TSB Document:

Affected Component: ELECTRICAL SYSTEM: SOFTWARE

Summary
ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

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Date Published
JUL 01, 2014
NHTSA TSB #
10148135
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