately 10 MPH, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the high-pressure fuel pump had failed, and the entire fuel system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.
The contact owns a 2014 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had experienced the failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 535D. The contact received notification of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) and 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available after several appointments were scheduled. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect (21V586000). VIN tool confirms parts not available (21V907000).
- Katy, TX, USA
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The contact owns a 2014 BMW 535D. While driving 40 mph, the vehicle stalled without warning and was unable to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the high pressure fuel pump failed. The vehicle was later taken to herrin-gear BMW of jackson (located at 1685 high St, jackson, ms 39202, (601) 354-2269) where it was diagnosed that the high pressure fuel pump needed to be replaced. The vehicle was repaired. The dealer also informed the contact that the timing chain needed to be replaced. The vehicle was not repaired for the timing chain failure due to the repair fees. The manufacturer was notified of the failures and provided case number: 1-4011097971. The approximate failure mileage was 110,000.
A D V E R T I S E M E N T S
- Beech Grove, IN, USA